Cosmetic Beauty Advisor Job Description
The Cosmetic Beauty Advisor reports to the Sales Team Manager/Store Manager and ensures the uniform execution of Belk's brand standards within their store.
Responsibilities
- Sales - Responsible for:
- Meeting or exceeding personal sales per hour goals
- Demonstrating excellent selling skills and customer service as a role model
- Executing successful promotions and events such as pre-sells and GWP’s
- Driving sales through customer clienteling
- Collaborating with store management to optimize business-to-business opportunities
- Achieving assigned sales goals
- Reducing shrinkage in the area
- Customer Service - Responsible for:
- Meeting or exceeding sales per hour (SPH) goals
- Meeting or exceeding credit application goals
- Personalized customer interaction, including thanking customers by name
- Handling transactions efficiently and accurately
- Providing high-quality customer service to support Customer Satisfaction Surveys (CSS)
- Building and maintaining a customer clientele
- Protecting personal customer information
- General Responsibilities:
- Maintaining store standards in presentation and hygiene
- Unpacking and storing new merchandise promptly
- Setting up promotional signage timely
- Following procedures for inventory and system operations, including AIR, markdowns, retickets, and RTVs
- Adhering to Belk and vendor dress standards
- Cooperating with team members and management
- Complying with store policies on attendance and conduct
- Taking on additional duties as needed during busy times or upon request
- Assisting with non-sell duties as assigned
Minimum Education & Experience
- No formal education required
- Retail experience preferred
- Excellent communication skills
- Flexible schedule including evenings and weekends
Physical Requirements
- Proficiency with computers, telephones, and related equipment
- Hand manipulation for removing sensor tags
- Ability to push/pull stock carts weighing 100-500 pounds
- Reaching above and below shoulder level, lifting 25-50 pounds
- Ability to apply makeup/treatment to customers' faces