Clinical Systems Training Coordinator

UMRF Ventures Website; Memphis (TN); On-site; USD 2,066,000 - 3,031,000; Part time

Job summary

UMRF Ventures seeks a part-time Clinical Systems Training Coordinator to support Methodist Le Bonheur Healthcare IT by coordinating, implementing, and improving training and readiness activities. You will promote consistency, efficiency, and user preparedness across training initiatives.

Responsibilities include logistics coordination, document management, and high-quality user support, with emphasis on continuous improvement and readiness tracking.

Qualifications

• Currently enrolled college student.
• Customer service experience preferred.
• Healthcare related experience preferred.

Responsibilities

• Coordinate training logistics and provide administrative support for training rollout.
• Communicate effectively with clients, coworkers, and leadership to share information.
• Maintain documentation of training processes, workflows, and materials.
• Deliver high-quality customer service to end users during interactions.
• Identify gaps in training processes and recommend improvements.
• Track training registration and completion status for compliance and readiness.
• Provide hands-on assistance and resolve issues during training readiness activities.

Skills

verbal communication

written communication

analytical skills

problem solving

attention to detail

typing skills

Education

Currently enrolled college student

Job description

UMRF Ventures provides students with meaningful professional experience through hands-on work, leadership development, and career preparation. Our student employees balance academic success with high-quality, professional work.

Job Title: Clinical Systems Training Coordinator

Department/Group: MLH

Reports to: Project Manager MLH

Classification: Part-time (hourly) non-exempt

Role and Responsibilities

The Clinical Systems Training Coordinator will support Methodist Le Bonheur Healthcare IT, by coordinating, implementing, and improving training and readiness activities to promote consistency, efficiency, and user preparedness.

Key Responsibilities:

• Coordinates training logistics and provides administrative support to ensure the effective rollout of training and readiness activities.

• Communicate effectively with clients, coworkers, and leadership to ensure clear and efficient information exchange.

• Maintain accurate documentation of training processes, procedures, workflows, and supporting materials to ensure consistency and readiness.

• Deliver high-quality customer service to end users during communication exchanges.

• Identify gaps in training processes and recommend improvements to strengthen effectiveness, consistency, and operational readiness.

• Track training registration and completion status to support compliance and readiness efforts.

• Support training readiness efforts by providing hands-on assistance and resolving issues as they arise.

Key Accountabilities

• Collaborate with team members and stakeholders to resolve issues, address barriers, and support smooth training and readiness operations.

• Track and maintain key performance indicators related to training progress, completion, and service quality to support continuous improvement.

• Adhere to UMRF Ventures and MLH policies, procedures, and established standards while supporting training coordination and readiness activities.

Competencies

• Exceptional verbal and written communication abilities

• Strong analytical and problem-solving skills

• Attention to detail

• Proficient typing skills

Qualifications and Education Requirements

• Currently enrolled college student

• Customer service experience preferred

• Healthcare related experience preferred