Clinical Support Technician

Donor Alliance; Denver (CO); On-site; USD 60,000 - 80,000; Full time

Job summary

Donor Alliance is seeking a Clinical Support Technician to join their team in Denver. This role involves facilitating organ donation cases, requiring strong communication skills and experience in critical care. The position offers a pathway for clinical growth and a robust benefits package, including medical and tuition assistance.

Benefits

Medical insurance

Vision insurance

401(k)

Student loan assistance

Tuition assistance

Qualifications

• Experience in an ICU or working with high acuity patients preferred.
• Ability to assess multiple factors in complex donation processes.
• Strong communication skills for collaboration with medical teams.

Responsibilities

• Work as part of clinical teams in facilitating organ donation cases.
• Communicate with hospital staff and document throughout donation cases.
• Self-schedule 12-hour on-call shifts, including weekends.

Skills

Critical Thinking

Education and Relationship Management

Critical Care

Job description

Join to apply for the Clinical Support Technician role at Donor Alliance

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Join to apply for the Clinical Support Technician role at Donor Alliance

We want you to help our team save more lives!

Named a Top Workplace for over 10+ years, Donor Alliance is driven by our core values, grounded in People First. Celebrating a commitment to the ideas, growth, and development of all team members in support of our mission to advance donation and transplantation efforts. With a team of bright minds united in saving and healing lives, we look forward to learning more about your unique skills and talents.

If you have experience in an ICU, or working with high acuity patients, consider becoming a Clinical Support Technician. Clinical Support Technicians (CST) work as part of our clinical teams in case start-up and in facilitating organ donation cases. The role relies heavily on communication with hospital staff and documentation throughout the donation case.

• In this role, you will work 14 nights (7p-7a) 12-hour, on-call shifts per month (monthly shifts are self-scheduled, weekend requirements included).
• 12 hours on-call can turn into longer shifts – Donor Alliance covers two states – Colorado and Wyoming. We service the third-largest geographical area of all Organ Procurement Organizations.
• Collaboration is essential in this role. Communication between multiple teams and hospital staff within tight timeframes is challenging and vital to making our mission happen. You will utilize a variety of systems and phone work to communicate among the teams.
• This role is designed for those who have worked within a smaller scope in critical care. Training and development is provided. This role provides a pathway for clinical growth within Donor Alliance.

Here at Donor Alliance, we’re committed to cultivating a workforce as dynamic and diverse as the community we serve. We understand that talent comes in many forms, and we look to hire individuals who bring a willingness to learn and a commitment to excellence. If this describes you, we encourage you to apply regardless of your qualifications.

Qualifications & Skills

• Critical Thinking – Donation processes are complex and require the ability to assess multiple factors in a challenge. Being solutions oriented and continuing to move the donation process forward is key.
• Education and Relationship Management – we work closely with medical teams to ensure procedures are executed smoothly and efficiently, often serving as a bridge between healthcare providers and our internal teams during intense moments.
• Critical Care – having exposure to an ICU setting is preferred.

Donor Alliance has designed a robust benefits package To learn more about these offerings, please visit https://www.donoralliance.org/who-we-are/careers/

• $32.55-$36.62/hour
• Non-exempt (eligible for overtime)
• Shift Differential: $3/hour, any hours worked between 7p-7a.

Equal Opportunity Employer

www.donoralliance.org

Donor Alliance is the federally-designated, Association of Organ Procurement Organizations (AOPO) and American Association of Tissue Banks (AATB) accredited, non-profit organ procurement organization serving Colorado and most of Wyoming. As a recognized leader in facilitating the donation and recovery of transplantable organs and tissues, Donor Alliance’s mission is to save lives through organ and tissue donation and transplantation. To achieve this mission, Donor Alliance employs effective family approach and recovery programs in more than 100 hospitals. Donor Alliance also inspires the public to register as organ and tissue donors through community partnerships, public outreach and education campaigns throughout its donation service area.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Hospitals and Health Care

Referrals increase your chances of interviewing at Donor Alliance by 2x

Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Student loan assistance

Tuition assistance

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