Clinical Support Associate Manager - Lead & Mentor CRAs

Novotech; Durham (NC); On-site; USD 85,000 - 125,000; Full time

Benefits offered by this job

Flexible working options

Paid parental leave

Flexible leave entitlements

Wellness programs

Ongoing development programs

Circle Back Initiative Employer

Job summary

Novotech in Durham, NC is seeking an Associate Manager/Manager/Senior Manager for Clinical Support to lead and supervise the clinical operations team. The role focuses on training, compliance with ICH GCP, and adherence to local regulations and client SOPs.

In addition to staff development and performance reviews, you will support resource planning, contribute to SOP enhancements, and help deliver high-quality clinical trials across locations.

Qualifications

• Graduate in a clinical or life sciences, business administration, management, or related field.
• At least 3-5 years' experience in clinical research, including experience as an Inhouse CRA/CTA/CRA or similar.
• Previous mentoring or staff supervision experience desirable.

Responsibilities

• Act as line manager for one or more assigned Inhouse CRAs; serve as a designated mentor to assigned clinical operations staff.
• Ensure induction process is completed as per company policy for all line reports on commencement of employment with the organisation.
• Ensure line reports are aware and understand company policies and procedures appropriate to their position.
• Meet regularly with line reports to review their workload, welfare, and developmental needs.
• Set and agree written goals and objectives, perform annual appraisal interviews and end of probation appraisals; submit promotion requests to management as appropriate.
• Assist management team in resource management and recruitment, participate in interviews for potential new hires.
• Participate in activities of the Clinical Services department, including presentation at clinical team meetings and attendance at company meetings and contributing to the development of clinical processes and SOPs.

Skills

Line management

Mentoring

Clinical research experience

Education

Bachelor's degree in clinical or life sciences, business administration, management, or related field

Job description

Novotech in Durham, NC is seeking an Associate Manager/Manager/Senior Manager for Clinical Support to lead and supervise the clinical operations team. The role focuses on training, compliance with ICH GCP, and adherence to local regulations and client SOPs.

In addition to staff development and performance reviews, you will support resource planning, contribute to SOP enhancements, and help deliver high-quality clinical trials across locations.