Clinical Systems Analyst

Axia Women's Health; Philadelphia (Philadelphia County); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Medical insurance options

Dental and vision plans

401(k) with company match

Generous PTO

Job summary

Axia Women’s Health is seeking a Clinical Systems Analyst to collaborate with IT and clinical staff to implement and maintain the eClinicalWorks EMR ecosystem. The role includes support, development, validation and maintenance of the EMR and related systems, with travel to care centers across the Mid-Atlantic and Midwest regions.

Responsibilities include configuring EMR systems, documenting guidelines, optimizing processes, and integrating ancillary devices.

Qualifications

• Bachelor’s degree in Information Systems or related field or equivalent experience.
• Experience with eClinicalWorks EMR and ambulatory settings.
• 3+ years supporting ambulatory EMR systems.
• 3+ years managing vendor relationships.
• Strong communication with providers and clinical leadership.

Responsibilities

• Participate in implementation, configuration and support of eClinicalWorks EMR and related systems.
• Document standards, procedures and guidelines for EMR configuration and use.
• Identify and implement optimization within eClinicalWorks EMR.
• Assist integration of ancillary systems and biomedical devices into EMR.
• Demonstrate excellent communication and relationship skills.
• Other duties as assigned.

Skills

Vendor management

Stakeholder communication

Customer service

Ambulatory EMR support

Education

Bachelor’s degree in Information Systems or related field

Equivalent experience

Tools

eClinicalWorks

Job description

Our Clinical Systems Analyst works in collaboration with Information Technology and clinical staff to implement and maintain the Electronic Health Record ecosystem, centered around eClinicalWorks. This position will perform support, analysis, development, validation and maintenance of the EMR and associated systems. In this position, you will interact with internal and external teams throughout multiple project phases and are charged with ensuring the services that he/she provides to the successful accomplishment or the primary mission of the company. The position supports the IT team to help meet business needs via project schedules, plans and timelines.

This position is full-time. Days and hours of work are Monday through Friday 8:30 am to 5 pm EST with occasional weekend and after hours needed. This position is expected to sporadically travel to our care centers located throughout the Mid-Atlantic and Midwest regions. Occasional domestic overnight travel may be required.

Responsibilities:

• Participate in the implementation, configuration and support of all facets of the eClinicalWorks EMR and associated systems such as practice management, online scheduling, patient messaging, patient digital intake and patient portal technologies.
• Document standards, procedures and guidelines for the configuration and use of the eClinicalWorks EMR and associated systems.
• Identify and implement optimization and process improvements within the eClinicalWorks EMR
• Assists in the integration of ancillary systems and biomedical devices into the eClinicalWorks EMR
• Demonstrate superb communication and human relationship skills
• Other duties as assigned

Required Education and Experience:

• Bachelor’s degree in Information Systems or related field and/or equivalent experience
• Experience working with eClinicalWorks
• 3+ years’ experience supporting and ambulatory EMR
• 3+ years’ experience managing vendor relationships
• Proven experience developing strong working relationships with internal stakeholders such as providers and clinical leadership
• Excellent customer service, verbal and written communication skills

Preferred Education and Experience:

• ITIL certification
• Project Management certification or training
• Experience supporting the OB/GYN specialty in an ambulatory setting
• Experience supporting Reproductive endocrinology and infertility services
• Familiarity with HL7 interfaces
• Familiarity with Clinical Application Security

Full-time Benefits Summary:

• Full-time benefit eligibility with benefits beginning the first of the month after starting and choice of multiple medical insurance plans to best meet your needs.
• Additional insurance options including dental, vision, supplemental life insurance, FSA, HSA, identity theft, long term care, pet insurance and more
• 401(k) with company match.
• Generous PTO offering with additional time off for volunteering
• Access to Axia providers at little to no cost through Axia’s medical insurance.
• Axia-paid life insurance, short-term and long-term disability
• Free counseling for colleagues and family members, including parents and parents-in-law.
• The estimated compensation range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

At Axia Women’s Health, we’re passionate about creating a community where our colleagues and patients feel empowered to be their full, authentic selves. We welcome all individuals – without regards to gender, race, ethnicity, ability, or sexual orientation – and proudly celebrate our individual experiences and differences.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Applicants must be currently authorized to work in the United States on a full-time basis.