Clinical Support Liaison

Insight Health Systems; Chicago (IL); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading healthcare provider is seeking a Clinical Support Liaison for the IM2 program at Insight Hospital and Medical Center in Chicago. This entry-level position involves marketing the program, collaborating with teams, and assisting in patient education. Candidates must obtain a pharmacy technician license within one month of hire and possess effective communication skills.

Qualifications

• High School diploma or GED required.
• Pharmacy Technician license within 1 month of hire.
• Effective communication skills and healthcare teamwork aptitude.

Responsibilities

• Assist with patient, physician, and nurse education.
• Retrieve drug information accurately and timely.
• Manage time, tasks, and resources effectively.

Skills

Effective communication skills

Healthcare teamwork aptitude

Education

High School diploma or GED

Pharmacy Technician license

Job description

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Job Description – Clinical Support Liaison - Pharmacy Department

Position Title: Clinical Support Liaison for the IM2 program.

Location: Insight Hospital and Medical Center, Chicago, Illinois

Position Summary

Clinical Support Liaisons assist in the activities of the IM2 program under the supervision of a licensed pharmacist. Candidates are recommended to obtain pharmacy technician licensure within 1 month of hire. Duties include:

• Marketing the IM2 program to providers, including presentations and sharing information about the CDTM agreement.
• Collaborating with the marketing team on promotional materials and outreach.
• Calling patients for telehealth enrollment and updating program trackers.
• Performing additional projects as assigned.

When licensed, technicians may also be trained in pharmacy operations following standard procedures.

Responsibilities

• Assist with patient, physician, and nurse education.
• Retrieve drug information accurately and timely.
• Obtain pharmacokinetic data to support medication regimens.
• Assist with newsletters, notices, and departmental policies.
• Manage time, tasks, and resources effectively.
• Maintain professional conduct and customer focus.

Contacts

Interact with healthcare professionals, staff, patients, and visitors.

Physical Demands

• Prolonged stationary or movement throughout the facility.
• Lift or transport medication and IV carts (up to 25 pounds).
• Use of communication devices and computers.
• Must be alert, healthy, and able to travel within the hospital.

Education/Experience

• High School diploma or GED.
• Pharmacy Technician license within 1 month of hire.
• Certification as per state law.
• Effective communication skills and healthcare teamwork aptitude.

Working Conditions

• Exposure to bloodborne pathogens, sick patients, and emergency situations.
• Irregular hours and work pressure possible.

Insight is an equal opportunity employer valuing diversity.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Healthcare Provider
• Industries: Hospitals and Healthcare