Clinician I or II

Community Mental Health Affiliates, Inc. (CMHA); New Britain (CT); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

403(b) retirement plan

Paid Time Off (up to 24 days)

Professional development opportunities

Tuition discounts

Employee Assistance Program (EAP)

Job summary

Community Mental Health Affiliates, Inc. (CMHA) in New Britain, CT is seeking a qualified clinician to provide crisis assessment and management services. The role involves collaborating with team members to develop treatment strategies and ensuring compliance with regulations. Candidates should have a relevant Connecticut license, with preference for those experienced in EMR systems. CMHA offers comprehensive benefits, including medical insurance and retirement savings plans, as well as opportunities for professional development and loan forgiveness benefits.

Qualifications

• Must have an associates license or higher valid in Connecticut.
• Valid Connecticut Driver’s License required.
• Experience with EMR systems preferred.

Responsibilities

• Assess and stabilize clients in crisis.
• Provide phone triage and ongoing support.
• Collaborate with peers to develop treatment strategies.
• Manage emergency situations and ensure compliance with regulations.

Skills

Crisis management

Therapeutic relationship building

Client assessment

Collaboration

Crisis services education

Education

Connecticut license (LCSW, LMFT, LPC)

Associates license (MFTA, PCA, LMSW)

Tools

Electronic Medical Record (EMR) system

Job description

Why CMHA?

Community Mental Health Affiliates, Inc. (CMHA) is a private non‑profit treatment provider headquartered in New Britain, with seven locations in the city and in Waterbury. We partner with clients and the community to promote recovery from mental illness and substance use, treating more than 7,500 adults and children each year. CMHA is Connecticut’s first fully Joint Commission accredited Behavioral Health Home and is a SAMHSA Certified Community Behavioral Health Clinic (CCBHC). Visit cmhacc.org to learn more.

Position Summary

Provides both initial and ongoing assessment of clients in crisis in the community, and collaborates with other team members to ensure optimal, recovery‑oriented care to both mental health and co‑occurring individuals through a variety of treatment services, including crisis assessment and management, as well as daily clinical consultation with staff and clients. Serves as a liaison to local police and emergency services organizations on crisis services, providing outreach and education on crisis services and developing partnerships to effectively respond to clients in crisis.

Essential Responsibilities

• Works as member of a Crisis Team primarily through assessing and stabilizing crisis of individuals in the community.
• Provides phone triage and support to clients in need of crisis services or ongoing phone consultation.
• Develops and maintains recovery‑oriented therapeutic relationships with individuals in crisis through ongoing assessment and stabilization efforts.
• Collaborates with peers/staff to develop client treatment strategies and formulate diagnoses.
• Manages emergency and crisis situations using risk screening and assessments, mental status exams, and collaboration with other team members and community providers.
• Collaborates with clinical team to develop person‑centered strengths‑based safety planning.
• Refers and links clients to ongoing clinical services as needed.
• Ensures all documentation requirements and billing procedures are completed and submitted in a timely manner to ensure accurate and timely reimbursement of agency services.
• Ensures that all state, federal, Joint Commission and other oversight regulations are strictly adhered to. Reviews regulations with staff.
• Performs other related duties as assigned.

Requirements

• Clinician I: Must have an associates license (MFTA, PCA, LMSW); must be eligible for LCSW, LMFT, LPC.
• Clinician II: Must have a Connecticut license as a LCSW, LMFT, LPC, or Ph.D. as appropriate for services.
• Will be certified in MANDT, first aid, and CPR.
• Valid Connecticut Driver’s License.

Preferred Qualifications

• Experience in an Electronic Medical Record (EMR) system.
• Bi‑lingual preferred (Spanish/English).

Benefits

• Medical, Dental, and Vision Insurance packages.
• 403(b) retirement savings plan with CMHA matching starting after 1 year of service.
• 11 observed holidays.
• 3 Wellbeing days off on a Friday throughout the year to extend a long weekend.
• 2 CHMA/Personal days to use throughout the calendar year.
• Up to 24 days of PTO that increases with years of service.
• Paid agency closure between Christmas and New Year’s (except 24/7 programs) – must be approved annually.
• Company paid Life Insurance and Long Term Disability.
• A comprehensive Employee Assistance Program (EAP) that offers counseling, coaching, and wellness resources for staff as well as members of their household.
• Higher education tuition discounts at participating schools through the Alliance’s academic partnerships.
• Free ongoing professional development opportunities and continuous access to Continuing Education Units (CEUs), featuring comprehensive training in Evidence‑Based Practices, such as EMDR, DBT, and CBT.
• Employee discounts for shopping, the New Britain YMCA, travel, and entertainment.
• Free employee subscriptions to the calm app.
• Annual Company Picnic.
• CMHA‑sponsored Loan Reimbursement Program and Scholarship Program.
• Free Student Loan Wellness for eligible employees and their family members (student loan consolidation and refinancing, loan payoff projection dashboard, coaching and support via chat, email, and phone, college cost calculator, college financial planning, 3 NHSC‑approved sites for federal student loan repayment).
• Public Service Loan Forgiveness (PSLF) Enhancement for eligible employees (automated PSLF form management, automated reminders for annual recertifications, resources and ongoing communications that make PSLF understandable, opportunity to receive the national average of $72,000.00 in forgiveness).

Equal Opportunity Employer

Community Mental Health Affiliates is an Equal Opportunity Employer except in the case of a bon fide occupation qualification or as otherwise permitted or required by law, does not discriminate on the basis of race, color, age, disability, sex, childbirth (including pregnancy) or related medical condition including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or family status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

Contact

Any individual needing assistance completing an online application should contact CMHA's Human Resources Department at [e-mail].