Clinical Tech. (Medical Assistant)

Get Virtual Assistant Jobs; Mount Juliet (TN); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive compensation

Medical, dental, vision

PTO and holiday pay

Job summary

Fast Pace Health is hiring a Clinical Tech to provide essential clinical and administrative support for effective patient care under supervision. The role includes triaging patients, maintaining accurate patient charts, and adhering to federal regulations. Applicants should have at least 1 year of relevant experience, a current CPR license, and a High School Diploma or equivalent. The position offers competitive compensation and a supportive atmosphere in Mount Juliet, Tennessee.

Qualifications

• At least 1 year of experience as a certified MA, EMT or Paramedic preferred in clinic setting.
• Current CPR license is required.
• Graduate of an accredited Medical Assistant school strongly preferred.

Responsibilities

• Provide clinical and administrative support essential for patient care.
• Triage patients by checking vitals and performing blood draws.
• Maintain cleanliness of the office and patient areas.

Skills

Clinical support

Patient care

Communication

Attention to detail

Education

High School Diploma or equivalent

Job description

Overview

At Fast Pace Health, Clinical Techs provide clinical and administrative support essential for effective patient care under the direct supervision of a Provider, Nurse Practitioner or Physician Assistant. They provide outstanding patient service, maintaining a compassionate and welcoming atmosphere and respond quickly and accurately to changes in condition or response to treatment. The Clinical Tech position will provide effective customer service for all internal and external customers by using excellent in‑depth knowledge as well as communicating effectively with team members.

Benefits

We offer competitive compensation and benefits such as holiday pay, PTO, medical, dental, vision and work‑life balance.

Employees may participate in community events and outreach programs, including seasonal parades, book drives, festivals, trunk or treating, fun runs, and more.

Responsibilities

Primary

• Ability to fulfill all responsibilities of the Patient Care Specialist position as detailed in the specific Patient Care Specialist job description.
• The ability to maintain friendly, cordial relations with all employees, build and maintain confidence and credibility with all employees.
• Deliver clinical and administrative support for the team and adhere to all policies and procedures of the company.
• Ability to adhere to the Core Values of the Company, of teamwork, communication, empowerment, quality of care, and friendliness.
• Ensure that the activities of the Clinical Tech are conducted in a manner that is consistent with overall department expectations and are in compliance with Federal and State regulations, guidelines, and requirements including working knowledge of all health information management issues such as HIPAA.
• Prepare exam and treatment rooms for patient intake.
• Triage patients by checking vitals, performing blood draws and giving injections, etc.
• Observe patients, charting, reporting changes in patients’ conditions, such as adverse reactions to medication or treatment and taking any necessary action.
• Assist with lab testing and phlebotomy.
• Assist providers in preparing for minor procedures and physicals.
• Prepare and maintain supplies and equipment for treatment.
• Assist patients utilizing a Virtual Medicine Provider.
• Ensure accurate completion of patient charts in a timely matter and forwarding charts as appropriate on a daily basis.
• Arrange referrals to a specialist and obtaining pre-authorizations when directed by the Provider.
• The ability to maintain friendly, cordial relations with all clients and employees; maintain a positive work atmosphere by acting and communicating in a manner that results in a positive work relationship with customers, co‑workers and managers.
• Perform federal and non‑federal DOT, BAT and Drug Screen exams.
• The ability to perform the physical, use of senses, cognitive, and environmental functions of the position, as specified on the physical demands.
• Ability to comply with Company standards of operations.
• Ability to adhere to the Core Values of the Company, of teamwork, communication, empowerment, quality of care, and friendliness.
• The ability to promote and maintain a respectful culture of employee, employer and business confidentiality.
• Responsible for learning the aspects of compliance in the company by completing all mandatory compliance training.
• Ability to maintain the overall cleanliness of the office as needed to support the team and clinic environment, which may include, but not be limited to, taking out garbage, organization and cleanliness of desk, patient and office space and assistance with other team members to achieve a strong professional appearance for our employees, patients and visitors.
• Perform other duties as assigned by management.

Secondary

• Assist with clerical work such as checking in patients, obtaining and recording demographic, insurance and financial information, with strong attention to detail and in a manner that is professional and caring to our patients.
• Verify insurance eligibility and relay relevant information on payment policies and billing/collection processes.
• Work as part of the overall team by answering telephone, taking messages and returning voicemails in a friendly and professional manner.

Essential Functions Specific to Supporting Telehealth

• Prepare patient charts by virtual patient communication, generally phone or video conferencing.
• Assist with patient follow ups including but not limited to: pharmacy requests, patient paperwork, scheduling, and clinical calls with patients or other facilities including physical Fast Pace clinics.

Additional Requirements and Responsibilities

Level 1: High School Diploma or its equivalent with a current CPR license* and/or at least 1 year of experience as a certified MA, EMT Paramedic preferred in clinic setting, preferably urgent care.

Level 2: Certified MA, EMT or Paramedic with a current CPR license* and either (1) 4 years’ experience in relevant role and 2 year of Fast Pace experience in Clinical Tech role or (2) 6 years’ experience in relevant role.

Level 3: Certified MA, EMT, or Paramedic with a current CPR license* and either (1) 6 years’ experience in relevant role and 2 years of Fast Pace experience in Clinical Tech role or (2) 8 years’ experience in relevant role.

Level 4: Certified MA, EMT or Paramedic with a current CPR license* and either (1) 6 years’ experience in relevant role and 2 years of Fast Pace experience in Clinical Tech role or (2) 8 years’ experience in relevant role.

Additional Responsibilities: Administration duties, including but not limited to scheduling, ordering, training, and other duties assigned by Clinic and or Regional Director.

Experience Requirements and Preferences

Basic Requirements

Education: High School Diploma or its equivalent.

Experience: At least 1 year of experience as an MA, EMT or Paramedic preferred in clinic setting, preferably urgent care.

Current License or Certification

• Graduate of an accredited Medical Assistant school strongly preferred. License must be active, in good standing, and verifiable with the proper regulatory agency.
• TB and IV Certification required to be obtained within 60 days of employment and maintained during employment if applicable in your state.

Education Requirements

High School Diploma or Its Equivalent.

Compliance

Fast Pace Health is committed to the principle of equal employment and creating an inclusive environment for the benefit of our employees, our patients, and our communities. We are an equal opportunity employer and welcome job applications from qualified individuals without regard to race, creed, color, ancestry, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, disability, veteran status, marital status, parental status, genetic information or any other legally protected characteristics or conduct.

Please refer to the links below for information regarding your rights under certain federal laws: https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmlan.pdf https://www.dol.gov/whd/regs/compliance/posters/eppac.pdf

Mississippi Residents Only: In Mississippi, Fast Pace requires pre‑employment/drug/alcohol testing as a condition of employment. The law requires that Fast Pace notify applicants, in writing, upon application and prior to the collection of the specimen for drug and alcohol test, that they may be tested for “the presence of drugs [or alcohol] in their metabolites.” Miss. Code. Ann. § 71‑7‑3(5).

Applicants are limited to individuals from states, excluding the following: California, Colorado, Hawaii, Illinois, New Jersey, New York, Rhode Island, Washington, and the District of Columbia.