Clinical Technician I

EmergencyMD; Akron (OH); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading healthcare facility is seeking an Ophthalmic Technician to ensure patient care in a clinical environment. The role involves conducting various diagnostic tests, managing patient records, and assisting during procedures. Candidates should have a high school diploma and effective communication skills, with an aim to provide excellent patient support while maintaining HIPAA compliance. A robust benefits package includes medical insurance and generous paid time off.

Benefits

Robust benefits package including medical and dental insurance

Generous paid time off (PTO) program

401(k) retirement plan with company match

Uniform reimbursement

Company paid holidays

Qualifications

• High school diploma or GED required.
• Valid driver's license and ability to lift up to 50lbs.
• Entry-level position, typical 0-3 years experience.

Responsibilities

• Interact with patients and gather medical information.
• Conduct diagnostic tests and record patient data.
• Assist with minor surgeries and educate patients.

Skills

Communication

Problem-Solving

Knowledge of Eye Anatomy

Education

High school diploma or GED equivalent

Tools

Electronic Medical Records (EMR)

Job description

The Ophthalmic Technician participates in the care of patients in a clinic setting. As an Ophthalmic Technician you will greet patients and explain what they should expect during their appointment. An Ophthalmic Technician escorts the patient to an exam room and performs diagnostic ophthalmic tests and procedures prior to physician seeing them such as visual acuity, tonometry and lensometry. Assures appropriate notes and updates patient chart/records accurately. Maintains clinic environment including sterilization cleaning.

Schedule:

Monday-Friday 7:15-5:00 (alternating start/end times within this time frame); Rotating Tuesday late nights in Stow/Kent location

What you will be doing

• Interacts with patients to accurately gather information and enter it into our electronic medical records system;
• Proactively engages patients in communicating what to expect with the visit and continues to communicate delays or any other changes with the patient.
• Initiates and performs documentation of the patient's chief complaint, present illness, and captures past medical history.
• Accurately records all information in EMR system according to established standards and physician requirements
• Conducts tests and measures eye muscle function, pupil size, and reactivity.
• Apply drops to anesthetize, dilate, or medicate eyes
• Assists with minor surgery procedures, intraocular injections and laser treatments, in an exam room or treatment room, including preparing patients for sterile procedures.
• Educates patients regarding the administration of medications, and pre and post operative instructions, as directed by physicians.
• Readily scribes for physician
• Secures patient information and maintains patient confidence by completing and safeguarding medical records, completing diagnostic and procedure coding, and keeping patient information confidential, following all HIPAA requirements.
• Utilizes effective problem-solving skills to respectfully and efficiently de-escalate any dissatisfied patients
• Demonstrate basic knowledge of eye anatomy, disease, symptoms & ocular medications
• Stay current with the latest technologies and medications and be able to answer general patient questions
• Assists team members and completes other special projects as requested.

What you know

Required

• High school diploma or GED equivalent
• Valid driver's license and ability to drive a motor vehicle
• Ability to stand or sit for extended periods of time and lift up to 50lbs

Desired

• Electronic Medical Records (EMR) experience
• Knowledge of medical terminology
• Entry Level
• Typical has 0-3 years of Experience

What you will receive

• Competitive wages
• Robust benefit package including medical, dental, life and disability (short- and long-term) insurance
• Generous paid time off (PTO) program
• Seven (7) company paid holidays
• 401(k) retirement plan with company match
• Uniform reimbursement
• An organization focused on People, Passion, Purpose and Progress
• Inspirational culture