Clinical Support Associate

Valley Health; Winchester (VA); On-site; USD 26,000 - 33,000; Full time

Job summary

Valley Health in Winchester, VA seeks a Clinical Support Associate to assist the cardiovascular lab team and support patient care under the supervision of a registered nurse. You will manage supplies, aid patient movement, and facilitate communication among team members while maintaining a professional demeanor.

The role requires a High School Diploma or equivalent, BLS certification preferred, and strong customer service and problem-solving abilities to thrive in a fast-paced environment.

Qualifications

• High School Diploma or equivalent required.
• BLS Certification (Basic Life Support) preferred or required as noted.
• Positive customer service skills and ability to communicate with patients, families, and staff.

Responsibilities

• Facilitates delivery of patient care under RN supervision.
• Performs supply management and patient movement tasks.
• Handles customer service and administrative/clerical tasks.
• Supports teamwork and communication among caregivers in stressful conditions.

Skills

Keyboarding

Computer Skills

Medical Terminology

Customer Service

Critical Thinking

Communication

Education

High School Diploma or equivalent

Tools

Keyboarding/Computer Skills

Job description

As one of the nation’s Top 15 Health Systems, recognized by Premier and Modern Healthcare , Valley Health is a place where excellence, compassion, and purpose come together. This distinction reflects our commitment to exceptional patient care, clinical quality, and the caregivers who make it all possible.

Department

CARDIOVASCULAR LAB - 206172

Worker Sub Type

Regular

Work Shift

Pay Range

$18.59 - $24.16

Job Description

Clinical Support Associate facilitates the delivery of patient care by performing specific patient care tasks and supportive functions as delegated by the RN, such as supply management and patient movement and repositioning tasks. Other responsibilities include customer service, specific administrative/clerical tasks, support functions and facilitating communication among team members under the supervision of a registered nurse; requires a person with a positive attitude who is pleasant and cooperative; displays a professional demeanor with patients, families, physicians and fellow employees; works well under stressful conditions and remains pleasant and productive; works as a team member.

Education
High School Diploma or equivalent required

Certification & Licensures
BLS Certification (Basic Life Support) - American Heart ‘Healthcare Provider’ (HCP) - AHA approved required *
Registry of the VA Board of Nursing as a Certified Nurse Aide preferred

Qualifications

• Keyboarding and computer skills/knowledge required
• Medical Terminology preferred
• Positive customer service skills required
• Ability to use good judgment and critical thinking skills to prioritize multiple tasks and solve problems required
• Competent to successfully communicate with patients, families, and/or visitors required

FLSA Classification
Non-exempt

Physical Demands
17 A Medical Technician/Other Technicians/Assistants

Benefits

At Valley Health, we believe everyone is a caregiver, and our goal is to create an environment where our caregivers thrive physically, financially, and emotionally. In addition to a competitive salary, our most popular benefits for full-time employees include:

• A Zero-Deductible Health Plan
• Dental and vision insurance
• Generous Paid Time Off
• Tuition Assistance
• Retirement Savings Match
• A Robust Employee Assistance Program to help with many aspects of emotional wellbeing
• Membership to Healthy U: An Incentive-Based Wellness Program

Valley Health also offers a health savings account & flexible spending account for childcare, life insurance, short-term and long-term disability, and professional development. In addition, several perks come with working for the largest employer in the region, such as discounts to on-campus dining, and more.

To see the full scale of what we offer, visit valleyhealthbenefits.com.