Clinical Support Tech I - Medical Intensive Care Unit

UNC Health; Chapel Hill (NC); On-site; USD 25,000 - 35,000; Full time

Job summary

UNC Health in Chapel Hill is seeking a Clinical Support Technician I to assist care teams in the MICU. The role blends nursing assistant tasks with health unit coordination, supporting patient care, equipment transport, and unit clerical duties.

The MICU is a 36-hour workweek unit with rotating 12-hour shifts, including weekends/holidays. Requires completion of high school, NC Nursing Assistant I licensure, and BLS. Onsite work with comprehensive benefits and orientation program.

Qualifications

• High School Diploma or GED completed.
• Listed as a Nursing Assistant I by the North Carolina Department of Health and Human Service.
• Basic Life Support (BLS) certification.
• Fluent in English (verbal and written).
• Ability to develop computer skills if not competent.

Responsibilities

• Assists physicians and other health care providers with routine examinations and procedures, as well as procurement of equipment and supplies.
• Critically reviews patient care documentation noting significant changes and reports to RN or physician.
• Performs clerical tasks: organize workloads, greet visitors, research information for nurses/physicians, review and revise orders, answer calls and transcribe orders, maintain medical records; conduct QA audits and inventory.
• Provides clinical support: cleaning work area, maintaining equipment, troubleshooting software/hardware, changing linens, checking inventory, transporting patients/supplies/specimens, orienting new staff.
• Provides direct personal care per plan of care: bathing, dressing, feeding, ambulation; record vitals, height/weight; may collect specimens, perform skin prep, catheter care, glucose checks, wound care, ROM.
• Reinforces patient teaching and distributes education materials per request.

Skills

Fluent English

Clerical skills

Computer skills

Education

High School Diploma or GED

Job description

Description

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.

Summary

Responsible for assisting the professional caregiver in the delivery of patient care, transporting patient and/or equipment, setting up and maintaining patient rooms and performing a wide range of clerical, transcription, and maintenance of the patient care unit desk area functions.

The Medical Intensive Care Unit (MICU) is looking for aClinical Support Technicianto join their team. The Clinical Support Tech I is a dual role of theNursing Assistant I and Health Unit Coordinator (Clerical).

This is a 30-bed critical care unit that offers are for critically ill patients having a wide range of medical and pulmonary diagnoses. The MICU has a rapidly growing oncology patient population which offers staff the additional experience of developing oncology critical-care subspecialty skills. The MICU has a strong sense of teamwork with a focus on continuously teaching and learning.

*This position qualifies for our Nursing Support Incentive Program. The Nursing Support Incentive Program includes $5,000 paid over a three (3) year commitment. Learn more about the program here: https://jobs.unchealthcare.org/pages/unc-hospitals-unc-rex-nursing-support-incentive-program

This is a 36 hours per week position; working 12 hour rotating shifts (7am-7:30pm and 7pm-7:30am) with weekend and holiday rotation. This position qualifies for an extensive benefit package including PTO hours, which are accrued based on the number of worked hours. This position requires the ability to attend the required weeklong hospital orientation offered every two weeks.nities we serve.

Responsibilities

• 1. Assists physicians and other health care providers with routine examinations and procedures, as well as procurement of equipment and supplies.
• 2. Critically reviews patient care documentation making note of any significant changes in the patient's condition and make an immediate report to a registered nurse or physician.
• 3. Provides a variety of clerical tasks to include but not limited to organizing and prioritizing workload, greeting and directing visitors, researching information as requested by nurses and physicians, reviewing orders for logic and clarity, revising orders as requested by the nurse, answering the telephone/ patient call lights, transcribing physician orders, and maintaining medical records. Performs routine quality assurance audits, safety checks, and inventory of supplies. Provides administrative and clerical support including PI audits and data entry.
• 4. Provides clinical support assistance to include, but not limited to, cleaning the work area, maintaining office equipment, troubleshooting common software and hardware problems, changing linens, checking supply inventory, re-stocking supplies, transporting patients/ supplies/ specimens, and assisting in the orientation of new employees and students.
• 5. Provides direct personal care to patients as outlined in plan of care activities such as bathing, dressing, feeding, assisting with ambulation. Measures and records vital signs, and patient height and weight. May be responsible for specimen collection, skin preps/scrubs, catheter care, capillary blood glucose checks, simple wound care, range of motion exercises, and/or postural drainage.
• 6. Reinforces routine teaching given to patients by the registered nurse or physician and document patient understanding of instructions. Distributes patient education materials at the request of patients and/or health care providers

Other Information

Education Requirements

• High School Diploma or General Education Development (GED)

Licensure/Certification Requirements

• Listed as a Nursing Assistant I by the North Carolina Department of Health and Human Service
• Basic Life Support (BLS) certification

Professional Experience Requirements

• Prior experience not required.

Knowledge/Skills/and Abilities Requirements

• Must be fluent in verbal and written English language. Capability to develop computer skills if not competent.

Job Details

Legal Employer: STATE

Entity: UNC Medical Center

Organization Unit: Medical ICU

Work Type: Full Time

Standard Hours Per Week: 36.00

Salary Range:$17.94 - $25.25 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Onsite

Work Schedule: Rotating

Location of Job: US:NC:Chapel Hill

Exempt From Overtime: Exempt: No

This is a State position employed by UNC Health Care System with UNC Health benefits. If, however, you are presently an employee of another North Carolina agency and currently participate in TSERS or the ORP, you will be eligible to continue participating in those plans at UNC Health.

Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email [e-mail] if you need a reasonable accommodation to search and/or to apply for a career opportunity.