Clothing Lead Sales Specialist

Skihaus; North Woburn (MA); On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

Ski free or discounted access

Brand discounts on store lines

Holiday bonus possibility

Growth opportunities

Job summary

Skihaus in North Woburn, MA seeks a seasonal Lead clothing sales specialist to join our retail team this winter. The role offers growth into a full-time year-round position with benefits and potential commissions in the summer.

You will deliver outstanding service, greet customers, assist with product selection, handle transactions, restock, and support teammates in a fast-paced winter sports environment.

Qualifications

• Winter clothing and retail sales experience required.
• Cashier and cash handling experience required.
• Ability to work in a fast-paced changing environment.
• Self-motivated and able to stay busy at all times.
• Ability to take direction and work as part of a team.
• Ability to give direction and handle customer escalations.
• Availability to work weekend shifts and holidays.

Responsibilities

• Provide great customer service by being outgoing and friendly.
• Greet customers and guide them to products they need.
• Answer phones and direct calls to proper department.
• Restock, size, zip, and straighten clothing and merchandise.
• Explain product features and benefits to help customers choose.
• Process sales transactions accurately at registers.
• Learn about all soft goods products through training and management support.
• Keep the store neat, priced, and organized; assist with facilities duties as needed.
• Coach sales associates on selling techniques and product knowledge.

Skills

Winter clothing sales

Retail sales

Cash handling

Customer service

Teamwork

Direction giving

Escalation handling

Weekend availability

Job description

We are looking for amazing retail and winter enthusiasts to join our team as a seasonal Lead clothing sales specialist this winter! This position has the opportunity to grow into a patio sales full-time year-round position which offers a full benefits package and heavy commissions opportunities in the summer.

This position requires 30-40 hours/week with weeknight, holiday, and weekend availability.

Benefits:

• Working in a fun, fast paced work winter sports, ski and snow board environment/culture
• Privileges to ski free or highly discounted at many of the mountains in New England including; Killington, Waterville, Loon, Cannon, Bretton Woods and many more.
• Deep discounts on any of the brands we carry in the store including, Helly Hansen, Patagonia, North Face, 686, Mountain Hardware, Armada, Hestra, K2, Elan, Black Crows, Rome SDS, Jones, Union, Capita, and many many more.
• Opportunity for growth opportunities and to earn a Holiday Bonus.

Requirements:

• Winter clothing and retail sales experience.
• Cashier and cash handling experience.
• Ability to work in a fast-paced changing environment.
• Self motivated and able stay busy at all times.
• Ability to take direction and work as part of a team.
• Ability to give direction.
• Ability to handle customer escalations.
• Availability to work weekend shifts and holidays.
  

Responsibilities:

• Ensuring every customer is given great customer service by always being outgoing and friendly.
• Greeting every customer upon entrance into the store and lead them to the right direction of the store for what they are looking for.
• Answering phones and directing the call to proper department.
• Restocking, sizing, zippering, snapping and straightening clothing and all merchandise at all times.
• Ensuring that every customer shopping is offered assistance, offer the product features and benefits, and give them guidance to make sure they get exactly what they need.
• Processing sales transactions while handling money/ tender at the registers accurately.
• Learning about all the soft goods products we sell in the store.
  • This includes in store training, paid clinics, online resources and help from management staff.
• Keeping a neat, clean, organized store and register area at all times.
  
• Maintain all clothing to be priced, neat and shoppable at all times.
• Facilities duties as needed - vacuuming, mopping, washing windows and doing trash etc.
• Helping to coach sales associates on sales techniques, products, and processes.

This is a physical position that includes lifting up to 50lbs., standing for extended periods.