Closing Manager (Key Holder)

Associated Grocers of New England; Waterbury (VT); On-site; USD 60,000 - 80,000; Part time

Job summary

A leading grocery store chain is seeking a Closing Manager (Key Holder) to oversee store operations during closing hours. Responsibilities include managing staff, ensuring product availability, and delivering exceptional customer service. The ideal candidate should have strong leadership and communication skills and be able to thrive in a fast-paced environment.

Qualifications

• Ability to lead store operations during closing shifts.
• Excellent interpersonal and communication skills.
• Dedicated to providing exceptional customer service.

Responsibilities

• Acquire and maintain knowledge of all products to assist customers.
• Learn and master closing duties and front-end processes.
• Ensure a clean, organized store environment.

Skills

Basic computer knowledge

Strong organizational skills

Dependability and leadership

Excellent communication skills

Customer service focus

Education

Must be 18 years of age or older

Job description

Join to apply for the Closing Manager (Key Holder) role at Associated Grocers of New England

1 day ago Be among the first 25 applicants

Join to apply for the Closing Manager (Key Holder) role at Associated Grocers of New England

Description

• Acquire and maintain in-depth knowledge of all products to effectively assist customers and support operational excellence.
• Master all closing duties as defined and adapted from time to time as needed by the Store Director.
• Learn the front-end processes and ensure the front end operates efficiently during your shifts as the opening or closing supervisor.
• Learn and become an expert in all grocery equipment, hardware, software, and tasks.
• Observe temperatures of coolers, cases, and freezers and report failures to management promptly.
• Ensure equipment is working correctly, including safety features, and report safety hazards immediately.
• Ensure the store remains clean, organized, and welcoming to create a positive shopping experience for customers.
• Ensure when closing, all perimeter departments are maintained in good shape: milk and eggs remain well stocked throughout the entire shift, Produce, Meat, and store sale items are stocked
• Ensure floors are thoroughly swept and mopped to maintain a clean and safe environment.
• Provide support to departments in completing end-of-shift closing procedures as needed.
• Stock inventory from back stock as instructed, ensuring proper placement and organization.
• Maintain a clean and organized backroom environment throughout the shift.
• Ensure all cooler and freezer doors are closed, all case lights turned off, and curtains closed.
• Secure store doors and windows before exiting the building. Turning off non-essential lighting and setting the alarm.
• Comply with established procedures, practices, sales, safety, and security according to A.G. Supermarkets, Inc. policies
• Communicate essential information to the Store Director consistently.
• Perform other duties as assigned or required.
  
  
• Must be 18 years of age or older.
• Basic computer knowledge to operate store systems, process transactions, and manage reports.
• Ability to lead store operations during closing shifts, ensuring tasks are completed and store standards are maintained.
• Strong organizational skills with the ability to prioritize tasks, multitask, and stay focused in a fast-paced environment.
• Dependability and leadership qualities to support team members and ensure smooth store operations.
• Excellent interpersonal and communication skills with the ability to engage effectively with customers, employees, and management.
• Dedicated to providing exceptional customer service through prompt issue resolution and customer focused approach.
  
  
• ServSafe Certified or equivalent preferred.
• 1 year of retail or leadership experience preferred.
  
  

Job Details

Description

POSITION RESPONSIBILITIES/ACCOUNTABILITIES:

• Acquire and maintain in-depth knowledge of all products to effectively assist customers and support operational excellence.
• Master all closing duties as defined and adapted from time to time as needed by the Store Director.
• Learn the front-end processes and ensure the front end operates efficiently during your shifts as the opening or closing supervisor.
• Learn and become an expert in all grocery equipment, hardware, software, and tasks.
• Observe temperatures of coolers, cases, and freezers and report failures to management promptly.
• Ensure equipment is working correctly, including safety features, and report safety hazards immediately.
• Ensure the store remains clean, organized, and welcoming to create a positive shopping experience for customers.
• Ensure when closing, all perimeter departments are maintained in good shape: milk and eggs remain well stocked throughout the entire shift, Produce, Meat, and store sale items are stocked
• Ensure floors are thoroughly swept and mopped to maintain a clean and safe environment.
• Provide support to departments in completing end-of-shift closing procedures as needed.
• Stock inventory from back stock as instructed, ensuring proper placement and organization.
• Maintain a clean and organized backroom environment throughout the shift.
• Ensure all cooler and freezer doors are closed, all case lights turned off, and curtains closed.
• Secure store doors and windows before exiting the building. Turning off non-essential lighting and setting the alarm.
• Comply with established procedures, practices, sales, safety, and security according to A.G. Supermarkets, Inc. policies
• Communicate essential information to the Store Director consistently.
• Perform other duties as assigned or required.
  
  

Essential Skills & Experience

• Must be 18 years of age or older.
• Basic computer knowledge to operate store systems, process transactions, and manage reports.
• Ability to lead store operations during closing shifts, ensuring tasks are completed and store standards are maintained.
• Strong organizational skills with the ability to prioritize tasks, multitask, and stay focused in a fast-paced environment.
• Dependability and leadership qualities to support team members and ensure smooth store operations.
• Excellent interpersonal and communication skills with the ability to engage effectively with customers, employees, and management.
• Dedicated to providing exceptional customer service through prompt issue resolution and customer focused approach.
  
  

Non-essential Skills & Experience

• ServSafe Certified or equivalent preferred.
• 1 year of retail or leadership experience preferred.
  
  

Physical Demands & Work Environment

• Frequent lifting, pushing, carrying, and pulling of weights between 20-40lbs, with occasional lifting over 40lbs.
• Standing for extended periods of time (90% of the time) and walking (10%).
• Frequent balancing, stooping, kneeling, bending, and reaching above and below waist level.
• Working in various temperature-controlled environments, including:
• Freezers (extreme cold)
• Areas near ovens (extreme heat)
• Receiving areas with occasional humidity or wet flooring
• Outside temperatures (2% of the time)
• Hard tile/cement flooring with anti- fatigue mats available
• Required: Slip resistant footwear, various cleaning supplies, cutting gloves, and any other items necessary to support total store needs.
• Machines, Tools, and Equipment used: Baler, Pallet Jack and Box Cutters and other machinery, tools, and equipment used within the store location to support business needs.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Finance and Sales

• Industries

  Wholesale

Referrals increase your chances of interviewing at Associated Grocers of New England by 2x

Get notified about new Closing Manager jobs in Waterbury, VT.

Vermont, United States $15.00-$19.30 19 hours ago

Unemployment Compensation Customer Service Representative I - Temporary

Motor Vehicle Direct Client Service Specialist I

Motor Vehicle Direct Client Service Specialist I

Closing Shift Manager (one weekend day a must)

Motor Vehicle Direct Client Service Specialist I - Temporary

Closing Shift Manager (one weekend day a must)

Motor Vehicle Direct Client Service Specialist I - Temporary

Vermont, United States $48,900.00-$66,200.00 1 day ago

Customer Experience Manager (Closing Shift)

Customer Service Representative - VT Campus (Start Date August 5, 2025)

Airport Customer Service Agent PT - Burlington, VT

Break Free of a Jobsite and Work From Home

Full Time Customer Assistant Representative - Montpelier, VT

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.