Clinical Team Leader

Spencer Dental & Braces - a Benevis company; Roanoke (VA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive compensation

Quarterly bonuses

Comprehensive benefits package

Malpractice insurance

Continuing education reimbursement

Certification trainings

Job summary

Spencer Dental & Braces - a Benevis company in Roanoke, VA seeks a Clinical Team Leader to guide the dental clinical staff, support the office manager, and coordinate treatment workflows. You will supervise dental assistants, ensure regulatory compliance, maintain patient flow, and contribute to quality care and patient satisfaction in a busy office.

This leadership role emphasizes teamwork, staff training, troubleshooting, and collaboration with doctors to optimize scheduling and patient care.

Qualifications

• Graduation from an accredited senior high school or GED equivalent.
• Minimum 1 year experience as a dental assistant.
• Demonstrated supervisory ability.
• X-ray certification, other certified dental assistant credentials are required (state and position specific).

Responsibilities

• Ensure the office delivers quality and compassionate care to every patient.
• Assist professional dental staff with treatment regularly.
• Assist the Ortho Manager in optimizing the efficiently of the office to better serve our patients through building teamwork and scheduling patients and staffing ortho assistants effectively.
• Provide excellent customer service by ensuring Patient Flow is running efficiently and ensure the office is making space to offer Same Day Care.
• Assist with the recruiting and hiring, as well as responsible for the training of new ortho assistants.
• Responsible for upholding the office to the highest integrity by adhering to all government regulations and company standards.
• Ensure all parents are guided through our processes before treatment, are educated in oral hygiene instruction, and are provided postoperative instructions.
• Responsible for the operational readiness of the clinical section of the office.
• Responsible for ensuring dental equipment is working properly and be point of contact with supply representatives and service technicians.
• Responsible for ordering dental supplies and managing inventor.
• Hold staff to the highest integrity by adhering to all government regulations, company standards, and company compliance programs.
• Other duties as assigned

Skills

Supervisory ability

Dental assisting experience

X-ray certification

Education

High school diploma or GED

Job description

Overview

Work for a company that is truly making the world a happier place, one smile at a time! At Benevis, we create over a million smiles a year in the communities we serve and believe that every person deserves access to quality, affordable dental care. This mission drives everything we do. With over 2,500 employees in offices across the country from clinical to support staff - we are united in our mission to create happy, healthy smiles through providing high quality dental care in a fun, compassionate environment. Are you ready to join us in creating our next million smiles? We have JUST the opportunity for you.

We are actively seeking a Clinical Team Leader to join our growing team! As the Clinical Team Leader (Lead Dental Assistant) you will be the clinical leader at the office level responsible for providing support to the office manager for the day-to-day functions of the dental office and to the doctors for clinical treatment. Support our mission to providing excellent dental care in the community and help us create more smiles and memorable experiences.

Join a team that believes in teamwork and truly cares about their patients. Find your opportunity to make an impact:

• Get out into your community -- participate in local events including school screenings, presentations and any opportunity to promote a positive image of us
• Participate in morning huddles (hey, even ask to run one!), let your peers know how much you appreciate them, highlight great examples of customer focus, collaboration etc.
• Love working with kids (they make up 70% or more of our patient base)

Responsibilities

• Ensure the office delivers quality and compassionate care to every patient
• Assist professional dental staff with treatment regularly
• Assist the Ortho Manager in optimizing the efficiently of the office to better serve our patients through building teamwork and scheduling patients and staffing ortho assistants effectively
• Provide excellent customer service by ensuring Patient Flow is running efficiently and ensure the office is making space to offer Same Day Care
• Assist with the recruiting and hiring, as well as responsible for the training of new ortho assistants
• Responsible for upholding the office to the highest integrity by adhering to all government regulations and company standards
• Ensure all parents are guided through our processes before treatment, are educated in oral hygiene instruction, and are provided postoperative instructions.
• Responsible for the operational readiness of the clinical section of the office
• Responsible for ensuring dental equipment is working properly and be point of contact with supply representatives and service technicians.
• Responsible for ordering dental supplies and managing inventor
• Hold staff to the highest integrity by adhering to all government regulations, company standards, and company compliance programs.
• Other duties as assigned

Qualifications

Requirements:

• Graduation from an accredited senior high school or GED equivalent
• Minimum 1 year experience as a dental assistant
• Demonstrated supervisory ability
• X-ray certification, other certified dental assistant credentials are required (state and position specific)

We Offer:

• Competitive compensation
• Quarterly bonuses based on Office performance
• Comprehensive Benefits Package: Medical, Dental, Vision, 401K with match, flexible spending accounts, paid time off, company holidays and much more!
• Company paid malpractice insurance
• Continuing education reimbursement
• Company provided certification trainings-These certifications include CPR certificates, Radiology certificates, Nitrous Oxide certificates, etc.
• The company will reimburse selected employees for eligible training/testing expenses required to obtain or renew the certificate

We value teamwork, mutual respect and cooperation. We do not practice unlawful discrimination, including harassment or tolerate it in our workplace. What do we mean by discrimination? We mean that we do not discriminate on the basis of race, color, creed, religion, sex, national origin, age, citizenship, disability, sexual orientation or any other characteristic protected by federal, state, or local law.