Closer I

Triad Financial Services; Bourbonnais (IL); On-site; USD 28,000 - 40,000; Full time

Job summary

Triad Financial Services, Inc. is seeking a Closer I to join our team in Bourbonnais, IL. This role handles processing of incoming loan packages from direct borrowers, dealers, and brokers, ensuring underwriting conditions are cleared and documents are prepared accurately for signatures.

The Closer I will verify loan information, manage conditions, and work closely with underwriting to clear items. They will serve as the main contact for dealers, brokers, borrowers, and lenders, ensuring timely,

Qualifications

• Excellent verbal and written communication skills.
• Customer service experience is a plus.
• Ability to multitask in a high-stress environment.

Responsibilities

• Process incoming loan packages and ensure underwriting conditions are cleared for doc prep.
• Communicate with clients, escrow agents, brokers, and dealers to obtain required items for doc prep.
• Verify addresses across appraisal, title, and loan tracking systems; maintain accurate data in loan tracking system.

Skills

Communication

Customer service

Multitasking

Time management

Education

High school diploma or GED

Tools

MS Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Closer I

2 days ago Requisition ID: 1350

Salary Range: $25.01 To $25.01 Hourly

Position Overview

Triad Financial Services is a leading provider of financial services and solutions, serving clients in the US. We are seeking a highly motivated and skilled Closer to join our growing team.

Essential Functions:

Responsible for the processing of incoming loan packages from a client base that includes Direct Borrowers, Manufactured Home Dealers, and Brokers. This includes, but is not necessarily limited to:

• Monitor all incoming loan doc requests
• Ensure all necessary underwriting conditions have been cleared for doc prep
• Communicate with clients and escrow agents for any additional items needed for doc prep
• Verify home address is consistent on appraisal, title, and loan tracking system
• Timely and accurate data entry into loan tracking system
• Order flood and tax certs from 3rd party vendors
• The accurate and timely processing of contract orders and ordering & reviewing tax and flood certs.
• Confirm loan information, accurately type, order and review compliance and send package out for signatures.
• Gather, review and verify conditions, work with brokers, dealers and/or borrowers to get items needed to complete loan package. Works closely with underwriting until all conditions cleared.
• Under the supervision of the Team Lead, you will be responsible for accurate and timely processing of: A) List of needed conditions to fund to dealer, broker or borrower AND B) Completed loan packages to end lender
• Re-verifying loan information, confirming loan fits in end lender's parameters and sending completed file to end lender
• Correcting files and accounting when loans are redirected.
• Will be first point of contact for Dealers, brokers, borrowers, underwriters, insurance agents and lenders on files submitted.
• Keep track of conditions and loan expirations.
• Perform related duties as assigned by supervisor
• Maintain compliance with all company policies and procedures

Minimum Qualifications:

• 0 to 2 years of Loan processing experience
• Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers
• Excellent computer proficiency (MS Office - Word, Excel and Outlook)
• Client relationship and customer service experience a plus.
• Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
• Ability to multitask in a high stress environment
• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
• High school diploma or GED required
• Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards