Clinical Team Director

Open Sky Community Services Inc.; Worcester (MA); On-site; USD 56,000 - 79,000; Full time

Benefits offered by this job

Excellent supervision

Paid time off

Tuition reimbursement

Medical, dental & vision

Job summary

Open Sky Community Services is seeking a PACT Team Leader to oversee the Assertive Community Treatment team and supervise clinical staff. The role involves delivering clinical support, participating in treatment planning, crisis support, and various therapy modalities while ensuring fidelity to the ACT model.

The position requires a master’s degree with licensure, leadership experience, and a strong clinical background in evidence-based practices.

Qualifications

• Master’s degree and professional licensure required in related field.
• 2+ years of experience working with adults with chronic and persistent mental illness.
• Leadership and program management experience preferred.
• Clinical experience in evidence-based practices is required.
• Demonstrated clinical judgement and strong work ethic.
• Valid driver’s license and reliable transportation.
• Proficiency with Windows computer environments, including Word and Outlook.

Responsibilities

• Maintain fidelity to the ACT model.
• Direct the day-to-day operations of the ACT Program.
• Recruit, hire, train, and evaluate program staff.
• Direct and coordinate treatment for all individuals enrolled in services.
• Provide clinical treatment including individual therapy, family therapy, and case management support.
• Provide supervision to program staff to address clinical or performance needs.
• Administer and maintain program budget including billing and regulatory requirements.
• Develop and review quality assurance activities and regulate program services.

Skills

Leadership

Clinical experience

Strong work ethic

Windows proficiency

Driver's license

Education

Master's degree and professional licensure

Tools

Microsoft Word

Microsoft Outlook

Job description

Job Description: The PACT Team Leader is a motivated, teamwork-oriented master’s level, licensed practitioner. The Team Leader establishes, administers and directs the Assertive Community Treatment team. The Team Leader will work alongside a dedicated, clinically sophisticated workforce and have opportunities to build clinical best practices and be a part of a long-term team utilizing the principles of wraparound and other evidence-based practices. The ACT Team Leader provides clinical support in the form of clinical assessments, treatment planning, crisis support, individual, group, and family therapy, outreach, case management, and other clinical supports as needed. The ACT Team Leader collaborates with the team, the individuals enrolled in services, and their collaterals to implement, identify and oversee treatment interventions and support each individuals' personal recovery journey. The PACT Team Leader will provide clinical supervision to ACT team members. The PACT Team Leader will maintain licensure requirements in their field of practice. They will exhibit Open Sky’s commitment to racial equity, justice, diversity, and inclusion in the work they perform.

Qualifications

• Master’s degree and professional licensure required in related field.
• 2+ years of experience working with adults with chronic and persistent mental illness.
• Experience in Leadership and program management preferred.
• Clinical experience in evidence-based practices is required.
• Demonstrated clinical judgement and strong work ethic.
• Valid driver’s license and reliable transportation.
• Proficiency with Windows computer environments, including office software such as Word and Outlook.

Responsibilities

• Maintain fidelity to the ACT model.
• Responsible for directing the day-to-day operations of the ACT Program.
• Responsible for recruiting, hiring, training, and evaluating program staff.
• Direct and coordinate treatment for all individuals enrolled in services.
• Provide clinical treatment to individuals enrolled in services including, but not limited to, individual therapy, brief supportive counseling, family therapy, psychoeducation, and case management support.
• Provide supervision to program staff to address any clinical or performance needs.
• Administer and maintain program budget including monitoring billing and regulatory requirements.
• Carry out and document quality assurance activities and review the use of program services.
• Develop and support good working relationships with the community including DMH, managed care companies, landlords, and other partner agencies.
• Work collaboratively with the multidisciplinary team to coordinate care for people served.
• Create and oversee the screening, assessment, and reassessment of people served for risk and protective factors using agency risk assessment protocols and tools.
• Create and oversee the development and implementation of Safety Plans and Crisis Prevention and Response Plans.
• Build relationships with people served and develop shared understanding of individual goals and steps necessary to achieve goals.
• Provide individual, group, or family therapy with people served in line with treatment plan.
• Cultivate mutually respectful partnerships, set appropriate limits, and maintain a helping role with people served and family members.
• Collaborate with Individuals Served and other stakeholders and collaterals to complete assessments and establish plans of care.
• Create, review, and oversee the assessments and person-centered care plans for clinical appropriateness, appropriate service referral/utilization and integration across all health domains.
• Establish and maintain relationships with applicable Care Coordination Entities, Emergency Service Providers, outpatient clinics, and other providers/entities to share information and ensure that the needs of the person are fully met.
• Assess progress against the care plan goals, work to continuously identify and resolve barriers; make recommendations for modifications as needed.
• Attend, facilitate, and/or participate in supervision, team, and other assigned meetings.
• Assist individuals to access, and/or provide, needed transportation.
• Participate in the on-call rotation.
• Assist individuals to perform daily routines.
• Review and complete all required documentation.
• Perform other duties as assigned.

IND123 Pay Range: $49.04 - $49.04

About Us

At Open Sky Community Services, we open our doors, hearts, and minds to the belief that every individual, regardless of perceived limitations, deserves the chance to live a productive and fulfilling life. Open Sky is on an anti-racist journey, committed to learning, living, and breathing inclusion, opportunity, diversity, racial equity, and justice for ALL. At Open Sky, you’ll join over 1,300 compassionate and highly trained professionals who put innovative, evidence-based practices to work in ways that positively impact our communities across Central Massachusetts and beyond. As a trauma-informed organization, Open Sky strives for transparency, sensitivity, and a workplace culture that values diverse perspectives, continuous learning, and employee well-being. Our commitment to creating a positive and supportive work environment has earned Open Sky repeated recognition as a Top Workplace, including honors from USA TODAY, The Boston Globe, and the national Top Workplaces program. Open Sky is proud to be an industry leader in pay and benefits. Open the Door to Possibility and begin your career with Open Sky today!

Benefits of Working for Open Sky Include

• Excellent Supervision (Individual and Group), Professional Development, and Training Opportunities
• Generous paid time off plan - you start with 29 days (almost 6 weeks!) in your first year, including 12 paid holidays.
• Increases to 32 days in your 2nd year, and the current maximum is 43 days (OVER 8 WEEKS!)
• We pay for your higher education! Ask about our Tuition Reimbursement Program, and reimbursement for a variety of Human Services certifications.
• Medical, Dental and Vision Insurance with Prescription Plan
• 403b Retirement Plan with Employer Match
• Life Insurance (100% Employer-Paid)
• Eligible employer for the Public Student Loan Forgiveness Program
• And more!

Open Sky celebrates diversity and is proud to be an Equal Opportunity Employer. In compliance with federal and state employment opportunity laws, qualified applicants are considered for all positions without regard to race, gender, national origin, religion, age, sexual orientation, disability, veteran, or disabled Veteran status.

Thank you for your interest in Open Sky Community Services - Where Your Work Matters! Open Sky Community Services, Inc. offers a wide range of services for adults, adolescents, and children experiencing mental health challenges, developmental and intellectual disabilities, substance use disorders, brain injury, homelessness and other complex challenges. Open Sky has 1,300 employees, an annual budget of over $100 million and more than 100 programs throughout the region serving more than 8,000 individuals. We support those we serve to achieve their definition of wellness, and pursue the opportunities and relationships that are meaningful to them. We help them see beyond what they thought was possible, to find their open sky. For more information, please visit www.openskycs.org.