Clinical Support Specialist - LPN - Full-Time

Affinity Hospice; Lawrenceville (GA); On-site; USD 45,000 - 55,000; Full time

Job summary

A leading hospice organization is seeking a Clinical Support Specialist (LPN) to provide administrative support to the clinical team. The role includes managing clinical records, ensuring compliance, and coordinating with various teams to meet patient needs. Full-time position with competitive benefits.

Benefits

Competitive wages

Paid Time Off (PTO)

Gas Card Program

Benefit Package (Medical, Dental, Vision)

401K

Employee Assistance Program

Tuition Reimbursement

Qualifications

• One year experience in clinical records management, preferably in hospice care operations.
• Knowledge of information systems required.

Responsibilities

• Manage daily clinical records functions and ensure compliance with regulations.
• Maintain confidentiality of patient and organization information.
• Support scheduling activities and coordinate with teams.

Skills

Clinical Records Management

Communication

Organization

Education

Diploma/Degree in Nursing

Job description

Clinical Support Specialist - LPN - Full-Time

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About Us: Affinity Hospice is one of the fastest growing, privately held hospice organizations in the country. We are passionate about giving exceptional care to our hospice patients and their families. We believe the care we provide truly matters and we would love to have you join our nationally recognized team!

Job Description:

About Us: Affinity Hospice is one of the fastest growing, privately held hospice organizations in the country. We are passionate about giving exceptional care to our hospice patients and their families. We believe the care we provide truly matters and we would love to have you join our nationally recognized team!

What We Offer:

• Competitive wages
• Paid Time Off (PTO), Sick Time, and Holiday Pay
• Gas Card Program and Car Maintenance Stipend
• Benefit Package (Medical, Dental, Vision and more) for full-time employees
• 401K
• Employee Assistance Program
• Tuition Reimbursement for eligible employees

Position Summary: Responsible for providing direct and comprehensive administrative support to the hospice IDG clinical team, which encompasses medical records, scheduling, QA activities, and IDG documentation support.

Hours / Schedule: Full Time; (40) hours / week.

Minimum Qualifications:

• Education: Diploma/Degree in nursing with a Licensed Practical Nurse (LPN) or related field from an accredited college or university or the international equivalent is preferred.
• Experience: One (1) year experience in clinical records management, preferably in hospice care operations. Knowledge of information systems required.
• Certification/Licensure: LPN is preferred. Accredited Records Technician Certification is also preferred.

Key Responsibilities:

• Manage all daily clinical records functions including establishing and implementing clinical records policies.
• Ensure clinical record systems are maintained in compliance with state, federal, and ACHC regulations.
• Maintain comprehensive knowledge of documentation regulations and serve as a resource for organization personnel.
• Protect all clinical records through control procedures for open and closed records.
• Maintain confidentiality of patient and organization information.
• Forward copies of clinical records to authorized users according to policy.
• Complete administrative record audits after patient discharge and forward to Clinical Manager.
• Monitor aged unsigned physician orders and follow up with physicians.
• Supervise the use of the clinical records information system and stay updated on system upgrades.
• Recruit, select, orient, and manage the clinical records team.
• Support scheduling activities and coordinate with clinical, administrative, and leadership teams to meet patient and family needs.
• Perform other duties as assigned to support department goals.
• Demonstrate collaboration with IDG members and knowledge of hospice operations standards.
• Maintain good communication and public relations skills.
• Show autonomy, organization, assertiveness, flexibility, and cooperation.
• Knowledge of information systems required.

Affinity Hospice is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.