Clinical Team Member

OrthoVirginia; Illinois; On-site; USD 28,000 - 43,000; Full time

Job summary

OrthoVirginia, the state's leading orthopedic care provider, seeks a Medical Assistant to join a collaborative team across our clinical sites. You will prepare exam rooms, welcome patients, obtain vitals, document history, and support physicians throughout visits in a fast-paced orthopedic setting.

You'll educate patients on post-care, coordinate follow-up and scheduling, and help ensure a smooth patient experience from arrival to discharge.

Qualifications

• Genuine interest in providing excellent patient care.
• Strong communication and customer service skills.
• Ability to stay organized and prioritize multiple responsibilities.

Responsibilities

• Prepare exam rooms and ensure clinical areas are ready for patients and providers.
• Welcome and room patients, obtain vital signs, and document medical history.
• Support physicians and clinical team with patient care throughout visits.
• Educate patients on orthopedic care and proper use of devices.
• Enter physician-directed orders for services like X-rays and therapy.
• Coordinate follow-up appointments, post-operative visits, and studies.
• Assist with surgery scheduling and pre/post-operative planning.
• Manage patient flow to support a smooth experience for patients and providers.
• Respond to patient calls and triage questions promptly.
• Maintain clean, organized exam and treatment rooms.

Skills

Patient care

Communication

Customer service

Organization

Teamwork

Job description

At OrthoVirginia, you’re part of a team dedicated to delivering expert orthopedic and therapy care across the state. As Virginia’s largest provider of musculoskeletal care, we offer full-time and part-time opportunities in a collaborative, team-oriented environment.

With more than 159 physicians in over 35 locations—including Lynchburg, Northern Virginia, Richmond, Southwest Virginia, and Hampton Roads—OrthoVirginia is a leader in orthopedic surgery, non-surgical care, and physical, hand, and occupational therapy. Our nationally recognized specialists treat a full range of musculoskeletal injuries and conditions, helping patients of all ages move, heal, and thrive.

Join us and become part of a trusted network committed to excellence in orthopedic care.

Make a Difference in Every Patient’s Visit

Join OrthoVirginia as a Medical Assistant and become an important part of a collaborative orthopedic care team dedicated to helping patients get back to the activities they love.

In this role, you’ll work closely with physicians, clinical team members, and patients throughout their orthopedic care journey. From preparing patients for their visit and providing hands‑on clinical support to coordinating follow‑up care and surgeries, you’ll help create a smooth, positive experience for every patient.

This is a great opportunity for someone who enjoys patient interaction, variety, teamwork, and working in a fast‑paced clinical environment.

What You’ll Do

• Prepare exam rooms and ensure clinical areas are ready for patients and providers.

• Welcome and room patients, obtain vital signs, and document relevant medical history and information.

• Support physicians and clinical team members with patient care throughout the visit.

• Educate patients on orthopedic care, including cast care, traction care, and the proper use of orthopedic appliances.

• Enter physician-directed orders for services such as X-rays and physical therapy.

• Coordinate follow‑up appointments, post‑operative visits, diagnostic studies, and other patient care needs.

• Assist with surgery scheduling, including coordinating pre‑operative testing, therapy, and pre‑ and post‑operative equipment.

• Help manage patient flow to support an efficient and positive experience for patients and providers.

• Respond to patient calls, appropriately triage questions and concerns, and help ensure issues are addressed in a timely manner.

• Maintain clean, organized, and well‑stocked exam, treatment, and bracing rooms.

• Follow appropriate safety procedures for the handling and disposal of sharps and biohazardous materials.

• Partner with the broader clinical team to support an exceptional patient experience.

What Will Help You Succeed

• A genuine interest in providing excellent, compassionate patient care.

• Strong communication and customer service skills.

• Ability to stay organized and prioritize multiple responsibilities throughout the day.

• Comfort working in a busy, fast‑paced clinical environment.

• Strong attention to detail and follow-through.

• A collaborative mindset and willingness to jump in where needed.

• Ability to communicate professionally with patients, providers, and fellow team members.

Why Join Our Orthopedic Team?

As a Medical Assistant at OrthoVirginia, you’ll have the opportunity to build your clinical skills while gaining hands‑on exposure to orthopedic care. You’ll work alongside experienced providers, develop relationships with patients, and play a meaningful role in helping coordinate their care from the initial visit through treatment and recovery.

If you’re looking for a role where no two days are exactly the same and you can make a direct impact on both the patient and provider experience, we’d love to hear from you.

Compensation Range for this position:

$20.68 - $31.02

Compensation for this role will be based on several factors, including the candidate’s qualifications, relevant experience, education, skills, certifications, geography/market, and internal equity considerations.

This organization participates in e-Verify. Esta organización participa en e-Verify.