Clinical Team Aide

Allina Health; Coon Rapids (MN); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Medical/Dental insurance

Paid time off

Retirement plan

Life Insurance

Disability coverage

Tuition reimbursement

Employee assistance

Ability to work with EMR systems

Job summary

Allina Health in Minnesota seeks a patient care support to assist providers and clinical staff with administrative duties and basic patient care tasks. The role includes scheduling, identity verification for visits, and preparing forms for signatures to ensure timely, quality care.

Responsibilities cover room preparation, supply stocking, safety checks, and routine maintenance. The position currently involves a 1.0 FTE schedule with no weekends at some sites; compensation is hourly with benefits

Qualifications

• Healthcare experience and patient care knowledge.
• Familiarity with electronic medical records and medical terminology.

Responsibilities

• Assist providers and clinical staff with administrative tasks and select patient care tasks.
• Schedule appointments, correct scheduling errors, and review add-ons.
• Greet patients and support virtual visits, verify identities and inform on wait times.
• Enter and edit results in the EMR and prepare forms for signatures.
• Maintain clinical areas, stock supplies, and prepare rooms for procedures.
• Perform routine safety checks and assist with safety equipment and carts.

Skills

Healthcare experience

Patient care

Electronic medical records

Medical terminology

Education

High school diploma or GED

Job description

Allina Health is a not-for-profit health system that cares for individuals, families and communities throughout Minnesota and western Wisconsin. If you value putting patients first, consider a career at Allina Health. Our mission is to provide exceptional care as we prevent illness, restore health and provide comfort to all who entrust us with their care. This includes you and your loved ones. We are committed to providing whole person care, investing in your well-being, and enriching your career.

Provides support to the clinical team, providers and patients to deliver timely and quality health care services for optimal service and care.

Principle Responsibilities

• Supports and assists providers and clinical staff with administrative and select patient care tasks.
  • Schedules quick appointments, fixes scheduling errors, edits appointment notes.
  • Follows up on no-shows and works with providers to review and approve add-ons.
  • Greets patients or sets up virtual visits, completes identification verification and informs patients of wait time.
  • Administers questionnaires and documents in electronic medical record, enters or edits outside results and prepares patient forms for providers signatures.
  • May perform specific patient care tasks based on training, height, weight, vision and hearing, ECG, transport patient specimens to lab.
  • Prepares I-Pads for interpreter use and may escort patients to other departments.
  • Processes incoming mail, scans, copies and faxes as needed, prints and updates forms, answers internal phone calls, and may place office supply orders.
  • For certain site locations, draws blood and performs waive laboratory testing as needed.
• Cleans, prepares, organizes and re-stocks clinical areas and maintains supplies.
  • Cleans procedure and exam rooms between patients and at end of day.
  • Stocks and supplies exam rooms, performs regular reviews of expiration dates, and maintains linen levels.
  • Cleans and ensures proper maintenance for equipment and preparing instruments for sterilization.
  • May prepare rooms for procedures.
• Clinical safety support.
  • Performs daily crash cart checks, monitors and empties sharps containers, and completes liquid nitrogen management and refills.
  • Performs routine safety checks on fire extinguishers, safety lights, eye wash stations and oxygen tanks.
  • Places work orders and Service Now tickets as needed.
• Other duties as assigned.

Required Qualifications

• Must be 18 years of age with education and/or experience needed to meet required principle competencies as listed on the job description

Preferred Qualifications

• High school diploma, GED or equivalent for positions utilizing i-STAT testing
• Healthcare, patient care, electronic medical records, or medical terminology experience
• Phlebotomy experience – only for sites where laboratory duties are performed

Licenses/Certifications

• Must meet at least ONE of the requirements below:
• Current BLS certification from the American Heart Association
• Current BLS certification from the American Red Cross
• Allina in-house BLS training (within 30 days of hire)

Physical Demands

• Medium Work*:
• Lifting weight up to 32 lbs. occasionally (*Allina Safe Patient Moving Policy), up to 25 lbs. frequently
• 1.0 FTE (80-hours per two-week pay period)
• 8-hour day shift
• No weekends
• Benefits eligible

Pay Range

Pay Range: $18.49 to $25.19 per hour

The pay described reflects the base hiring pay range. Your starting rate would depend on a variety of factors including, but not limited to, your experience, education, and the union agreement (if applicable). Shift, weekend and/or other differentials may be available to increase your pay rate for certain shifts or work.

Allina Health is committed to adhering with all applicable local, state and federal minimum wage requirements.

Benefit Summary

Allina Health believes the best way to provide safe and compassionate care for our patients is by nurturing the passion of those who care for them. That's why we devote extraordinary resources to help you grow and thrive — not only as a professional but also as a whole person.

Allina Health is all in on your well-being. Because well-being means something different to everyone, our award-winning program provides you with the resources you need to help you navigate your personal journey. This includes well-being dollars, dedicated well-being navigators, and many programs, activities, articles, videos, personal coaching and tools to support you on your journey.

We are focused on creating an inclusive workplace so everyone can see themselves as part of our care team. Our care teams are as diverse as the communities we serve and proud to be contributing to the mission of a leading health care organization. Our pioneering approach to well-being helps every member of our care team feel a deep sense of connection and joy in their work.

Benefits Include

• Medical/Dental
• PTO/Time Away
• Retirement Savings Plans
• Life Insurance
• Short-term/Long-term Disability
• Voluntary Benefits (vision, legal, critical illness)
• Tuition Reimbursement or Continuing Medical Education as applicable
• Student Loan Support Benefits to navigate the Federal Public Service Loan Forgiveness Program
• Allina Health is a 501(c)(3) eligible employer
• Benefit eligibility/offerings are determined by FTE and if you are represented by a union.