Clinical Support Technician

University of North Carolina at Chapel Hill; Chapel Hill (NC); On-site; USD 29,000 - 34,000; Full time

Job summary

The NC TraCS Institute seeks a Clinical Support Technician (CST) to support clinical research activities within the Clinical and Translational Research Center (CTRC). The CST provides clinical, administrative, and operational support for research participants in an ambulatory setting under supervision of licensed providers.

Responsibilities include vital signs, ECGs, specimen collection, scheduling, and coordination.

Qualifications

• Demonstrated possession of the competencies necessary to perform the work.
• Registration as a Nurse Aide by the NC Board of Nursing or certification through the American Association of Medical Assistants (AAMA) is required or preferred.

Responsibilities

• Provide clinical, administrative, and operational support for research participants in an ambulatory research setting.
• Deliver patient care services while ensuring adherence to research protocols and CTRC standards for safety and quality.
• Assist with front office operations, scheduling, and reception as needed.

Skills

Nurse Aide

Computer skills

Epic

Education

Nurse Aide certification

AAMA certification

Tools

Epic

Job description

Department:

TraCS Institute - 429801

Career Area :

Health Professional (Physician/Nurse/Other)

Posting Open Date:

08/14/2026

Application Deadline:

09/07/2026

Position Type:

Temporary Staff (SHRA)

Position Title :

Clinical Support Technician

Position Number:

20078107

Vacancy ID:

S027967

Full-time/Part-time:

Full-Time Temporary

Hours per week:

40

Work Schedule:

30 - 40 hours/week, Day Shift, Monday to Friday, Early clinic closure on Fridays, No weekends or holidays

Position Location:

North Carolina, US

Hiring Range:

$21.04 - $25.49 per hour

Proposed Start Date:

10/05/2026

Estimated Duration of Appointment:

6 months or longer

Be a Tar Heel!:

A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation's top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks that include numerous retail and restaurant discounts, savings on local child care centers and special rates for performing arts events.

Primary Purpose of Organizational Unit:

Our mission is to improve the health and well-being of North Carolinians and others whom we serve. We accomplish this by providing leadership and excellence in the interrelated areas of patient care, education and research.

Patient care: We promote health and provide superb clinical care while maintaining our strong tradition of reaching underserved populations and reducing health disparities across North Carolina and beyond.

Education: We prepare tomorrow`s healthcare professionals and biomedical researchers from all backgrounds by facilitating learning within innovative and integrated curricula and team-oriented interprofessional education to ensure a highly skilled workforce.

Research: We develop and support a rich array of outstanding health sciences research programs, centers and resources. We provide infrastructure and opportunities for collaboration among disciplines throughout and beyond our university to support outstanding research. We foster programs in the areas of basic, translational, mechanistic and population research.

Position Summary:

The NC TraCS Institute seeks a Clinical Support Technician (CST) to support clinical research activities within the Clinical and Translational Research Center (CTRC), the largest clinical research support unit serving the University of North Carolina at Chapel Hill. The CTRC provides outpatient research services for a diverse portfolio of clinical trials involving adult and pediatric participants, healthy volunteers, and investigators from the School of Medicine as well as other schools and disciplines across the University.

The primary purpose of this position is to provide clinical, administrative, and operational support for research participants and study teams in an ambulatory research setting. The CST delivers patient care services to research participants while ensuring adherence to research protocols, regulatory requirements, and CTRC standards for safety, quality, and participant-centered care.

Responsibilities include performing clinical procedures such as obtaining and documenting vital signs, height and weight measurements, point-of-care testing, electrocardiograms (ECGs), specimen collection, processing and handling, and assisting with participant care activities as directed by licensed providers and nursing staff. The CST also supports front office operations, including participant scheduling, reception, visitor assistance, telephone-management, and administrative coordination.

In addition, the CST maintains unit readiness through inventory management, supply ordering and restocking, equipment monitoring, workspace preparation and maintenance, and support for onboarding and orientation activities. The position plays a vital role in ensuring efficient study operations, high-quality research data collection, and an exceptional experience for research participants.

Minimum Education and Experience Requirements:

Demonstrated possession of the competencies necessary to perform the work. Some positions may require registration as a Nurse Aide by the North Carolina Board of Nursing or certification through the American Association of Medical Assistants (AAMA.

Management Preferences:

• Experience working with pediatric patients in a clinical setting, preferably with children from newborn through 6 years of age
• Related nursing assistant experience or experience working in a clinical research environment
• Ability to work professionally, effectively, and diplomatically with a variety of individuals
• Ability to successfully balance multiple competing priorities
• Strong computer skills with experience with Epic (electronic medical record)

Special Physical/Mental Requirements:

• Ability to sit and work at a computer for extended periods of time with or without reasonable accommodation.
• Ability to move up to 30 pounds and transport participants in a wheelchair with or without reasonable accommodation.
• Ability to travel throughout the UNC Medical Center, the Clinical and Translational Research Center, and other University locations with or without reasonable accommodation.

Campus Security Authority Responsibilities:

Not Applicable.

Special Instructions :

The individual assuming this position must possess current Nurse Aide certification and be in good standing through the NC Department of Health & Human Services Nurse's Aide Registry. Basic Life Support (BLS) certification required.