Clinical Support

TOC; Panama City (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Stable full-time

Career advancement paths

No check-in/check-out duties

On-site onboarding/training

Job summary

Florida Orthopaedic Institute is seeking dependable, patient-focused Medical Assistants to support our providers in a fast-paced clinical setting. In this full-time role, you will prepare charts, escort patients, assist with procedures, and educate patients on post-visit instructions.

You will travel to nearby offices as needed, maintain stocked exam rooms, verify vitals, and ensure HIPAA-compliant handling of PHI.

Qualifications

• High School Diploma or equivalent.
• Medical Assistant Diploma or Certification.
• BLS Certification within 90 days of hire.

Responsibilities

• Prepare exam rooms, escort patients, and assist procedures including injections.
• Educate patients on post-visit instructions and verify prescriptions in electronic systems.
• Review vitals and medical histories for accuracy from tablets used in intake.
• Maintain a clean, organized, and stocked clinical workspace at all times.
• Collaborate with the team to ensure smooth, high-quality patient flow in a busy clinic.

Skills

Patient care

Communication skills

Teamwork

Education

High School Diploma

Medical Assistant Diploma/Certification

Job description

Description

Position Summary:

To provide the best orthopedic care available by following best medical care practices and physician protocols, deliver a high volume of orthopedic care by optimizing the provider-patient contact time by ensuring all patients are adequately prepared prior to seeing the physician and to ensure that all patients thoroughly understand their condition, participate in their care, receive all appropriate information, scripts, patient education materials, etc., to adhere to their care plan per the provider’s instructions and protocols.

Qualifications:

• High School Diploma required.
• Medical Assistant Diploma, Registered Medical Assistant license, MA Certification or equivalent required.
• Must have current BLS Certification (or must complete certification within 30 days of employment).

Key Responsibilities:

• To provide excellent customer service to all patients, visitor and coworkers
• Prepare all patient charts in Athena for visit by ensuring that all pertinent records, test results, imaging and referral information is available.
• Retrieves patient’s digital images from Medview system on exam room monitors during clinic for physician review, per clinic protocol.
• Ensures that zones are adequately stocked for the clinic, including medical supplies, injectables and patient information brochures or handouts.
• Escorts the patients into the exam rooms and completes patient intake documentation per clinic protocol.
• Prepares patient for visit with provider by removing sutures, staples, dressings, etc, having patient change as necessary, positioning patient for exam or procedure and completing any necessary consents.
• Assists the physician during visit with injections or office procedures.
• Prepares prescriptions, excuse notes, referrals and patient education materials.
• Ensures that the patient understands the physician’s instructions for sample medications and follow-up care.
• Ensures all DCW25 work comp status forms are completed; a copy is provided to the patient and originals are returned to front desk staff for submission to WC department.
• Breakdown of patient charts with appropriate disposal of PHI, completion and scanning of patient forms, records, etc.
• Clean zone and exam rooms, ensuring red bags and sharps boxes are replaced if applicable.
• Re-stocks all exam rooms and MA station for the next day clinic
• Ensures the safety and security of all PHI in accordance with state and federal HIPPA regulations.
• All other duties as assigned.

About the Role:

Are you passionate about providing exceptional care in a fast-paced clinical setting? Florida Orthopaedic Institute is looking for dependable, patient-focused Medical Assistants to support our providers and enhance the patient experience. In this full-time role, you will play an essential part in delivering high-volume orthopedic care while ensuring every patient feels seen, heard, and cared for.

What You'll Do

• Support your assigned provider(s) by preparing exam rooms, escorting patients, and assisting with procedures including injections and dressing changes.
• Educate patients on post-visit instructions, ensure prescriptions are accurate, and verify information in our electronic systems.
• Review and verify patient vitals and medical histories for accuracy, ensuring all intake information received through tablets is complete and reliable.
• Ensure a clean, organized, and fully stocked clinical workspace at all times.
• Collaborate closely with your team to ensure smooth, high-quality patient flow in a busy clinical environment

What Makes You a Great Fit:

• You have reliable transportation and are comfortable traveling to nearby offices to accompany Provider in clinic or to provide clinic coverage.
• You excel in high-volume, high-stress environments (clinics may see 60–100+ patients/day depending on specialty and staffing).
• You value teamwork, adaptability, and accountability, and take pride in supporting your physician and patients.
• You understand that clinic success is built on collaboration, and you’re committed to showing up with professionalism and a can-do attitude every day.
• You’re organized, tech-savvy, and committed to ensuring data and documentation are accurate and timely.

What You Need:

• High School Diploma or equivalent (required)
• Medical Assistant Diploma or Certification (required)
• BLS Certification (required within 90 days of hire)
• Open to flexible work hours and travel
• Strong communication skills and a professional presence
• Experience in orthopaedics, trauma, or a high-volume practice
• Prior experience assisting with procedures such as injections or suture removal

What We Offer:

• A stable, full-time assignment with one of Florida’s top orthopedic practices.
• Opportunity to grow through clear career advancement paths.
• Focused clinical role meaning no check-in/check-out duties, occasional scheduling only.
• The first week of onboarding held at our North Tampa location followed by on-site training with your home clinic.

About Florida Orthopaedic Institute

As the largest orthopedic group in Florida, we are proud to provide subspecialty care that draws patients from across the country. From complex trauma to routine care, our physicians are nationally recognized, and it is the collaboration between our providers and staff that drives the exceptional care for which we are known. FOI is committed to professional growth, inclusion, and excellence in every area of patient care.

Orthopaedic Solutions Management is a Drug Free Workplace

We are committed to maintaining a safe, healthy, and productive work environment. As part of this commitment, we operate as a drug-free workplace. All candidates will be required to undergo pre-employment drug screening and/or be subject to random drug testing in accordance with applicable laws and company policy.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.