Clinical Systems Analyst - FCS

McKesson; United States; Hybrid; USD 95,000 - 125,000; Full time

Job summary

McKesson is seeking a Clinical Systems Analyst for the Oncology & Specialty Technology team to support and optimize clinical platforms across oncology practices. You will serve as a subject matter expert for clinical applications, workflows, integrations, and modernization initiatives, collaborating with clinicians, leaders, vendors, and technical teams to improve patient care delivery.

The role focuses on Tier 2/3 support, requirements gathering, system optimization, and leading implementations

Qualifications

• 5+ years of experience supporting, implementing, optimizing, or administering healthcare applications.
• Experience gathering business requirements and documenting current- and future-state clinical workflows.
• Experience troubleshooting and resolving complex application and system issues.
• Demonstrated ability to lead moderately complex technology implementations or enhancement projects.
• Strong analytical, problem-solving, and stakeholder management skills.
• Excellent written and verbal communication skills.

Responsibilities

• Provide Tier 2 and Tier 3 support for clinical and operational healthcare applications.
• Analyze clinical workflows, gather business requirements, and translate needs into scalable technology solutions.
• Lead application implementation, upgrade, optimization, and enhancement initiatives.
• Collaborate with physicians, nurses, pharmacists, business leaders, and vendors to improve system performance and usability.
• Coordinate testing, validation, deployment, training, and go-live activities for new solutions.
• Monitor application health, data quality, and integration performance while troubleshooting complex issues.
• Drive continuous improvement, change management, and digital transformation efforts across healthcare operations.

Skills

Healthcare IT

EHR/EMR

Clinical workflows

Requirements gathering

System troubleshooting

Project leadership

Stakeholder management

Communication

Education

Bachelor's degree in Information Systems

Bachelor's degree in Healthcare Administration

Bachelor's degree in Computer Science

Bachelor's degree in Business

Tools

Orchard Harvest

Epic

iKnowMed (iKM)

Job description

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you.

About the Role

McKesson's Oncology & Specialty Technology team is seeking a Clinical Systems Analyst - FCS to support and optimize critical healthcare technology platforms used across oncology practices. This role serves as a subject matter expert for clinical applications, healthcare workflows, system integrations, and technology modernization initiatives. The position partners closely with clinicians, operational leaders, vendors, and technical teams to improve patient care delivery, operational efficiency, and user adoption through technology-enabled solutions.

What You'll Do

Provide Tier 2 and Tier 3 support for clinical and operational healthcare applications.

Analyze clinical workflows, gather business requirements, and translate needs into scalable technology solutions.

Lead application implementation, upgrade, optimization, and enhancement initiatives.

Collaborate with physicians, nurses, pharmacists, business leaders, and vendors to improve system performance and usability.

Coordinate testing, validation, deployment, training, and go-live activities for new solutions.

Monitor application health, data quality, and integration performance while troubleshooting complex issues.

Drive continuous improvement, change management, and digital transformation efforts across healthcare operations.

Basic Requirements

5+ years of experience supporting, implementing, optimizing, or administering healthcare applications.

Bachelor's degree in Information Systems, Healthcare Administration, Computer Science, Business, or equivalent combination of education and experience.

Experience supporting clinical applications, EHR/EMR platforms, laboratory systems, pharmacy systems, practice management systems, revenue cycle applications, or related healthcare technologies.

Experience gathering business requirements and documenting current- and future-state clinical workflows.

Experience troubleshooting and resolving complex application and system issues.

Demonstrated ability to lead moderately complex technology implementations or enhancement projects.

Strong analytical, problem-solving, and stakeholder management skills.

Excellent written and verbal communication skills.

Preferred Skills/Experience

Oncology healthcare experience.

Experience with Orchard Harvest, Epic, iKnowMed (iKM), or similar healthcare platforms.

Experience leading system optimization, modernization, migration, or integration initiatives.

Knowledge of ITIL, Lean, Six Sigma, or process improvement methodologies.

Experience supporting revenue cycle workflows (IDX) and healthcare operations.

Experience with change management, training, and user adoption programs.

Experience participating in digital transformation and healthcare technology strategy initiatives.

Travel / Work Environment / Physical Requirements

Position may require occasional travel for implementation, go-live, training, or stakeholder engagement activities.

Ability to work in a hybrid or remote environment while effectively supporting distributed clinical and operational teams.

Ability to remain stationary for extended periods while working on a computer and participating in virtual meetings.

Ability to communicate effectively with internal teams, vendors, clinicians, and business stakeholders.

P3 Career-Level Expectations

• Operates independently with limited supervision.
• Applies deep knowledge within assigned application domains and serves as a subject matter resource.
• Leads moderately complex initiatives and project workstreams.
• Influences decisions through expertise , analysis, and stakeholder relationships.
• Identifies and implements process and service improvements.
• Mentors junior analysts and support personnel through knowledge sharing and coaching.
• Contributes to departmental standards, governance, reusable documentation, and best practices.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offere