Clinical Wellness Manager

Creating Restorative Opportunities and Programs (CROP); Oakland (CA); Hybrid; USD 95,000 - 110,000; Full time

Benefits offered by this job

Healthcare

Holidays & paid time off

Hybrid schedule

Job summary

Creating Restorative Opportunities and Programs (CROP) seeks a licensed clinical social worker to lead the Clinical Wellness program, blending direct therapy with supervision, and shaping trauma-informed practices across the Ready 4 Life initiative.

The role requires an active California LCSW, 2+ years post-licensure, 5+ years trauma-informed experience with justice-impacted populations, experience supervising ASWs, and strong HIPAA and mandated reporting knowledge.

Qualifications

• Active LCSW license in California in good standing.
• Minimum 2 years post-licensure clinical experience and completion of BBS supervision training.
• Up-to-date continuing education units in clinical supervision.
• At least 5 years of trauma-informed individual and/or group therapy experience with justice-impacted populations.
• Experience supervising clinicians pursuing licensure and HIPAA/mandated reporting knowledge.

Responsibilities

• Develop and implement trauma-informed mental health services across Ready 4 Life.
• Provide direct therapy to participants and supervise associate clinicians.
• Create and manage clinician program administration and documentation.
• Lead staff training on HIPAA, ethics, reporting, and data practices.
• Support crisis response and emergency planning within the program.

Skills

Trauma-informed frameworks

Program development

Clinical supervision

Crisis response & de-escalation

Cross-departmental collaboration

Data-informed practice

EHR/documentation systems

Education

Licensed Clinical Social Worker (LCSW) in California

15-hour clinical supervision training (BBS requirement)

Continuing education units for clinical supervision

Tools

Salesforce

Job description

Full-Time Position

Who We Are

Creating Restorative Opportunities and Programs (CROP) is an Oakland-based nonprofit dedicated to reimagining reentry through a holistic and human-centered model. Driven by innovative approaches to education, advocacy, housing, personal leadership development, and workforce pathways, CROP works to reduce recidivism and create opportunities for justice-impacted individuals. Founded by leaders with direct lived experience in the criminal justice system, CROP’s programs aim to transform lives and heal communities.

Who You Are

You are a licensed clinical social worker who thrives in collaborative environments, while being self-driven enough to take initiative and own your areas of responsibility. You are driven by your deep understanding of accountability and a people-centered, trauma-informed approach to mental health and wellness. You have experience leading individual and group therapy sessions, as well as clinically supervising Associate Clinical Social Workers (ASWs) working toward licensure. Your empathy and passion for supporting justice-impacted people shine through in your work, making you a compassionate and effective advocate for personal and systemic change.

We believe great talent comes from many backgrounds and career paths - whether you've followed a traditional career trajectory or taken a unique route to this point in your professional journey. We encourage candidates to apply even if they don't meet every qualification listed below. If you're excited about this role and our mission and think you could be a great fit, we'd love to hear from you.

What You Will Do

As the Clinical Wellness Manager, you will support the expansion and management of mental health and wellness services for CROP's signature Ready 4 Life program. You will also serve as a liaison to CROP leadership, providing thought partnership on organization-wide trauma-informed practices, crisis response protocols, and staff training. This role blends direct clinical service with program development, supervision, and culture-building, playing an integral role in reinforcing a supportive and trauma-informed organizational structure.

Program Development and Management

• Develop and implement strategies to expand CROP’s mental health services and support for Ready 4 Life program participants

• Provide direct therapeutic services to 15-20 participants weekly

• Develop individual treatment plans and manage the successful completion of goals, including cross-departmental collaboration and documentation

• Manage participant outcome tracking, including surveys and standardized assessment tools (e.g., DERS), and program success indicators

• Develop and deliver group therapy and wellness workshop curriculum focusing on trauma, healthy relationships, emotional regulation, and navigating major life changes

• Draft standard operating procedures clarifying roles, responsibilities, reporting requirements, and other relevant details for mental health services at CROP

Clinical Supervision and Internship Management

• Support the development and launch of an associate clinician program to recruit ASWs in the process of earning their license and accruing supervised hours

• Recruit and manage 2-3 associate clinicians to provide individual therapy to Ready 4 Life program participants

• Provide weekly individual supervision in accordance with California Board of Behavioral Sciences (BBS) requirements, offering mentorship and guidance on caseload management

• Manage clinician program administration, including, but not limited to, case notes, documentation, and BBS/state board compliance

Organizational Guidelines, Training, and Crisis Response

• Review current staff policies and provide recommendations on integrating trauma-informed, holistic wellness practices and strategies

• Support the improvement of emergency and crisis response protocols informed by best practices in direct service program delivery

• Provide staff training on key components of integrated mental health programming, including HIPAA compliance, ethics, mandated reporting, data practices, and documentation

• Serve as an emergency response liaison, providing individual crisis support, group processing, and consultation with program staff

• Fulfill mandated reporter responsibilities under California law, including timely identification and reporting of suspected child, elder, or dependent adult abuse

ROLE FOUNDATIONS

For this role, there are a few essential requirements:

• Active LCSW (Licensed Clinical Social Worker) license in California, in good standing

• Minimum 2 years of post-licensure clinical experience and completion of the California BBS-required 15-hour clinical supervision training

• Up-to-date on required continuing education units in clinical supervision

• At least 5 years experience providing trauma-informed individual and/or group therapy, ideally with justice-impacted populations

• Experience providing (or ready to provide) supervision to clinicians pursuing licensure

• Working knowledge of HIPAA guidelines, California mandated reporting laws, and ethical considerations for running a mental health program

• Ability to pass any facility-access clearance required to conduct participant-facing work at partner sites, where applicable

Knowledge, Skills, and Abilities

We're especially excited about candidates who bring experience and capabilities these areas:

Knowledge

• Trauma-informed frameworks: Understands trauma-informed principles and how to translate them into curriculum, training, and organizational policy.

• Justice-impacted population needs: Familiar with the behavioral health needs and unique barriers facing formerly incarcerated individuals.

Skills

• Program development: Can design and implement programs, curricula, and assessments from the ground up.

• Clinical supervision: Effective supervision that supports growth and meets state board requirements.

• EHR/documentation systems: Comfortable working within electronic health record or case management platforms, such as Salesforce.

Abilities

• Crisis response and de-escalation: Responds calmly and effectively to on-campus mental health crises, coordinating with program staff and offering both individual and group support.

• Cross-departmental collaboration: Works effectively and cross-functionally to build sustainable structures, protocols, and practices.

• Data-informed practice: Uses survey and assessment data to track outcomes and continuously improve program quality.

Additional Details

Compensation and Benefits

This full-time, exempt position offers a comprehensive benefits package, including healthcare, holidays, and paid time off. The salary range for this position is $95,000-110,000 per year, depending on experience.

Schedule

40 hours per week, hybrid position allowing for remote work but requiring regular presence in our Oakland office. Hours of employment are flexible to accommodate the staff person’s schedule, as well as the schedule of our fellows; some evening work will be expected, but the general schedule will be 9:00 AM – 5:00 PM, Monday – Friday. This role will require occasional travel to local partner sites and facilities in support of participant services in both the Bay Area and Southern California.

Supervision

This role is supervised by the Director of Reentry and will directly supervise 2-3 ASWs (or equivalent).

Work Environment and Physical Demands

This role is primarily performed in an office setting, with occasional presence at community events and partner organizations. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions of this role.

Equal Opportunity

CROP is committed to hiring talented and qualified individuals with diverse backgrounds for all of its roles, with an emphasis on uplifting the proximate leadership of talent with criminal records. CROP believes that the gathering and celebration of unique backgrounds, qualities, abilities and cultures strengthens our workplace and supports the success of our programs. CROP is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, gender identity or expressions,, sexual orientation, national origin, age, disability, genetic information, veteran status, conviction history, immigration status, or any other status.