Clinical Technician

EmergencyMD; Warren (MI); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

Disability insurance

Paid time off

Company holidays

401(k) plan

Uniform reimbursement

People-focused culture

Inspirational culture

Job summary

EmergencyMD in Warren, MI is seeking an Ophthalmic Technician to greet patients, escort them to exam rooms, and perform diagnostic tests such as visual acuity, tonometry, and lensometry before physicians see them.

You will document chief complaints, update EMR, maintain clinic standards, educate patients on medications and post-operative care, and support minor procedures while upholding HIPAA and data security.

Qualifications

• High school diploma or GED equivalent.
• Valid driver's license and ability to drive a motor vehicle.
• Ability to stand or sit for extended periods of time and lift up to 50lbs.
• EMR experience preferred.
• Knowledge of medical terminology preferred.
• Entry level with 0-3 years of experience.

Responsibilities

• Interact with patients to accurately gather information and enter it into our electronic medical records system.
• Proactively engage patients in communicating what to expect with the visit and communicate delays or changes.
• Initiate and document the patient's chief complaint, present illness, and past medical history.
• Record all information in EMR system according to standards.
• Conduct tests and measures eye muscle function, pupil size, and reactivity.
• Apply drops to anesthetize, dilate, or medicate eyes.
• Assist with minor surgery procedures, intraocular injections and laser treatments.
• Educate patients regarding medications and pre/post operative instructions.
• Document physician notes as directed.
• Secure patient information and maintain confidentiality per HIPAA.
• Use problem-solving skills to de-escalate dissatisfied patients.
• Demonstrate knowledge of eye anatomy, disease, symptoms and ocular medications.
• Stay current with technologies and medications and answer general questions.
• Assist team members and complete special projects as requested.

Skills

Patient interaction

Attention to detail

HIPAA compliance

Education

High school diploma or GED

Tools

EMR system

Eye exam tools

Job description

The Ophthalmic Technician participates in the care of patients in a clinic setting. As an Ophthalmic Technician you will greet patients and explain what they should expect during their appointment. An Ophthalmic Technician escorts the patient to an exam room and performs diagnostic ophthalmic tests and procedures prior to physician seeing them such as visual acuity, tonometry and lensometry. Assures appropriate notes and updates patient chart/records accurately. Maintains clinic environment including sterilization cleaning.

Schedule: Monday-Friday 7:45am - 4:30pm

What you will be doing

• Interacts with patients to accurately gather information and enter it into our electronic medical records system;
• Proactively engages patients in communicating what to expect with the visit and continues to communicate delays or any other changes with the patient.
• Initiates and performs documentation of the patient's chief complaint, present illness, and captures past medical history.
• Accurately records all information in EMR system according to established standards and physician requirements
• Conducts tests and measures eye muscle function, pupil size, and reactivity.
• Apply drops to anesthetize, dilate, or medicate eyes
• Assists with minor surgery procedures, intraocular injections and laser treatments, in an exam room or treatment room, including preparing patients for sterile procedures.
• Educates patients regarding the administration of medications, and pre and post operative instructions, as directed by physicians.
• Readily scribes for physician
• Secures patient information and maintains patient confidence by completing and safeguarding medical records, completing diagnostic and procedure coding, and keeping patient information confidential, following all HIPAA requirements.
• Utilizes effective problem-solving skills to respectfully and efficiently de-escalate any dissatisfied patients
• Demonstrate basic knowledge of eye anatomy, disease, symptoms & ocular medications
• Stay current with the latest technologies and medications and be able to answer general patient questions
• Assists team members and completes other special projects as requested.

What you know

Required

• High school diploma or GED equivalent
• Valid driver's license and ability to drive a motor vehicle
• Ability to stand or sit for extended periods of time and lift up to 50lbs

Desired

• Electronic Medical Records (EMR) experience
• Knowledge of medical terminology
• Entry Level
• Typical has 0-3 years of Experience

What you will receive

• Competitive wages
• Robust benefit package including medical, dental, life and disability (short- and long-term) insurance
• Generous paid time off (PTO) program
• Seven (7) company paid holidays
• 401(k) retirement plan with company match
• Uniform reimbursement
• An organization focused on People, Passion, Purpose and Progress
• Inspirational culture