Clinical Technician III - Pathology Record Control - First Shift

Duke University; Durham (NC); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

Duke University Health System is hiring a Clinical Technician III for Pathology Record Control in Durham, NC. The role involves multi-skilled support in the laboratory, coordinating workflow and assisting with clerical and technical tasks to ensure efficient operation.

Responsibilities include routine and specialized procedures, specimen handling, quality control, and training support for staff. A high school diploma or GED is required, with phlebotomy certification preferred.

Qualifications

• Phlebotomy skills and specimen processing required or recommended.
• Basic computer skills and familiarity with hospital information systems.
• Strong communication with patients and team members.
• May assist with training and supervising other technicians.

Responsibilities

• Perform routine and specialized procedures as assigned.
• Coordinate workflow in Pathology Record Control.
• Assist with lab procedures and quality control.
• Maintain inventories and update lab records.

Skills

Phlebotomy

Specimen processing

Basic computer skills

Professional communication

Supervisory assistance

Education

High School diploma or GED

Job description

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Clinical Technician III - Pathology Record Control - First Shift

Work Arrangement:

Requisition Number: 276531

Regular or Temporary: Regular

Location: Durham, NC, US, 27710

Date: Oct 23, 2026

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

Duke University Health System Clinical Laboratories

Pursue your passion for caring and innovation as a team member in the state-of-the-art Duke Health laboratories. Duke Health laboratories are College of American Pathologists accredited and Clinical Laboratory Improvement Amendments certified. The multidisciplinary team is committed to serving the rare and complex testing needs of Duke Health patients by providing timely and accurate results, educating the next generation of laboratorians, scientists and physicians, and researching and developing the cutting-edge diagnostics of tomorrow.

Clinical Technician III in Pathology Record Control at Duke University Hospital. Monday - Friday, 8:00 a.m - 4:30 p.m. , with a half hour lunch.

This is not a phlebotomy or specimen processing positions. Administrative or courier experience strongly preferred.

This position is eligible for a $2,500 commitment bonus.

General Description

Perform a variety of multi-skilled support functions including specimen collection, receipt and preparation of specimens for analysis, lead support tech; assist with workflow coordination in area; teach and perform routine clerical and technical processes required for the smooth operation of the laboratory unit; responsible for the delivery of supplies to correct location; serve as a liaison to internal and external customers.

Job Duties

• Perform a variety of routine and specialized procedures.
• Prepare and initiate special tests and procedures including, but not limited to, cytogenetics, general laboratory, Point-of-Care Testing, urinalysis without microscope, phlebotomy, cyto preparatory, and specimen management.
• Assist with coordination of technical activities pertaining to the needs of the operational department, such as, Phlebotomy, Cytology, and Specimen Management.
• Communicate in a professional and courteous manner with patients, family and other medical personnel as necessary for problem recognition and initiation of the resolution and, if necessary, escalation to the next level. Obtain information for laboratory records, explain procedures, allay fears and elicit cooperation.
• Perform a variety of routine and specialized specimen preparation procedures including, but not limited to, general laboratory specimen preparation, cytology specimen preparation, cytogentics specimen preparation.
• Perform various quality control, safety, and infection control procedures to maintain compliance with internal and external regulations.
• Receive and process specimens as required by respective laboratory area procedures and protocols.
• Participate in the distribution of specimens, supplies and reports to the appropriate laboratory staff; perform messenger/courier activities as required.
• Maintain inventory of supplies; reorder as required; stock supplies on carts and hand trays; wash glassware.
• Utilize various hospital information systems and software.
• Assist in training new personnel; provide technical assistance to new employees, students as assigned.
• Make work assignments for Phlebotomy team members, review work of other employees, and assist in training new personnel.
• Maintain specimens and/or slides. Prepare reagents, dyes, etc. used in the processing of specimens.
• Perform routine maintenance as required by laboratory procedures.
• Participate in the development of new procedures, techniques and equipment.
• Participate in rewriting and maintaining lab procedures.
• Assist with word processing, miscellaneous office tasks and maintaining office records.
• Assist with workflow coordination in respective area.
• Perform other related duties incidental to the work described herein.

Education

High School diploma or GED. For assignment to phlebotomy, completion of a structured phlebotomy training course and clinical rotation recommended.

Experience

Alternatively, an equivalent combination of relevant education and/or experience.

At least 3 years experience as a Clin Tech II preferred plus achieve required competency level for specified job responsibilities.

Degrees, Licensure, and/or Certification

For assignment to Phlebotomy Services, certification as a phlebotomist by a nationally recognized board/agency* may be required; certification of Basic Life Support preferred.

National Healthcare Association (NHA) --Clinical Laboratory Phlebotomy Examination (CLPlb), American Society of Clinical Pathologists-- Phlebotomy Technician Examination [PBT(ASCP)], International Academy of Phlebotomy Sciences (IAPS), National Phlebotomy Association (NPA), American Society of Phlebotomy Technicians (ASPT), National Phlebotomy Certification Examination (NPCE), National Phlebotomy Solutions (NPS), or another national certification as approved by Clinical Labs leadership.

Knowledge, Skills, and Abilities

• Basic and advanced phlebotomy and specimen processing skills
• Knowledge of medical terms preferred.
• Basic computer skills.
• Effective professional communication skills to interact with patients/ customers.
• Basic supervisory skills in technical assistance to assist other clinical techs, scheduling, workloads, development of lab procedures.

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions:

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Nearest Major Market:

Durham

Nearest Secondary Market:

Raleigh

Read more about Duke’s commitment to affirmative action and nondiscrimination at hr.duke.edu/eeo.