Clinical Support CASAC

MercyFirst; New York (NY); On-site; USD 62,000 - 65,000; Full time

Benefits offered by this job

Comprehensive health insurance

403B retirement benefits

Employer-paid life insurance

Generous paid time off

Free employee assistance program

Training for professional development

Employee wellness program

Employee recognition activities

Job summary

A community support organization in New York seeks a Clinical Support CASAC to provide assessments for substance abuse and recommend appropriate treatment while collaborating with various teams to support families. The ideal candidate will have a bachelor's degree and be a fully credentialed CASAC. This full-time position offers a competitive salary and benefits, including comprehensive health coverage and paid time off.

Qualifications

• Minimum of a related bachelor’s degree and fully credentialed CASAC required.
• Deep understanding of substance use and its relation to trauma and IPV.
• Familiarity with electronic documentation platforms.

Responsibilities

• Assess and recommend treatment modalities for families.
• Document efforts using electronic platforms and ensure follow-up.
• Work with the interdisciplinary team for client-centered support.

Skills

Substance use assessment

Trauma-related knowledge

Culturally informed approach

Documentation skills

Collaboration skills

Education

Related bachelor’s degree

Fully credentialed CASAC

Tools

Connections platform

Job description

Title: Clinical Support CASAC

Location: ACS Field Office/Queens, NY

Reports To: Site/Program Supervisor

Department: Clinical Support Services

Schedule: Full Time – Mon‑Fri, 9AM – 5PM

Hiring Bonus: $1,000

Agency Background

MercyFirst is a not‑for‑profit human and social service agency that has been serving children and families in need since 1894. Today it addresses the emotional and physical needs of children and families in Brooklyn, Queens and across Long Island through innovative treatments and life‑changing interventions. Each year, MercyFirst serves more than 3,000 children, teenagers and families who overcome enormous obstacles, re‑imagine their futures and develop their full potential.

Program Background

Mercy First partnered with ACS to establish a new Clinical Support Program to serve families experiencing challenges with unmet clinical needs in the borough of Queens. The Clinical Support program is an interdisciplinary team of licensed clinicians and support staff, all of whom support families navigating challenges in the areas of mental health, addiction, and IPV. The Clinical Support team works with CPS Teams and/or directly with impacted families to ensure optimal service delivery. The team assists with family engagement approaches, with assessing/screening for the most pressing needs, and with identifying and facilitating connections to relevant resources.

Position Summary

This position will provide needed specialized substance abuse knowledge including assessments and screening to determine if specialized treatment is needed, as well as recommend the most appropriate treatment such as inpatient or outpatient, to improve family outcomes. Collaborating with the Clinicians, the CASAC contributes to providing well‑rounded assistance for IPV when substance use disorders are a contributing factor.

Required Qualifications

• The CASAC (Credentialed Alcoholism and Substance Abuse Counselor) will report to the Supervisor and will hold a minimum of a related bachelor’s degree and be a fully credentialed CASAC.
• Has a deep understanding of and working knowledge of assessing substance use, its relation to trauma, environmental factors and IPV; the capacity to make informed recommendations, based on assessment and the available treatment modalities; and a strong working knowledge of substance use and its impact on individuals, families and communities, in a culturally informed approach with families from diverse backgrounds.
• Familiarity with navigating electronic platforms such as Connections for documentation reviews.
• The ability to process and document high volumes of assessments, evaluations and collaborate throughout the interdisciplinary team, as well as with ACS staff and families.
• Requires a robust background check, and a clean driving record is encouraged.

Responsibilities

• Assess and recommend treatment modalities for families that work with ACS staff.
• Document efforts on electronic platforms such as Connections and ensure follow‑up on community referrals.
• Work with the interdisciplinary team and ACS staff to ensure efficient workflows that will support families in a client‑centered and trauma‑informed manner. This might include meeting families in the community if needed and attending all meetings (in‑person and virtual) to facilitate positive outcomes.
• Report to one of the ACS field offices and be under the directive and supervision of the Site Supervisor.

Benefits/Perks

• Comprehensive health insurance package including medical, dental and vision plans for you and your family.
• 403B retirement benefits.
• Employer‑paid life insurance and long‑term disability insurance.
• Generous paid time off (vacation, personal, sick, 12 paid holidays).
• Free employee assistance program through National EAP.
• Insurance discounts for our staff and their families.
• Training to support professional and personal development.
• Employee wellness program.
• Employee recognition activities.

Salary Range

Annual: $62,000 – $65,000 (35 hours/week). Hiring bonus of $1,000 after 500 worked hours.

MercyFirst is an inclusive, anti‑racist, multicultural organization and an Equal Opportunity Employer that welcomes prospective employees from diverse backgrounds. We do not discriminate on the basis of actual or perceived race, color, national origin, citizenship status, religion, sex, sexual orientation, gender identity and/or expression, disability, age (18 and over), military status, marital status, partnership status, caregiver status, pregnancy, genetic information or any other status protected by federal, state, and/or city law.