Clinical Team Lead - MA, LPN or RN

Community Clinic; Springdale (AR); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Health insurance

403(b) retirement plan

Paid Time Off

Employee discounts for Care

Job summary

Community Clinic in Springdale, AR is seeking an experienced Nurse or Medical Assistant to hire as the Clinical Team Lead for the Pediatrics Clinic. The Lead acts as the Practice Manager’s right hand, guiding day-to-day patient care support staff.

The role requires supervisory and outpatient clinical experience and a passion for providing access to care in the community. Schedule is Monday–Friday, 8:00 AM–5:00 PM.

Qualifications

• HS Diploma or equivalent required.
• Current active Nursing license or Medical Assistant certification required.
• 5+ years experience in patient care in an outpatient setting required.

Responsibilities

• Assist the Practice Manager to ensure efficient patient flow and high quality staff performance.
• Lead the clinic in the Practice Manager’s absence, with DON collaboration.
• Provide daily leadership to staff, delivering compassionate patient care.
• Deliver excellent customer service in interactions with providers, patients and coworkers.
• Ensure adequate staff coverage and develop staffing plans; adapt coverage as needed.
• Provide direct clinical support to providers when required.
• Train, mentor, and evaluate staff competency.
• Support supervision and contribute to performance reviews and corrective actions.
• Coordinate inventory and ordering of medical supplies.
• Adhere to HIPAA/HITECH, CLIA, HRSA, NCQA PCMH and OSHA guidelines.

Skills

Clinical knowledge

Leadership

Communication skills

Microsoft Office

EMR systems

Staff training

Detail-oriented

Multilingual

Education

HS Diploma or equivalent

Nursing license or Medical Assistant certification

Tools

Practice management system

Electronic Medical Records (EMR)

Job description

Job Summary

Community Clinic is seeking an experienced Nurse or Medical Assistant to hire as the Clinical Team Lead for the clinical team at our Pediatrics Clinic in Springdale, AR. The Clinical Team Lead is the Practice Manager’s right hand and will lead the day-to-day activities of the patient care support team consisting of Nurses and Medical Assistants. The ideal candidate will have supervisory experience, outpatient clinical experience, and a passion for providing access to health care to everyone in our community! This position is Monday - Friday 8:00 AM - 5:00 PM.

Key Responsibilities

• Assists the Practice Manager to ensure efficient patient flow and high quality staff performance.
• Assumes responsibility of the clinic in the Practice Manager’s absence, in conjunction with the DON.
• Leads the team on a daily basis, by providing a model of positive, compassionate care for our patients and support to our staff.
• Demonstrates exceptional customer service while interacting with providers, patients and coworkers.
• Ensures adequate staff coverage for absences and helps develop work assignments. Includes proactive development of staffing plan as well as the ability to flex coverage daily depending on practice need.
• Provides direct clinical support to the providers as needed.
• Trains, mentors and completes staff competency evaluations for both new and existing clinical staff.
• Assists in the supervision of clinical staff and gives input for performance reviews and corrective action plans as needed.
• Assists in coordination of inventory and ordering medical supplies, as required.
• Adheres to applicable regulatory guidelines and laws, including but not limited to HIPAA/HITECH, CLIA, HRSA, NCQA PCMH and OSHA.

Skills

• High level of clinical knowledge and skills.
• Ability to work and function independently and within a team.
• Strong interpersonal skills, the ability to work effectively with people of all backgrounds.
• Intermediate or better using Microsoft Office and Microsoft Excel.
• Able to perform proficiently on current practice management system and/or electronic medical records.
• Commitment to professional development activities, such as trainings and CEUs.
• Strong organizational skills and attention to details.
• Excellent leadership and communication skills.
• Commitment to the practice’s high quality, compassionate care of patients.

Required Qualifications

• HS Diploma or equivalent required
• Current active Nursing license or Medical Assistant certification required.
• 5+ years experience in patient care in an outpatient setting required

Preferred Qualifications

• 2+ years of leadership or supervisory experience preferred
• Multilingual ability (especially Spanish or Marshallese) preferred

Why Work at Community Clinic?

• Be a part of a mission-driven organization committed to providing access to health-care to everyone in your community!
• Excellent Benefits Package including:
  • Health, Vision, Dental and Life Insurance
  • 403(b) Retirement plan (automatic employer contribution of 5% per paycheck!)
  • Paid Time Off and Holidays
  • Employee Discounts for Care

Monday - Friday 8:00 AM - 5:00 PM

40 Hours