Clinical Systems Engineer IV -

Kaiser Permanente; Downey (CA); On-site; USD 110,000 - 150,000; Full time

Job summary

Kaiser Permanente in Downey, CA seeks a pharmacy technology & operations leader to oversee testing, integration, and deployment readiness across clinical systems and supply chains. You will collaborate with pharmacy operations, IT, and vendors to ensure reliable technology and regulatory compliance while guiding risk mitigation and project delivery.

You will assess new tools, manage cross-functional initiatives, and contribute to strategy, budgeting, and program management in a fast-paced

Qualifications

• Minimum one year of leadership experience (with or without direct reports).
• Minimum of two years in project management.
• Bachelor's degree in engineering (Biomedical, Clinical, Mechanical, Electrical), engineering technology, or related field OR six years of related engineering experience.

Responsibilities

• Promotes learning by sharing information and building cross-functional relationships with stakeholders.
• Completes assignments autonomously and supports business projects with expert solutions.
• Provides regulatory and compliance oversight across government regulations, standards, and hazard alerts.
• Supports clinical systems through testing, configuration, and environment requirements for deployment.
• Provides technical expertise for clinical systems and coordinates incident investigations when needed.
• Executes healthcare technology assessments, site planning, and cost-benefit analyses for multiple care settings.
• Keeps abreast of new healthcare technologies and disseminates insights across the enterprise.
• Develops and manages technology plans with milestones, dependencies, and resource forecasting.

Skills

Ambiguity/Uncertainty Management

Attention to Detail

Communication

Critical Thinking

Decision Making

Problem Solving

Teamwork

Learning Agility

Organizational Savvy

Cross-Group Collaboration

Influencing Others

Integrity

Drives Results

Facilitation Skills

Diversity, Equity, and Inclusion

Education

Bachelor's degree in Biomedical Engineering or related field

Job description

Job Summary:

Pharmacy support services provide operational and strategic oversight of technology, automation, and supply-chain functions to standardize processes and align technology and operational initiatives.

The role develops and executes end-to-end testing, systems integration, deployment-readiness, and risk-mitigation solutions to support reliable operations.

The position works closely with pharmacy operations, program leadership, IT, supply chain, and vendors to achieve a highly reliable operating environment.

Executes healthcare technology strategy and planning for inpatient/outpatient healthcare delivery through moderately complex assessments, needs, and site planning, as well as implementing systems and through investment analyses. Serves as a trusted advisor for clinical systems deployment and collaborates on incident investigations as needed. Provides healthcare technology expertise for testing clinical systems and equipment, resolving moderately complex issues, and documenting overall process. Facilities planning for healthcare technology research and assesses new healthcare-related technologies across multiple care delivery settings. Provides oversight for compliance/regulatory requirements through coordinating relevant processes and reviewing FDA and non-regulatory hazard alerts in a healthcare delivery setting. Develops, analyzes, and manages multiple technology plans through a variety of program management methodologies.

Essential Responsibilities

• Promotes learning in others by proactively providing and/or developing information, resources, advice, and expertise with coworkers and members; builds relationships with cross-functional/external stakeholders and customers. Listens to, seeks, and addresses performance feedback; proactively provides actionable feedback to others and to managers. Pursues self-development; creates and executes plans to capitalize on strengths and develop weaknesses; leads by influencing others through technical explanations and examples and provides options and recommendations. Adopts new responsibilities; adapts to and learns from change, challenges, and feedback; demonstrates flexibility in approaches to work; champions change and helps others adapt to new tasks and processes. Facilitates team collaboration to support a business outcome.
• Completes work assignments autonomously and supports business-specific projects by applying expertise in subject area and business knowledge to generate creative solutions; encourages team members to adapt to and follow all procedures and policies. Collaborates cross-functionally and/or externally to achieve effective business decisions; provides recommendations and solves complex problems; escalates high-priority issues or risks, as appropriate; monitors progress and results. Supports the development of work plans to meet business priorities and deadlines; identifies resources to accomplish priorities and deadlines. Identifies, speaks up, and capitalizes on improvement opportunities across teams; uses influence to guide others and engages stakeholders to achieve appropriate solutions.
• Supports clinical systems by: serving as a trusted consultant to user groups and strategic partners to develop equipment configurations, review facility construction plans, and equipment lists, and provide technical and environment requirements for deployment for moderately complex projects for a market; and collaborating with others on incident investigations and equipment performance analysis on moderately complex problems to determine root causes of issues and develop solutions.
• Provides oversight for compliance by: coordinating with stakeholders to ensure technical systems and processes are used and maintained in a manner that ensures compliance with all relevant government regulations, accreditation, and industry standards; and reviewing FDA and nonregulatory Hazard Alerts to determine the appropriate level of response in collaboration with the National Product Recall Management team.
• Provides technical expertise for clinical systems by: independently performing moderately technical testing on various clinical systems and associated equipment and technology; identifying, monitoring, and resolving moderately complex issues related to clinical systems and healthcare technologies that present a risk to the enterprise; recording and maintaining documentation for design specifications, testing, and validating of new and innovative technology to be incorporated into multiple markets in alignment with standards and requirements; independently providing technical expertise and consult for operational impacts of existing and new systems and technologies and prioritizing assigned projects within established timeframes; and driving cyber security trends in healthcare and ensure implementation in accordance with industry and company standards for healthcare technology.
• Executes strategies for clinical systems by: performing moderately complex healthcare technology assessments, needs analysis, and site planning to identify appropriate and relevant healthcare technologies that can be effectively implemented; independently assessing and implementing moderately complex systems that support networking, integration, and interoperability of healthcare technologies within multiple care delivery settings; applying broad strategies when conducting cost-benefit analysis and providing recommendations; and consulting with leaders to gain buy-in and alignment in support of the development and production of healthcare technology strategic plans and forecasts, procurement programs, and service contracts for multiple care delivery settings.
• Facilitates innovative planning related to healthcare technologies by: researching and assessing new health care related technologies, strategies, and concepts and disseminating this information as appropriate across the enterprise; and conducting research to stay abreast of cutting-edge technology and products (e.g., attending conferences or tradeshows, vendor product events).
• Develops, analyzes, and manages technology plans by: ensuring strategy and scope identification, managing schedules, evaluating inter-dependencies, and resource forecasting for multiple technology plans; and monitoring overall performance (e.g., on time, on budget, within scope, and with quality) against plan, ensuring measurement of business benefits and outcomes, and making adjustments as needed.

Knowledge, Skills and Abilities: (Core)

• Ambiguity/Uncertainty Management
• Attention to Detail
• Business Knowledge
• Communication
• Critical Thinking
• Cross-Group Collaboration
• Decision Making
• Dependability
• Diversity, Equity, and Inclusion Support
• Drives Results
• Facilitation Skills
• Health Care Industry
• Influencing Others
• Integrity
• Learning Agility
• Organizational Savvy
• Problem Solving
• Short- and Long-term Learning & Recall
• Teamwork
• Topic-Specific Communication

Knowledge, Skills and Abilities: (Functional)

• Business Acumen
• Compliance Management
• Computer Literacy
• Confidentiality
• Consulting
• Engineering
• IT Standards, Procedures & Policies
• Project Management
• Vendor Management

Minimum Qualifications

• Minimum one (1) year of experience in a leadership role with or without direct reports.
• Minimum of two (2) years of experience in project management.
• Bachelors degree in engineering (Biomedical, Clinical, Mechanical, Electrical), engineering technology, or related field AND minimum three (3) years of experience in engineering or a directly related field OR Minimum six (6) years of experience in engineering or a directly related field.

Preferred Qualifications

• One (1) year of experience managing operational or project budgets.
• Three (3) years of experience working in a large matrixed organization.
• Two (2) years of experience in health care.