Clinical Technician

Cleveland-Eye-Clinic; Cleveland (OH); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, life and disability保险

401(k) retirement plan with company-mq

Paid time off (PTO)

Company paid holidays

Uniform reimbursement

Job summary

EmergencyMD seeks an Ophthalmic Technician to greet patients, guide them through visits, and perform diagnostic tests before the physician review. You will document medical history and ensure accurate chart updates while maintaining HIPAA compliance.

You will assist in minor procedures, manage eye tests, and educate patients on medications and pre/post operative care. Strong EMR skills are essential.

Qualifications

• Ability to gather patient information and enter into EMR accurately.
• Knowledge of ophthalmic terminology and eye anatomy.
• Comfort with patient education and pre/post operative instructions.

Responsibilities

• Greet patients and explain what to expect during the visit.
• Escort patients to exam rooms and perform diagnostic ophthalmic tests (visual acuity, tonometry, lensometry).
• Document chief complaint, illness history, and past medical history.
• Enter data into EMR and maintain patient records with HIPAA compliance.
• Assist with minor procedures and prepare patients for sterile procedures.

Skills

Patient communication

HIPAA compliance

Medical terminology

Education

High school diploma or GED

Tools

EMR system

Job description

The Ophthalmic Technician participates in the care of patients in a clinic setting. As an Ophthalmic Technician you will greet patients and explain what they should expect during their appointment. An Ophthalmic Technician escorts the patient to an exam room and performs diagnostic ophthalmic tests and procedures prior to physician seeing them such as visual acuity, tonometry and lensometry. Assures appropriate notes and updates patient chart/records accurately. Maintains clinic environment including sterilization cleaning.

Schedule: 8AM-4:30PM M-F

What you will be working on

• Interacts with patients to accurately gather information and enter it into our electronic medical records system;
• Proactively engages patients in communicating what to expect with the visit and continues to communicate delays or any other changes with the patient.
• Initiates and performs documentation of the patient's chief complaint, present illness, and captures past medical history.
• Accurately records all information in EMR system according to established standards and physician requirements
• Conducts tests and measures eye muscle function, pupil size, and reactivity.
• Apply drops to anesthetize, dilate, or medicate eyes
• Assists with minor surgery procedures, intraocular injections and laser treatments, in an exam room or treatment room, including preparing patients for sterile procedures.
• Educates patients regarding the administration of medications, and pre and post operative instructions, as directed by physicians.
• Readily scribes for physician
• Secures patient information and maintains patient confidence by completing and safeguarding medical records, completing diagnostic and procedure coding, and keeping patient information confidential, following all HIPAA requirements.
• Utilizes effective problem-solving skills to respectfully and efficiently de-escalate any dissatisfied patients
• Demonstrate basic knowledge of eye anatomy, disease, symptoms & ocular medications
• Stay current with the latest technologies and medications and be able to answer general patient questions
• Assists team members and completes other special projects as requested.

What you will receive

• Competitive wages
• Robust benefit package including medical, dental, life and disability (short- and long-term) insurance
• Generous paid time off (PTO) program
• Seven (7) company paid holidays
• 401(k) retirement plan with company match
• Uniform reimbursement
• An organization focused on People, Passion, Purpose and Progress
• Inspirational culture

What you know

Required

• High school diploma or GED equivalent
• Valid driver's license and ability to drive a motor vehicle
• Ability to stand or sit for extended periods of time and lift up to 50lbs

Desired

• Electronic Medical Records (EMR) experience
• Knowledge of medical terminology
• Proficient in all OT I and OT II duties; has more than 2 years of experience
• Typically has 3-5 + years of Experience
• Eligible for COA, COT, or COMT