Clinical Support Associate (Medical Assistant) - Community Clinic *Days - 40hrs/wk

University of Michigan Health-West; New York (NY); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player in healthcare is seeking a Clinical Support Associate to join their dynamic team. This role involves performing essential clerical and clinical duties to ensure high-quality healthcare services in a community clinic setting. The ideal candidate will have a strong background as a Certified Medical Assistant, with a focus on effective communication and attention to detail. You will engage with diverse patient populations, manage clinical tasks, and contribute to a collaborative healthcare environment. If you are passionate about making a difference in patient care, this opportunity is perfect for you.

Qualifications

• Minimum of one year of experience in a medical office setting preferred.
• Knowledge of OSHA and HIPAA standards is essential.

Responsibilities

• Perform clinical duties including obtaining patient history and vital signs.
• Schedule patients and verify insurance information.
• Maintain a clean and safe work environment.

Skills

Effective communication skills

Attention to detail

Time management

Organizational skills

Knowledge of ICD-9 coding

Ability to work independently

Experience with diverse populations

Education

Certified/Registered Medical Assistant

Completion of a Medical Assistant program

Current BLS certification

Tools

EPIC

Computers

Job description

Clinical Support Associate (Medical Assistant) - Community Clinic * Days - 40hrs/wk

Join to apply for the Clinical Support Associate (Medical Assistant) - Community Clinic * Days - 40hrs/wk role at University of Michigan Health-West

Job Summary

The clinical support associate is an allied health professional and a member of the healthcare team who performs clerical and clinical duties to deliver quality healthcare services in an ambulatory setting.

Requirements

• Age-specific knowledge and ability to meet the needs of diverse patient populations including infants, children, adolescents, adults, and geriatrics.
• Certified/Registered Medical Assistant with completion of a Medical Assistant program.
• Current BLS certification preferred.
• Experience working with diverse populations and in ambulatory settings.
• Ability to work independently and as part of a team, managing deadlines and interruptions effectively.
• Training or experience in ICD-9 coding and managed care insurance plans.
• Knowledge of universal precautions, MDCH, OSHA, and HIPAA standards.
• Attention to detail in medical records content and sequence.
• Effective communication skills, good time management, and organizational skills.
• Working knowledge of computers.
• Minimum of one year of experience in a medical office setting preferred.

Essential Functions & Responsibilities

• Clinical duties including reviewing and printing MICR reports, obtaining patient history, vital signs, and other diagnostic information, alerting physicians of deviations, assisting with exams, preparing and administering medications, collecting specimens, and documenting in EPIC.
• Scheduling patients, verifying insurance, providing instructions, and coordinating appointments and procedures.
• Greet and assist patients and visitors, answer phones, document messages, and respond to emergency calls.
• Participate in team meetings, complete compliance and training requirements, and adhere to policies and procedures.
• Assist with referrals, authorizations, and coordinate specialist appointments, ensuring proper documentation and communication with insurance and healthcare providers.
• Maintain a clean and safe work environment following OSHA and infection control policies.
• Maintain competency in medication administration, procedures, and equipment use.
• Communicate effectively and empathetically with patients and staff, maintaining confidentiality and professionalism.
• Perform other duties as assigned, including participation in committees and ongoing education.

Additional Information

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Healthcare Provider
• Industries: Hospitals and Healthcare