Clinical Trials Office CRSL Operations Coordinator

Yale Cancer Center; New Haven (CT); On-site; USD 68,000 - 121,000; Full time

Job summary

Yale Cancer Center in New Haven seeks an Operations Coordinator for the Clinical Research Support Laboratory (CRSL). You will manage central research specimen requirements for CTO studies, coordinating collection, shipment, and documentation of biospecimens from oncology trials.

Reporting to the CRSL Operations Supervisor, you will interface with clinical operations and labs, oversee billing for CRSL locations, coordinate courier schedules, maintain patient files, and support management with

Qualifications

• Bachelor’s degree in a related field and 5 years of related experience or equivalent.
• Master’s Degree in a scientific discipline and three years of experience or an equivalent combination of education and experience.

Responsibilities

• Designs, plans, implements and evaluates complex multifaceted research projects/systems, including method development, adaptation and validation.
• Collaborates with PI to define research endeavors and the development of research hypothesis and approach.
• Solves complex methodology, protocol, procedural and research problems through design of techniques, procedures and policies that will achieve research goals.
• Develops long range plans for supplies and equipment to ensure smooth operation of laboratory.
• Investigates, analyzes and evaluates complex data, data collection systems and methods to reach scientific conclusions and ensures the integrity of research data.
• Collaborates with PI to coordinate major lab renovations working with Facilities, Health and Safety, and Purchasing to ensure deadlines, safety standards and purchases are according to plans and within budgets.
• Prepares scientific reports and papers for research proposals and published reports.
• May perform other duties as assigned.

Skills

Interpersonal skills

Analytical thinking

Lab terminology

Time management

MS Office & EMR

Education

Bachelor’s Degree in related field

Master’s Degree in a scientific discipline

Job description

Working at Yale means contributing to a better tomorrow. Whether you are a current resident of our New Haven-based community, eligible for opportunities through the New Haven Hiring Initiative, or a newcomer, interested in exploring all that Yale has to offer, your talents and contributions are welcome. Discover your opportunities at Yale!

Overview

The Clinical Research Support Laboratory (CRSL) is the primary non-CLIA certified laboratory responsible for collecting, processing, stabilizing, documenting, shipping and tracking all research biospecimens from patients participating in therapeutic clinical trials supported by the Yale Cancer Center Clinical Trials Office.

Reporting to the CRSL Operations Supervisor, the Operations Coordinator is responsible for managing the central research specimen requirements for the CTO’s portfolio of studies. With a high degree of independence, the Operations Coordinator will serve as primary interface between the clinical operations and laboratory settings to provide meticulous preparation, coordination, and shipment of biological specimens obtained from patients participating in clinical oncology trials. This position requires comprehending and following protocols and laboratory manuals for a large number of clinical studies with a high degree of accuracy. Responsibilities include collaboration with CRSL Management for creating tools and facilitating logistical and workflow considerations for the laboratory to determine the necessary resources required to implement and maintain the study at the Smilow Cancer Hospital in New Haven as well as across the network sites. This includes the oversight of billing for associated CRSL locations. Additionally, this position will be responsible for coordinating courier schedules, answering laboratory queries, maintaining patient files, and interfacing with the Clinical Operations team regarding patient schedules and required research specimen. Other duties to be assigned per management.

Required Education and Experience

Minimum requirement of Bachelor’s Degree in related field and 5 years of related experience or an equivalent combination of education and experience; experience must include laboratory background.

Required Skills and Abilities

1. Excellent interpersonal skills and ability to relay information to/obtain information from internal Yale staff as well as external study staff, including physicians, research staff, and study sponsors.
2. Strong analytic and critical thinking skills. Proven ability to comprehend complex clinical trial laboratory manuals and associated materials and protocols with a demonstrated ability to extract relevant information.
3. Demonstrated knowledge of medical and laboratory terminology.
4. Excellent time management and organizational skills. Ability to meet daily deadlines while handling multiple projects. Proven ability to manage several projects concurrently, while balancing competing priorities and deadlines. Extreme flexibility in work focus; ability to switch among several different projects without any adverse effects.
5. Strong computer skills including experience with MS Office. Experience with or ability to learn additional software including OnCore and EPIC.

Required Skills and Abilities

Previous clinical trials experience and/or experience in an oncology setting. Previous experience with supply management and shipping regulations.

Principal Responsibilities

1. Designs, plans, implements and evaluates complex multifaceted research projects/systems, including method development, adaptation and validation.
2. Collaborates with PI to define research endeavors and the development of research hypothesis and approach.
3. Solves complex methodology, protocol, procedural and research problems through design of techniques, procedures and policies that will achieve research goals.
4. Develops long range plans for supplies and equipment to ensure smooth operation of laboratory.
5. Investigates, analyzes and evaluates complex data, data collection systems and methods to reach scientific conclusions and ensures the integrity of research data.
6. Collaborates with PI to coordinate major lab renovations working with Facilities, Health and Safety, and Purchasing to ensure deadlines, safety standards and purchases are according to plans and within budgets.
7. Prepares scientific reports and papers for research proposals and published reports.
8. May perform other duties as assigned.

Required Education and Experience

Master’s Degree in a scientific discipline and three years of experience or an equivalent combination of education and experience.

Job Posting Date

09/11/2026

Job Category

Professional

Bargaining Unit

NON

Compensation Grade

Clinical & Research

Compensation Grade Profile

Research Associate 2 MS (24)

Salary Range

$68,000.00 - $120,500.00

Time Type

Full time

Duration Type

Staff

Work Model

On-site

Background Check Requirements

All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks basedon the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.

Health Requirements

This role is a healthcare worker position. Healthcare workers (HCW) are defined as university employees working a healthcare setting who have the potential for direct or indirect exposure to patients, human research subjects or infectious materials including body substance, contaminated medical supplies, devices and equipment, surfaces, or air. HCW have specific health requirements that must be met prior to starting work, including MMR vaccine or immunity, varicella (chickenpox) vaccine or immunity, TB screening, COVID vaccine according to University policy, hepatitis B vaccine or immunity, and annual flu vaccination.

Posting Disclaimer

Salary offers are determined by a candidate’s qualifications, experience, skills, and education in relation to the position requirements, along with the role’s grade profile and current internal and external market conditions.

The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the position. Employees will be assigned specific job‑related duties throughout their hiring department.

The University is committed to basing judgments concerning the admission, education, and employment of individuals upon their qualifications and abilities and seeks to attract to its faculty, staff, and student body qualified persons from a broad range of backgrounds and perspectives. In accordance with this policy and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual’s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran.

Inquiries concerning Yale's Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA).

Note

Yale University is a tobacco-free campus.