Closing Shift Lead — Drive Guest Joy and Team Success

Taco Bell; Phoenix (AZ); On-site; USD 17,908 - 31,684; Full time

Benefits offered by this job

Competitive pay

Free bachelor's degree and scholarship programs

Free meals

Flexible schedules

Vacation pay and additional Paid Time Off

Medical benefits

401k retirement plan with 6% match

Health and wellness programs

Discounts on mortgages, vehicles, cell phones, gym memberships

Job summary

A popular fast-food chain is seeking a Shift Lead in Phoenix, AZ. In this role, you will lead shifts, ensuring customer satisfaction while managing team performance. Responsibilities include overseeing operations, resolving complaints, and training team members. Ideal candidates should have at least one year of restaurant experience and strong leadership skills. Offers include competitive pay, flexible schedules, and various benefits including a retirement plan and education assistance.

Qualifications

• 1 year of restaurant/retail experience, with 3 months shift lead experience preferred.
• Must be at least 18 years of age.
• Accessibility to dependable and reliable transportation.

Responsibilities

• Ensure consistent customer satisfaction by executing the MIC Success Routine.
• Oversee Team Members' completion of Shift Excellence tasks.
• Resolve customer complaints quickly to maintain positive customer relations.

Skills

Excellent communication skills

Management/leadership skills

Organizational skills

Basic Math skills

Job description

A popular fast-food chain is seeking a Shift Lead in Phoenix, AZ. In this role, you will lead shifts, ensuring customer satisfaction while managing team performance. Responsibilities include overseeing operations, resolving complaints, and training team members. Ideal candidates should have at least one year of restaurant experience and strong leadership skills. Offers include competitive pay, flexible schedules, and various benefits including a retirement plan and education assistance.