Closing Supervisor Liquor Store

Goldrushliquor; Wasilla, Northern (AK, KY); Hybride; USD 28 000 - 32 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

Disability protection

Life insurance

401(k) retirement

Résumé du poste

Afognak Native Corporation seeks a full-time supervisor for the Brown Jug Wasilla Warehouse in Wasilla, AK. The role supports management of a multimillion-dollar business, delivering an exceptional customer experience and ensuring the store is stocked and ready to serve customers.

Responsibilities include leading the team, merchandising and daily operations with emphasis on customer service, communication, and adherence to guidelines. Evening and weekend availability required.

Qualifications

• Customer service-driven and able to engage with customers.
• Able to lead and motivate a team in a store setting.
• Strong communication skills for huddles, briefings and guidance.
• Experience delegating tasks and setting priorities in absence of management.
• Ability to guide team members and support management initiatives.

Responsabilités

• Provide guidance to team members while supporting management initiatives.
• Deliver exemplary customer service and educate customers about products.
• Maintain merchandising, pricing guidelines and store cleanliness.
• Keep inventory levels and stock updated; complete daily reports.
• Execute opening/closing procedures and cash handling per policy.

Connaissances

Customer service

Leadership

Communication

Delegation

Team guidance

Outils

POS system

Description du poste

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full-time Regular Management Brown Jug Wasilla Warehouse, Wasilla, AK, US

7 days ago Requisition ID: 1657

Salary Range: $20.00 To $23.00 Hourly

Position Overview:

Brown Jug is a premium retailer of wine, beer, and spirits. We offer a great place to work, with a friendly atmosphere and energetic work environment. We provide our customers with convenience, selection, and top-notch service! The Supervisor will provide support to management of a multimillion-dollar business unit, with a focus on delivering an exceptional customer experience, understand customer needs, instill a customer mindset within the store, participate in stocking and merchandising of store, and ensure store is stocked and ready to serve our customers.

This role will support store #267, Wasilla Warehouse at 2451 East Sun Mountain Ave, Wasilla.

Primary/Major Duties and Responsibilities (Essential Functions):

People Management Skills:

• Customer service driven, friendly, and willing to talk to all customers
• Promote a work culture that makes your store an inviting place to work
• Be a role model who supports and inspires fellow team members
• In absence of management, delegate tasks to team members and set priorities
• Communicate in a clear and concise manner to team, participate in huddles/meetings, relay pertinent information
• Provide guidance to team members while supporting management initiatives

Customer Offering:

• Deliver exemplary customer service
• Utilize the 5 Non-Negotiables: Greet, Engage, Build, Add-on, and Thank
• Greet customers when they enter the store
• Generate sales by educating, advising, and suggesting products to every customer
• Maintain a high level of service and product knowledge by completing all training within required timeline
• Resolve customer complaints regarding sales and service in absence of management, and ensure management is informed of all customer complaints
• Assist customer from store and/or offer car service when appropriate

Day-to-Day Operations:

• Ensure all merchandising and pricing guidelines are followed
• Ensure store is clean and presentable and action any maintenance issues
• Maintain inventory levels and stocking
• Actively increase product knowledge
• Set daily tasks for the store, Huddle, Daily Checklist and Sales Tracker
• Complete customer transactions on the Point-of-Sale (POS) device, including payment
• Understand the POS system and all transactions that may arise
• Ensure all cash handling policies and procedures are adhered to
• Ensure all opening and closing procedures are done correctly
• Complete daily reports
• Ensure safe is always locked and deposits are secured
• Strive to make daily goals

Physical Requirements:

• Available to work a varied retail schedule, including evening and weekends
• Able to safely lift up to 50 pounds
• Able to stand for an extended period
• Comfortable climbing ladders

Employees have the following basic rights:

• Right to refuse unsafe work
• Right to participate in the workplace health and safety activities through the Health and Safety Committee (HSC) or as a Worker Health and Safety Representative
• Right to know, or the right to be informed about actual and potential dangers in the workplace

Employees responsibilities include the following:

• Employees must work in compliance with OHS acts and regulations
• Use personal protective equipment and clothing as directed
• Report workplace hazards and dangers to your manager or Health and Safety Representative
• Report all accidents and incidents immediately to their manager and document accordingly
• Report all broken or damaged equipment to your manager and document accordingly

Equal Opportunity Employer

Afognak Native Corporation and Afognak’s direct and indirect subsidiaries, partnerships, joint ventures and affiliates to include Alutiiq, LLC; Afognak Commercial Group, LLC; Alutiiq Professional Consulting, LLC; and each of their respective domestic and foreign, direct and indirect subsidiaries, partnerships, joint ventures and affiliates including but not limited to Liquor Stores USA North Inc. dba Brown Jug and dba Gold Rush Liquor (collectively referred to as “Afognak” or “Company”) is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, religion, national origin, citizenship status, age, sex (including pregnancy, childbirth, related medical conditions and lactation), sexual orientation, protected veteran status, disability, genetic information or any other characteristic protected by applicable federal, state or local laws (collectively, “Protected Status”).

Pay Transparency and Company Benefits

The pay range information provided is a general guideline. The pay rate offered will be determined based on the candidate’s experience and qualifications, as well as geographic locations, market data, and other business considerations, as permitted by law. Our full range of benefits include medical, dental, vision, disability protection, life insurance, prescription coverage, voluntary benefits, paid leave, and 401(k) retirement. Benefits are based on the role for which an employee is hired.

Privacy

Afognak Native Corporation and its subsidiaries Alutiiq, LLC, Afognak Commercial Group, LLC, and Alutiiq Professional Consulting, LLC, and their various subsidiaries, including Liquor Stores USA North Inc. DBA Brown Jug and Liquor Stores USA North Inc. DBA Gold Rush Liquor (collectively referred to as “Afognak” or “Company”), respect your privacy and treat the information you provide us, including your Personal Information (“PI”) and Sensitive Personal Information (“SPI”), with care. Visit the Company's privacy website for more information.