Clinician Support Specialist

Eventus WholeHealth; Piqua (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

Eventus WholeHealth in the United States is seeking a Clinician Support Specialist (CSS) to help the clinical care team deliver high‑quality patient care in skilled nursing and assisted living facilities. The CSS coordinates workflows, supports encounter documentation, and assists with telehealth and administrative tasks to keep care on track.

Collaborating with Advanced Practice Clinicians, facility staff, patients, and families, the CSS strengthens communication, improves chart accuracy, and

Qualifications

• High school diploma or equivalent
• Certified/Registered Medical Assistant, CNA or PCT highly preferred
• Minimum one year of patient care experience highly preferred, medical scribing experience preferred
• Valid driver’s license and reliable transportation
• Strong customer service skills with a positive, supportive, and professional approach

Responsibilities

• Prepare for daily clinical rounds by ensuring all necessary patient information, documentation, and schedules are ready in advance
• Support clinicians in delivering care by assisting with encounter documentation, data entry, and chart preparation
• Coordinate and maintain accurate patient schedules, including updates for admissions, discharges, and acute changes
• Serve as a liaison between clinicians, facility staff, patients, and families to support communication and quality care delivery
• Assist with triage needs and documentation as directed by the clinician
• Organize and manage clinical documentation, including lab results, diagnostic data, and patient records
• Host and support telehealth visits for both routine and acute care needs
• Obtain and process patient consents and ensure proper routing of documentation
• Participate in facility meetings and communicate updates to the care team
• Support discharge planning and ensure accurate patient census and records
• Maintain professionalism and represent the organization positively within partner facilities

Skills

Patient care experience

Customer service

Medical scribing experience

Education

High school diploma or equivalent

Certified/Registered Medical Assistant (CMA) / CNA / PCT

Job description

At Eventus WholeHealth, we are transforming healthcare delivery within skilled nursing and assisted living facilities through an integrated, evidence‑based model. Since 2014, our mission has been to improve patient outcomes by providing comprehensive, whole‑person care supported by strong interdisciplinary collaboration. We partner closely with facilities, enhance clinical workflows, and support teams in delivering exceptional care to residents.

Join a growing organization where your work directly strengthens care quality, clinician efficiency, and patient experience.

Position Summary

The Clinician Support Specialist (CSS) plays a critical role in supporting the clinical care team and ensuring efficient, high-quality patient care. In this position, you will work closely with Advanced Practice Clinicians (APCs) and facility staff to coordinate workflows, support clinical services, and enhance communication between patients, providers, and care teams.

CSS team members contribute to patient care delivery through a combination of clinical support, administrative coordination, and customer service. This role requires strong organizational skills, attention to detail, and the ability to work effectively in a fast‑paced healthcare environment.

Key Responsibilities

• Prepare for daily clinical rounds by ensuring all necessary patient information, documentation, and schedules are ready in advance
• Support clinicians in delivering care by assisting with encounter documentation, data entry, and chart preparation
• Coordinate and maintain accurate patient schedules, including updates for admissions, discharges, and acute changes
• Serve as a liaison between clinicians, facility staff, patients, and families to support communication and quality care delivery
• Assist with triage needs and documentation as directed by the clinician
• Organize and manage clinical documentation, including lab results, diagnostic data, and patient records
• Host and support telehealth visits for both routine and acute care needs
• Obtain and process patient consents and ensure proper routing of documentation
• Participate in facility meetings and communicate updates to the care team
• Support discharge planning and ensure accurate patient census and records
• Maintain professionalism and represent the organization positively within partner facilities

Qualifications

• High school diploma or equivalent
• Certified/Registered Medical Assistant, CNA, or PCT highly preferred
• Minimum one year of patient care experience highly preferred, medical scribing experience preferred
• Valid driver’s license and reliable transportation
• Strong customer service skills with a positive, supportive, and professional approach