Clinician Growth Associate

Healthie; New York (NY); On-site; USD 60,000 - 90,000; Full time

Job summary

An established industry player is seeking a passionate Clinician Onboarding Specialist to enhance the transition of healthcare providers to a virtual-first platform. This role involves guiding clinicians through the onboarding process, ensuring they feel supported and confident in using the technology. You will collaborate with various teams to improve product offerings and customer engagement. If you thrive on building relationships and have a genuine desire to improve healthcare access, this opportunity allows you to make a meaningful impact in the healthcare landscape.

Benefits

Annual company bonus

Comprehensive benefits package

Flexible work environment

Qualifications

• Experience in consultative selling and guiding prospects through discovery.
• Strong interpersonal skills and ability to engage senior decision-makers.

Responsibilities

• Support healthcare providers in adopting Healthie’s platform.
• Collaborate with cross-functional teams to enhance customer experience.

Skills

Empathy

Consultative Selling

Interpersonal Skills

Communication Skills

Dynamic Environment Adaptability

Education

Experience working with clinicians

Job description

Healthie powers virtual-first care delivery while improving access to healthcare and enabling better healthcare outcomes through technology.

We build infrastructure that all healthcare organizations need to perform virtual-first care. Between our EHR, scheduling, and patient engagement solutions, Healthie’s API-first approach makes it easy for organizations of every size to build, customize, and scale their business.

Today, we power thousands of organizations ranging from small private practices, to digital health startups and multi-billion-dollar healthcare companies. Leveraging Healthie, our customers deliver care to millions of patients, across the full spectrum of healthcare services—from preventative health and wellness to complex chronic care management. We believe that the future of healthcare delivery is virtual-first, longitudinal, and collaborative.

We are hiring a Clinician Onboarding Specialist to support healthcare providers as they explore and adopt Healthie’s platform within our Private Practice segment. In this front-line role, you’ll work directly with clinicians—many of whom are founders or operators of early-stage practices—to help them determine whether Healthie is the right fit for their clinical and business needs.

As a Clinician Onboarding Specialist, you’ll serve as a trusted partner throughout the evaluation and onboarding process. You’ll consult with prospective customers who are considering Healthie, guiding them through setup, answering questions, and ensuring they feel confident and supported as they transition their workflows onto the platform. Your role is to listen deeply, understand each clinician’s goals, and help them envision how Healthie can support their care delivery and operations.

You’ll collaborate cross-functionally with our Customer Success, Marketing, Product, and Sales Engineering teams to ensure a smooth and thoughtful experience for every clinician. Your insights from these conversations will also help inform product improvements and go-to-market strategies.

This role is ideal for someone who brings empathy, clarity, and a genuine desire to help others. You’ll thrive if you’re excited by the opportunity to connect with a wide variety of healthcare professionals, support their transition to digital tools, and contribute meaningfully to the future of patient care.

Details

• This is a full-time, hybrid position based in our NYC HQ
• The salary range is $90,000 OTE ($60,000 base + $30,000 variable) + annual company bonus and benefits
• U.S. work authorization is required and Healthie does not provide sponsorship.

About you

• You are or have worked with clinicians—a therapist, dietitian, coach, or similar—who genuinely cares about advancing access to healthcare in your field and you’re excited to use your background to support fellow clinicians as they adopt technology to grow and modernize their care delivery.
• You excel at consultative selling—guiding prospects through discovery, qualification, and solution alignment to build lasting customer partnerships.
• You collaborate seamlessly with cross-functional Growth teams, including Marketing, Customer Success, and Support, to identify opportunities and drive revenue.
• You’re confident engaging senior decision-makers across a variety of audiences and are comfortable representing Healthie across multiple formats, from one-on-one calls to conferences.
• You thrive in dynamic environments and are open to travel and remote collaboration as needed to support Healthie’s customers and team.
• You lead with empathy and influence—your strong interpersonal skills make you someone people want to work with and learn from.
• You are a trusted team player with exceptional written and verbal communication skills, and a willingness to roll up your sleeves and dig into challenges.
• You are resilient and results-oriented, with a strong bias toward execution and a determination to move deals forward, even when faced with obstacles.
• You care deeply about healthcare and are energized by working on products that improve patient experiences and outcomes.
• You embody Healthie’s core values—Respect, Reliability, and Resilience—and live by our Good Citizen principles in the way you work, collaborate, and lead.

What success looks like

• You respond to emails, qualify, route, manage and close a steady stream of SMB clients with minimal drop-off in experience or responsiveness.
• You conduct initial discovery calls to understand customer requirements and pain points.
• Every inbound SMB feels seen, supported, and engaged—even if they’re not yet a customer.
• You create a repeatable process for outbound SMB acquisition that complements our PLG motion.
• You help free up time and focus for the BD team to scale enterprise growth, while owning the SMB segment end-to-end.

Interview Process

• Quick chat with Katie, Director of Talent (20 minutes)
• Interview with Vivek/Rohan (30 minutes each)
• Onsite Interviews (in person) at our NYC HQ:
  • Demo Presentation with RevOps, VP-BD, AEs (45 minutes)
  • Meet with Erica, CEO + cofounder (20 minutes)
• Reference checks

To learn more about Working at Healthie & our benefits, click here.

Healthie is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to and will not be discriminated against based on age, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability or any other protected category. We're proud to be building a diverse and inclusive environment that encourages collaboration, creativity, and growth. Whatever your background, please apply if this is a role that would make you excited to come into work every day.