Closing Manager: Flexible Schedule & Customer Focus

harps; Springfield (MO); On-site; USD 45,000 - 60,000; Full time

Job summary

Harps in Springfield, MO seeks a Closing Manager to lead daily store operations and ensure exceptional customer service. You will supervise the grocery department, manage inventory and merchandising, coordinate front-end activities, and uphold safety and quality standards.

You will mentor staff, drive a positive work environment, and adapt to changing priorities to exceed customer expectations and support Harps’ mission. The role emphasizes accountability, teamwork, and delivering value.

Qualifications

• High school diploma or GED required.
• Minimum one year experience in a retail grocery store preferred.
• Ability to work a flexible schedule including evenings, weekends and holidays.
• Adaptable to different situations and the ability to respond with flexibility to shifting priorities and rapid change.
• Ability to interpret, understand and follow instructions.
• Moves, lifts, carries and places merchandise and supplies weighing less than or equal to 50 pounds.
• Exposure to various weather conditions and cleaning chemicals.
• Employment may require background checks and drug screen.

Responsibilities

• Oversee grocery department readiness, marketing plan execution, price maintenance, policies and procedures, inventory preparation, department cleanliness, and safe use of equipment and tools.
• Assist with replenishment and inventory processes including ordering, receiving, invoicing, back stock, returns, damages, supply use and inventory preparation.
• Maintain merchandising and sales floor standards, including stocking, signing, displays, and store procedures.
• Direct fresh food preparation and production, maintaining food safety standards and service counters.
• Coordinate front-end operations: schedule, registers, breaks, lunches, supplies and closing procedures.
• Monitor and enforce safety programs and training requirements.

Skills

Coaching/Mentoring

Conflict Resolution

Problem Solving

Adaptability

Customer Service

Leadership

Attention to Detail

Education

High school diploma or GED

Job description

Harps in Springfield, MO seeks a Closing Manager to lead daily store operations and ensure exceptional customer service. You will supervise the grocery department, manage inventory and merchandising, coordinate front-end activities, and uphold safety and quality standards.

You will mentor staff, drive a positive work environment, and adapt to changing priorities to exceed customer expectations and support Harps’ mission. The role emphasizes accountability, teamwork, and delivering value.