Clinical Team Lead MA- Temple

Nova Medical Centers; Temple (TX); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive Base Salary

Paid Time Off

Group Medical

Dental

Vision

Life STD & LTD

401K with Excellent Company Match

Access to Earned Wages through Payactiv

Job summary

Nova Medical Centers in Temple, Texas is seeking a Clinical Team Lead to assist the Center Manager in all aspects of operations. This role includes ensuring quality assurance, managing patient services, and overseeing staff development.

The ideal candidate will have experience as a Medical Assistant and possess strong leadership and communication skills. Benefits include competitive salary, paid time off, and health insurance.

Qualifications

• 3 to 5 years of experience as a Medical Assistant in an Outpatient/Inpatient Setting.
• Minimum 1 year previous/current supervisory experience.
• Exceptional customer service and communication skills.
• Strong computer skills including word processing and spreadsheets.

Responsibilities

• Assists Center Manager with operations and quality assurance.
• Manages patient processing and scheduling.
• Monitors Center activities and recommends improvements.
• Conducts interviews and supervises employee development.

Skills

Customer service

Leadership

Communication skills

Analytical skills

Time management

Education

High School degree or equivalent

Bachelor’s degree preferred

Tools

Microsoft Office

Job description

Overview

Clinical Team Lead MA

The Clinical Team Lead will assist the Center Manager with all aspects of Center operations. Ensures continuity with all other Nova departments. Responsible for quality assurance processes and maintaining high quality customer service. Assists the Center Manager with meeting Center Performance Team Goals (CPTG).

Responsibilities

• Regularly reviews Center performance against the Center Performance Team Goals (CPTG). In conjunction with the Center Manager, develops action plans for areas of opportunity for improvement in CPTG. Recognizes and celebrates successes related to the CPTG.
• Proficient in, abides by and enforces all Company policies, procedures, and initiatives.
• Assists with ensuring that the Center is meeting the standards of Nova’s compliance, infection control and risk & safety programs.
• May be required from time to time to provide leadership coverage for Center in the event the Center Manager is unavailable.
• Manages and performs patient processing, scheduling Medical and Physical Therapy Services, check in/out, and case management.
• Reviews and monitors Center activities; recommends changes in, or better utilization of Center's services, equipment, and staff.
• Assists with monitoring of all ordering of supplies, inventory control and verification of shipments in accordance with Company standard operating procedures.
• In conjunction with the Center Manager, performs supervisory duties to include interviewing, hiring, monitoring employee development, plans/ensures new hire training and staff development.
• Assists with the maintenance of, and reports, equipment upkeep records and needs, cash receipts, verifies charge entries, and all other daily, weekly, and monthly requirements and/or requests.
• Assists with establishing and maintaining positive professional communication with all external entities involved in patient care and case management, including, but not limited to, employers, insurance carriers, TPA’s, medical providers, patients, and adjustors.
• In conjunction with the Center Manager, acts as the liaison between employers and Center.
• In consultation with the Center Manager, effectively recognizes and takes appropriate action to diffuse problematic situations within the Center and provides intervention and resolution of client issues and problems.
• Works in conjunction with the Central Billing Office to ensure appropriate, accurate and timely reimbursement for all services rendered.
• Performs ancillary duties to include medical office support and patient processing as required by patient volume and/or Center needs.
• Performs other duties as assigned.

Qualifications

• High School degree or equivalent work experience; bachelor’s degree preferred.
• Successful completion of accredited Medical Assistant technical program or equivalent work experience
• 3 to 5 Years experience as a Medical Assistant in an Outpatient/Inpatient Setting or other equivalent experience
• Minimum 1 Year previous and/or current supervisory experience
• Must be able to pass a background check.
• Must have a Valid Driver’s License and Proof of Auto Insurance that meets state required minimums.
• Exceptional customer service and communication skills in both verbal and written form.
• Excellent analytical, interpersonal, leadership, time management, follow-up, and problem-solving skills.
• Ability to work positively among diverse groups of individuals promoting a “TEAM” environment and “leads by example.”
• Strong computer skills including Microsoft office products, e-mail, Internet, word processing and spreadsheets.

Benefits:

• Competitive Base Salary
• Paid Time Off
• Group Medical
• Dental
• Vision
• Life STD & LTD
• 401K w/ Excellent Company Match
• Access to Earned Wages through Payactiv

Equal Opportunity Employer