Clinical Support Tech I- Neurosurgical Intensive Care Unit

UNC Health Care; Chapel Hill (NC); On-site; USD 25,000 - 36,000; Full time

Job summary

UNC Medical Center in Chapel Hill, NC is seeking a Clinical Support Tech I (Nursing Assistant + clerical) for the Neurosurgical ICU. This state position involves a 36-hour workweek with rotating 12-hour shifts (7am-7:30pm and 7pm-7:30am), including weekends and holidays, and offers extensive benefits based on hours worked.

Responsibilities include supporting physicians, handling clerical tasks, assisting with patient care, and ensuring accurate documentation.

Qualifications

• Fluent in verbal and written English; capable of basic computer use.
• High school diploma or GED required; higher-level degree may satisfy this requirement.
• Nursing Assistant I certification required.

Responsibilities

• Assist physicians with routine exams and procedures; procure equipment and supplies.
• Review patient care documentation for significant changes and report to nurse/physician.
• Perform clerical tasks: organize workload, greet visitors, review/revise orders, transcribe orders, and maintain medical records; participate in audits and data entry.
• Provide clinical support: clean work area, maintain equipment, troubleshoot common software/hardware, change linens, restock supplies, transport patients and supplies, orient new staff.
• Provide direct personal care per plan (bathing, dressing, feeding, ambulation); record vitals, height, and weight; collect specimens and perform basic care.
• Reinforce patient teaching and distribute educational materials.

Skills

English fluency

Clerical tasks

Patient care assistance

Team collaboration

Education

Nursing Assistant I certification

High school diploma or GED

Job description

Description

Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina.

Clinical Support Tech I (Nursing Assistant + clerical) needed for Neurosurgical Intensive Care Unit. This unit cares for patients with ischemic and hemorrhagic strokes, brain tumors, epilepsy, spine injury, neuromuscular illness, neurodegenerative illness, neurotrauma, and central nervous system infections. We also have the honor of being a Joint Commission Certified Stroke Center. We thrive in a challenging work environment that promotes critical thinking and unlimited learning opportunities.

This is a 36 hours per week position; working 12-hour rotating shifts (7am-7:30m & 7pm-7:30am) with weekend and holiday rotation. This position qualifies for an extensive benefit package including PTO hours, which are accrued based on the number of worked hours.

Summary:
Responsible for assisting the professional caregiver in the delivery of patient care, transporting patient and/or equipment, setting up and maintaining patient rooms and performing a wide range of clerical, transcription, and maintenance of the patient care unit desk area functions.

1. Assists physicians and other health care providers with routine examinations and procedures, as well as procurement of equipment and supplies.
2. Critically reviews patient care documentation making note of any significant changes in the patient's condition and make an immediate report to a registered nurse or physician.
3. Provides a variety of clerical tasks to include but not limited to organizing and prioritizing workload, greeting and directing visitors, researching information as requested by nurses and physicians, reviewing orders for logic and clarity, revising orders as requested by the nurse, answering the telephone/ patient call lights, transcribing physician orders, and maintaining medical records. Performs routine quality assurance audits, safety checks, and inventory of supplies. Provides administrative and clerical support including PI audits and data entry.
4. Provides clinical support assistance to include, but not limited to, cleaning the work area, maintaining office equipment, troubleshooting common software and hardware problems, changing linens, checking supply inventory, re-stocking supplies, transporting patients/ supplies/ specimens, and assisting in the orientation of new employees and students.
5. Provides direct personal care to patients as outlined in plan of care activities such as bathing, dressing, feeding, assisting with ambulation. Measures and records vital signs, and patient height and weight. May be responsible for specimen collection, skin preps/scrubs, catheter care, capillary blood glucose checks, simple wound care, range of motion exercises, and/or postural drainage.
6. Reinforces routine teaching given to patients by the registered nurse or physician and document patient understanding of instructions. Distributes patient education materials at the request of patients and/or health care providers

Other Information

Other information:

Education Requirements:

• High school diploma or GED required; higher-level degree may satisfy this requirement.

Licensure/Certification Requirements:

• Listed as a Nursing Assistant I by the North Carolina Department of Health and Human Service
• Basic Life Support (BLS) certification

Professional Experience Requirements:

• Prior experience not required.

Knowledge/Skills/and Abilities Requirements:

• Must be fluent in verbal and written English language. Capability to develop computer skills if not competent.

Job Details

Legal Employer: STATE

Entity: UNC Medical Center

Organization Unit: Neurosurgical ICU

Work Type: Full Time

Standard Hours Per Week: 36.00

Salary Range:$18.48 - $25.89 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Onsite

Work Schedule: Rotating

Location of Job: US:NC:Chapel Hill

Exempt From Overtime: Exempt: No

This is a State position employed by UNC Health Care System with UNC Health benefits. If, however, you are presently an employee of another North Carolina agency and currently participate in TSERS or the ORP, you will be eligible to continue participating in those plans at UNC Health.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.