Clinical Support Technician: Sterilization & Inventory

Haeger-Orthodontics; Wilderness Village (WA); On-site; USD 32,000 - 52,000; Full time

Job summary

Haeger Orthodontics in Maple Valley and Kent is seeking a Clinical Support Technician to join our growing team. You’ll maintain digital case workflows, organize records, and support the clinical staff to keep patient care at the forefront.

The role focuses on digital case management, sterilization, instrument prep, and inventory management within a fast-paced orthodontic clinic environment. A positive attitude and teamwork are essential for success.

Qualifications

• High school diploma or equivalent required.
• Dental or orthodontic experience preferred, but not required.
• Strong organizational skills and attention to detail.
• Ability to multitask in a fast-paced clinical environment.
• Comfortable learning new technology and digital workflows.
• Excellent communication and teamwork skills.

Responsibilities

• Upload and organize digital patient records, scans, and photographs.
• Complete DIBS case setup and ensure digital records are accurate and ready for review.
• Upload Invisalign scans and monitor lab submissions for accuracy and completion.
• Track pending laboratory cases and communicate with the clinical team regarding outstanding items.
• Maintain instrument sterilization throughout the day following OSHA and infection control standards.
• Prepare and organize clinical instruments and supplies between patients.
• Monitor inventory levels and restock treatment areas throughout the day.
• Clean, organize, and maintain orthodontic brackets, clinical supplies, and lab materials.
• Assist with laboratory tasks, including model pours and other basic lab procedures.
• Help obtain patient photographs during deband appointments as needed.
• Support the clinical team during busy times by assisting with non-chairside tasks that improve patient flow.
• Maintain a clean, organized, and professional clinical environment.
• Perform additional duties as assigned to support the success of the practice.

Skills

Organizational skills

Multitasking

Teamwork

Communication

Digital workflows

Learning new tech

Education

High school diploma or equivalent

Tools

DIBS case management

Invisalign scanning workflow

Job description

Haeger Orthodontics in Maple Valley and Kent is seeking a Clinical Support Technician to join our growing team. You’ll maintain digital case workflows, organize records, and support the clinical staff to keep patient care at the forefront.

The role focuses on digital case management, sterilization, instrument prep, and inventory management within a fast-paced orthodontic clinic environment. A positive attitude and teamwork are essential for success.