Cosmetic Beauty Advisor Job Description
The Cosmetic Beauty Advisor reports to the Sales Team Manager/Store Manager and ensures the uniform execution of the Belk direction within their store.
- Sales Responsibilities:
- Meeting or exceeding personal sales per hour goals
- Demonstrating excellent selling skills and customer service as a role model
- Executing successful promotions and special events, pre-sells, GWP’s
- Driving sales through customer clienteling
- Collaborating with store management to optimize business-to-business opportunities
- Achieving assigned dollar line goals
- Identifying and reducing shrinkage in the area
- Customer Service Responsibilities:
- Meeting or exceeding SPH goals
- Achieving credit application goals
- Thanking each customer by name after purchase
- Handling transactions efficiently and accurately
- Providing high customer service to support Customer Satisfaction Surveys (CSS)
- Building and maintaining a customer clientele base
- Recording and protecting personal customer information
- General Responsibilities:
- Maintaining store standards in presentation and hygiene
- Unpacking and storing new merchandise promptly
- Ensuring timely setup for promotional events
- Following procedures for systems, counts, markdowns, retickets, inventory control, and RTVs
- Maintaining professional dress standards and appearance
- Cooperating with team members and management
- Adhering to store policies on attendance and tardiness
- Assuming additional duties as needed during busy times
- Assisting with non-sell duties as assigned
Minimum Education & Experience
- No formal education requirement
- Retail experience preferred
- Excellent communication skills
- Flexible schedule including evenings and weekends
Physical Requirements
- Using computer, telephone, and related equipment
- Removing sensor tags
- Moving stock carts (push/pull 100-500 pounds)
- Reaching above and below shoulder level, lifting 25-50 pounds
- Applying makeup/treatment to customers' faces