Clinical Trainer - Remote

Lensa; Baton Rouge (LA); Remote; USD 60,000 - 80,000; Full time

Job summary

A leading digital health company is seeking a Clinical Trainer to develop and implement training programs for clinical staff. This role involves collaboration across teams to ensure effective training delivery and support for care management programs. Ideal candidates will have a Bachelor's degree, RN license, and experience in training within a healthcare setting.

Qualifications

• Bachelor’s degree and RN license required.
• At least 3 years of related experience.
• 1-3 years of training experience or equivalent.

Responsibilities

• Identify and meet clinical training needs for staff.
• Deliver new clinician orientation and training.
• Create new training modules and maintain training records.

Skills

Communication

Problem Solving

Time Management

Interpersonal Skills

Adaptability

Education

Bachelor’s degree

RN license

Tools

MS Office

Job description

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Lensa is the leading career site for job seekers at every stage of their career. Our client, Sharecare, is seeking professionals. Apply via Lensa today!

Job Description

Sharecare is the leading digital health company that helps people – no matter where they are in their health journey – unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit www.Sharecare.com.

Job Summary

The Clinical Trainer is part of a team responsible for meeting training needs across the enterprise using blended learning, classroom, and virtual modalities. The Clinical Trainer develops, coordinates, implements, and evaluates clinical training activities, including support for care management programs and other Sharecare initiatives. The role involves collaboration with colleagues at all levels and disciplines.

Essential Job Functions

• Identify and meet clinical training needs for the staff of the CCC, including development, implementation, and evaluation of training programs.
• Deliver new clinician orientation and training on new products and updates.
• Create new training modules, including disease-specific training, Continuing Education, Care Management, and competency testing.
• Maintain records of training activities, evaluations, participation, and LMS documentation.
• Encourage participation and motivate learners during training sessions.
• Assist in evaluating external training resources with guidance from the Manager of Learning and Development.
• Assess colleagues' training needs through discussions with the Manager of Learning and Development.
• Participate in quality audits and review call monitoring reports to identify trends and needs.
• Exercise judgment and initiative in carrying out training activities that support colleague skills and business goals.
• Work effectively across the enterprise on various tasks as needed.
• Ensure all training materials are current and meet audience needs.

Specific Skills/Attributes

• Experience developing and facilitating virtual training for clinical staff.
• Understanding of adult learning principles and their application.
• Positive attitude, solution-oriented, and adaptable to ambiguity.
• Ability to utilize resources and engage stakeholders effectively.
• Excellent communication and interpersonal skills.
• Team-oriented, results-driven, organized, with sound judgment, problem-solving, and critical thinking skills.
• Strong time management skills, including prioritization and follow-up.

Qualifications

• Bachelor’s degree required.
• RN license required.
• At least 3 years of related experience.
• 1-3 years of training experience or equivalent.
• Previous presentation and training skills.
• Proficiency in PC skills and MS Office.
• Knowledge of chronic disease, population management, case management, and health plan/employer experience is highly desirable.
• Preferred: Experience in a call center environment.

Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, or other protected statuses.