Clinical Support Staff Coordinator - Seymour

Indiana Health Centers, Inc.; Seymour (IN); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

No nights/weekends

PTO & Holidays

Day 1 benefits

403(b) match at 1 year

Life/Disability & HSA

Flexible leave

Wellness program

EAP 24/7 therapy

Job summary

Indiana Health Centers, Inc. in Seymour is seeking a Clinical Support Staff Coordinator to ensure efficient day-to-day operations across the clinic, supporting clinicians and providers.

The role includes preparing medical histories, taking vitals, assisting exam rooms, coordinating referrals, and training staff. We offer Monday–Friday hours, no nights or weekends, competitive benefits, and opportunities to contribute to community health programs.

Job description

Description

Indiana Health Centers, Inc. (IHC) is a mission-driven organization providing high-quality, affordable healthcare to underserved and uninsured populations since 1977. At IHC, a Federally Qualified Health Center, we specialize in integrated care which means having access to essential services to meet the needs of patients we serve in the community. With ten healthcare centers, eight Women, Infants, and Children (WIC) nutrition program locations, a Mobile Health Unit, and in-house Pharmacy services (select locations), we offer primary medical, dental, and behavioral healthcare services to community-based patient populations throughout Indiana that are diverse in age, educational background, and income level.

IHC Jackson County in Seymour, IN is now recruiting for a Clinical Support Staff Coordinator. The Clinical Support Staff Coordinator works with the clinical staff and providers to ensure the day‑to‑day operation of the clinic is efficient and productive.

Clinic Hours of Operation

Monday - 7:30 a.m. - 6:00 p.m.

Tuesday - 7:30 a.m. - 6:00 p.m.

Wednesday - 7:30 a.m. - 6:00 p.m.

Thursday - 7:30 a.m. - 6:00 p.m.

Friday - 7:30 a.m. - 4:00 p.m.

Benefits

• No nights or weekends
• Generous Paid Time Off and Floating Holidays
• Day 1 Insurance benefits eligibility
• 403(b) Retirement Plan matching at one year of employment
• Employer-paid Group Life, Short-term disability, and Long-term disability coverages and HSA employer contributions
• Flexible Leave of Absence programs
• Personify Health Wellness program with paid incentives for participation
• Employee Assistance Programs with 24/7 access to therapy consultation services

Responsibilities

Prepares medical and immunization histories.

• Takes and records vital signs and other physical data.
• Prepares patients for examination by the physician.
• Assists physician in examining room.
• Makes referrals as appropriate and necessary.
• Serves as site’s VFC Coordinator.
• Trains new clinical staff; serves as clinical preceptor.
• Prepares in-kind reports.
• Completes and submits clinical PDSAs.
• Orders clinical supplies.
• Acts as liaison between clinical support staff and Practice Manager.
• Attends management meetings and communicates relevant information to clinical support staff.

Required skills

• Apply originality, initiative, and ingenuity to day‑to‑day and near‑term operations.
• Develop team goals, objectives, and action plans.
• Demonstrate analytical problem solving and decision‑making skills.
• Demonstrate effective verbal and written communication and strong interpersonal skills.
• Effectively with diverse individuals.
• Resolve conflicts; negotiate to achieve desired outcomes.
• Cooperate with a multi‑disciplinary management team.
• Establish and maintain team‑based working relationships with providers, employees, and clients.
• Perform basic procedures such as obtaining vital signs, phlebotomy, and basic labs.
• Demonstrate skill in the use of standard medical examination instruments and equipment.
• Prepare and maintain accurate medical records.
• Develop and implement clinical workflow procedures according to general instructions and protocols.
• Participate as a member of the Local Management Team (LMT), if needed.
• Demonstrate effective teaching, coaching, mentoring skills. Should be expected to attend the preceptor class and act as the preceptor for the clinical staff.
• Develop high performing work teams and maintain a team approach to problem solving.
• Develop and manage clinical processes effectively and efficiently.
• Analyze workflow and implement process improvements where necessary.
• Design, initiate, and/or participate in process improvement projects.
• Document standard process and problem‑solving methods/techniques.
• Proficient in computer skills, including typing and use of Microsoft Word, Excel, Outlook, Access, eCW, etc.

Requirements

• Graduation from an accredited MA or LPN program.
• Medical Assistant certification or LPN license.
• Spanish communication skills are a plus.

Equal Opportunity Employment Statement

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.