Clinical Training Program Manager

Healthcare For The Homeless Inc

Baltimore (MD)

On-site

USD 74,000 - 92,000

Full time

14 days+

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Job summary

Health Care for the Homeless is seeking a Clinical Training Program Manager in Baltimore, MD. The role develops, implements, and delivers training for staff in the behavioral health division, with emphasis on equitable and inclusive clinical practices, and provides supervision to early career clinicians and student interns.

Responsibilities include supervising interns, partnering with the Senior Director of Behavioral Health on recruitment and evaluation, delivering evidence-based trainings, and

Qualifications

Active Maryland LCSW-C license with supervisory designation.
Minimum three years evaluating, diagnosing, and treating chronic mental illness.
Five years of supervision experience including staff or interns.
Experience with homelessness or low-income populations.
Familiarity with adult learning principles and instructional design.

Responsibilities

Lead the development, implementation, and ongoing refinement of a behavioral health training program.
Deliver trainings to providers within the behavioral health division grounded in evidence-based practices.
Evaluate the effectiveness of training programs through feedback, assessments and measurable outcomes.
Collaborate with other behavioral health professionals to create training materials and customize programs for funders.
Maintain CEU standards with licensing boards and issue CEUs as appropriate.
Provide direct supervision for early career clinicians and student interns and support recruitment and evaluation.
Provide clinical services to a small caseload (up to two sessions per week) and ensure coverage when needed.
Complete documentation of services in the EHR within required timeframes.

Skills

Supervisory experience

Clinical supervision

Mental health expertise

Homeless services experience

Communication skills

Education

LCSW-C license with supervisory designation

Job description

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Clinical Training Program Manager

Full Time Exempt Full-Time BeHealth Lead Baltimore, MD, US

25 days ago Requisition ID: 1963

Salary Range: $74,000.00 To $92,000.00 Annually

Department: Behavioral Health

Reports To: Senior Director of Behavioral Health

Job Family: Behavioral Health

FLSA Status: Exempt

EEO Classification: Professionals

Provider Category: LIP

Overview

The Clinical Training Program Manager plays a crucial role in developing, implementing, and delivering training programs to enhance the skills and knowledge of staff working within the behavioral health division. This position is designed to ensure that staff are well-equipped to provide high-quality mental health and enabling services, with a specific focus on equitable and inclusive clinical practices. The Clinical Training Program Manager will serve as the conduit for academic programs seeking to place interns with the agency and provide clinical supervision to students. This position will provide direct supervision for early career clinicians and student interns, participating in recruitment, hiring , and evaluation . In addition, this position provides clinical care for up to two sessions per week.

Key Role Responsibilities

Lead the development, implementation, and ongoing refinement of a behavioral health training program. Deliver trainings to providers within the behavioral health division that are grounded in evidence-based practices and align with divisional priorities and provider learning needs.
Stay abreast of the latest research, trends, and best practices in behavioral health to ensure training content is current and relevant.
Evaluate the effectiveness of training programs through feedback, assessments and measurable outcomes.
Collaborate with other behavioral health professionals across the agency to create comprehensive and effective training materials. Customize training programs based on the unique requirements and goals of different organizations and funders.
Maintain standards for provision of CEU in accordance with social work and professional counselor licensing boards for the state of MD. Track and issue CEU for training participants as appropriate .
Provide direct supervision for early career clinicians and student interns and partner with the Senior Director of Behavioral Health in the recruitment, hiring, and evaluation of behavioral health staff and interns.
Provide clinical services to a small caseload of clients for up to two sessions per week. Provide clinical coverage for staff as indicated.
Completes documentation of services in a legible manner in accordance with established formats and required timeframes within the client’s electronic health record . Ensure that documentation accurately reflects billable services provided .

Key Agency Responsibilities

Models and reinforces the Health Care for the Homeless “core values” of dignity, authenticity, hope, justice, passion and balance
Actively participates in performance improvement activities and actively participates in advocacy activities that support the mission of Health Care for the Homeless
Performs other duties on an as-needed basis
Protects our client’s personal health information by maintaining compliance with HIPAA and other relevant Health Care related IT security regulations

In addition to role responsibilities, each staff member of Health Care for the Homeless has the following responsibilities as a part of their employment:

Knowledge, Experience, and Skills

Formal Education and Training

Active license in the state of Maryland (LCSW-C) with supervisory designation

Experience

Three years of experience in the evaluation, diagnosis, and treatment of chronic mental illness and substance abuse
Five years of experience supervising staff and/or interns, where there was emphasis on provision of training and ongoing education
Experience working with homeless and/or low-income individuals and families
Familiarity with adult learning principles and instructional design

Skills

Able to work independently as a social worker on an interdisciplinary team
Strong knowledge of various mental health disorders, treatments, and interventions
Willingness to integrate relevant principles into practice such as Harm Reduction, Motivational Interviewing and Housing First
Excellent verbal and written communication skills
Strong organizational and time management skills
Able to cope with interruptions and be a team player
Flexible approach, working with several cross-disciplinary teams in a collaborative style
Demonstrate comfort with change by approaching it optimistically and helps their supervisees to do the same. Proactively seeks to clarify unclear aspects of change in a productive, collaborative manner.
Able to work with clients who have significant mental health challenges, manage crisis situations and assess for safety

Success Profile

Core Competencies

Compassion

Demonstrates empathy and patience in words and actions; continually strengthens these skills
Demonstrates self-awareness about one’s own perspective and biases; seeks to become more open
Shares credit with others and recognizes success results from the combined efforts of many

Courage

Thoughtfully engages with difficult issues in order to solve them
Provides constructive, direct and actionable input and feedback
Navigates conflicts head-on to resolve them in a positive manner

Values Differences

Seeks to understand different perspectives and cultures
Interacts respectfully with people
Considers situations and issues from different perspectives and offers solutions with those perspectives in mind

Balance

Maintains a conscious balance between work and personal life
Demonstrates the ability to prioritize work tasks
Sets, maintains and respects professional boundaries and supports others to do the same

Approachability

Builds rapport in an open, friendly and accepting way
Spends effort to put others at ease
Demonstrates good listening skills and a non-judgmental attitude
Works cooperatively with others to achieve shared objectives
Balances own interests with the interests of others
Gains trust and support of others

Nimble Learning

Learns quickly when facing new situations
Uses mistakes and failures as opportunities to learn
Tries multiple times using multiple methods to find the right solution
Takes constructive action to navigate difficulties and obstacles
Thinks about things not just from the current perspective but also futuristically; doesn’t give up

Self-Development

Seeks out training or experience that will improve one’s own emotional intelligence
Seeks and accepts opportunities for professional growth by leveraging available resources
Pursues opportunities to broaden skill set, try a fresh approach or reach a challenging goal.

Balances Stakeholder

Knows who to engage with and when
Understands stakeholder expectations, requirements and needs
Strong at building relationships and attuned to the needs of others

Plans and Aligns

Sets clear, meaningful, and attainable goals and expectations; monitors progress towards meeting those outcomes
Delegates tasks and assignments appropriately using a strengths based approach
Stages activities with relevant milestones and objectives

Communicates Effectively

Continually refines and improves written and verbal communication skills
Delivers messages in a clear, compelling and concise manner that is specific to the audience and the setting
Provides timely and helpful information to others

Working Conditions and Physical Requirements

Activity

Some

Freq

Work Position %

Lift

0-50 lbs.

60%

Carry

0-50 lbs.

Walking

20%