Clinical Support Worker - Podiatry

HCRG Care Group; United States; Hybrid; USD 37,000 - 40,000; Full time

Benefits offered by this job

Group pension

Wellbeing support

Learning & development opportunities

Discounts via rewards hub

Salary paid with flexible access

Job summary

HCRG Care Group is seeking a proactive Care Navigator to support children, young people, and families on neurodevelopmental pathways. Based at hub locations with some regional travel and flexible remote work, you will guide families to appropriate services and collaborate with partner agencies.

The role emphasizes compassionate guidance, needs-led interventions, and strong communication with families and professionals. Driving licence and UK-based eligibility are required.

Qualifications

• Educated to at least level 4 qualification in relevant area (higher apprenticeship, level 4 award, level 4 NVQ, level 4 diploma).
• Experience working with children with autism and other social communication and mental health conditions.
• Experience of developing relationships with staff from other agencies/organisations.

Responsibilities

• Provide needs-led advice and signposting to families and young people.
• Support clinical decision making by gathering information from families and young people.
• Help families access and navigate the recommended support and services.
• Collaborate with partner agencies and parent carer organisations to coordinate services.
• Provide calls to families for needs-led support and information.

Skills

Interpersonal skills

Negotiation

Prioritisation

Concentration

Written and verbal communication

Organisational skills

Independent working

Education

Level 4 qualification

Tools

IT/report writing

Job description

Are you passionate about making a meaningful difference to the lives of children, young people, and their families? We're looking for a caring and proactive Care Navigator to join our Neurodevelopmental Pathway team, providing needs-led support and tailored interventions for families navigating autism and ADHD- with a particular focus on those with an ADHD diagnosis. Based at one of our hub locations across B&NES or Wiltshire (depending on your preferred base), this role offers a mix of hub-based work, visits across the region, and the flexibility for some remote working. You'll play a key part in helping families access the right support at the right time, guiding them through their journey with compassion, clarity, and confidence.,

• Supporting families and other professionals to understand how and when to refer into the service for medication to support ADHD/ sleep.
• Gathering information from families, children and young people to support the clinical team in clinical decision making.
• Ensuring that families, children and young people are able to access support and advice that has been recommended to meet their needs and to offer enhanced support to those families who have not yet accessed this support or advice.
• Supporting families, children and young people who contact the service, and work closely with partner agencies including parent carer organisations to ensure that the right services are involved to best support the identified needs at that time.

• Providing calls to families and young people to provide needs-led advice, support and signposting, working closely with partner agencies including parent carer organisations to ensure they can access the right needs-led support.

  Educated to at least level 4 qualification in relevant area (higher apprenticeship, level 4 award, level 4 NVQ, level 4 diploma)

• Good interpersonal skills - including observation, listening and empathy skills
• Negotiation and problem solving skills
• Excellent prioritisation skills
• Well-developed concentration skills
• Excellent communication skills; both written and verbal, with an ability to write information accurately and sensitively
• Good organisational skills and ability to work independently
• Prioritisation skills
• Experience working with children with autism and other social communication and social emotional and mental health conditions
• Experience of developing relationships with staff from other agencies/organisations
• Experience of using IT for a range of purposes e.g. report writing

Desirable

• Experience of working within mainstream and/or specialist education provision.
• Experience of delivering training
• Experience of contributing to neurodevelopmental diagnostic assessment for children and young people

Other Requirements

• Valid UK Driving License in order to carry out duties of the post

  We change lives by transforming health and care.

Benefits

• A salary of £27,674 - £30,557 FTE with access to our group pension
• Free tea, coffee and milk at your base location
• Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
• Access to your wages as you earn them to help cover life's emergencies and avoid overdraft fees or high interest rates
• Online and face to face help with your mental and physical wellbeing - from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
• Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our 'Outstanding' learning and development team, The Learning Enterprise
• An open, just culture where you're encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care - backed up by at least £100,000 of ringfenced innovation funding each year