Clinical Support Assistant

HCA Healthcare; Houston (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Tuition Discounts

401(k) Plan with match

Employee Stock Purchase Plan

Family benefits

Job summary

Galen College of Nursing in Houston seeks a Clinical Support Assistant to provide ongoing administrative support for clinical education in collaboration with campus leadership and faculty.

You will manage clinical documents, coordinate student and faculty assignments, and ensure deadlines and confidentiality. A bachelor's degree is preferred and at least two years of admin support experience, with strong communication and MS Office skills, is required.

Qualifications

• Bachelor's degree preferred with understanding of nursing education and clinical practice.
• At least two years of administrative support experience.
• Strong written and oral communication skills and customer service mindset.
• Proficiency with Microsoft Office (Excel, PowerPoint, Outlook, Word).

Responsibilities

• Provide ongoing administrative support to clinical education leaders and faculty.
• Serve as initial contact for students regarding clinical education inquiries.
• Ensure collection, maintenance, and organization of clinical documents per partner policies.
• Track student and faculty requirements and maintain confidentiality.
• Organize and distribute accurate student clinical rosters to partners.
• Meet clinical documentation deadlines and coordinate attendance and makeup opportunities.
• Assist with planning orientation and Vitals to Success activities.

Skills

Administrative support

Customer service

Written and oral communication

Education

Bachelor's degree preferred

Tools

Microsoft Office

Job description

At Galen College of Nursing, we educate and empower nurses to change lives. Since 1989, we’ve dedicated our work to delivering high-quality nursing education with a student-first mindset. As one of the largest private nursing colleges in the country, we combine the support of a close-knit learning environment with the strength of a nationally recognized institution, HCA Healthcare.

That same passion for excellence in the classroom extends to our offices. At Galen, you’ll find a culture deeply rooted in collaboration, innovation, and a shared commitment to improving the future of healthcare. Your work directly touches the next generation of nurses, and your contributions help our students pursue their dream of a compassionate career.

If you’re looking for a career where you can make a difference, grow professionally, and be part of a caring team, we’d love for you to apply for the Clinical Support Assistant position today!

Position Overview:

As a Clinical Support Assistant at Galen College of Nursing, you will provide ongoing administrative support of clinical education for students and clinical sites in collaboration with the clinical and academic leadership, as well as faculty to ensure quality and continuity in the achievement of program outcomes.

Key Responsibilities:

1. Provide ongoing administrative support to clinical leadership in relation to clinical affiliates and clinical needs.
2. Serve as the initial point of contact for students regarding clinical education inquiries, facilitating timely communication and resolution between students and campus clinical leadership.
3. Ensure the proper collection, maintenance, and organization of required clinical documents as required by clinical partners and organizational policies and guidelines.
4. Tracks and monitors clinical site-specific student and faculty requirements while maintaining student and faculty confidentiality.
5. Based on student registration rosters, organize and distribute accurate student clinical assignment rosters to clinical partners, identifying assigned students by facility, unit, and rotation dates, using placement applications or standardized spreadsheets in alignment with clinical partner expectations.
6. Adhere to and ensure clinical affiliate deadlines are met for required clinical documentation.
7. Monitor and track clinical attendance, and with oversight from clinical leadership, schedule students for appropriate clinical make-up opportunities. Once clinical make-up is completed, assist clinical faculty with appropriate documentation.
8. Assist with planning new student orientation and Vitals to Success to provide students with information regarding clinical requirements.
9. Maintain an electronic database for the coordination and assignment of faculty teaching assignments as it pertains to faculty teaching qualifications, consistent with curriculum and human resource requirements.
10. Monitor and track faculty attendance and support with meeting minutes at various meetings and educational offerings.
11. Escalate student to concerns to clinical leadership team as appropriate.
12. Other duties as assigned.

Position Requirements:

• Bachelor's degree (preferred) with knowledge that includes an understanding of the educational objectives and experience of student nurses, an understanding of the clinical practice of nursing, knowledge of the diverse organizational environments in which nursing practice, and knowledge of the types of clinical sites needed to meet course content and objectives.
• At least two (2) years of administrative support experience.
• Strong customer service skills.
• Excellent written and oral communication skills.
• Experience with Microsoft Office Products including Excel, PowerPoint, Outlook, and Word.

Benefits

At Galen College of Nursing, we want to ensure your needs are met. We offer a comprehensive package of medical, dental, and vision plans, tuition discounts, along with unique benefits, including:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance, and more.
• Free counseling services and resources for emotional, physical, and financial well-being
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
• Family support through fertility and family building benefits with Progyny and adoption assistance.
• Referral services for children, elders, and pet care, home and auto repair, event planning, and more.
• Consumer discounts through Abenity.
• Retirement readiness, rollover assistance services, and preferred banking partnerships.
• Education assistance (tuition, student loan, certification support, dependent scholarships).
• Colleague recognition program.
• Time Away from Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence).
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits.

Galen College of Nursing is recognized as a 2023 National League of Nursing (NLN) Center of Excellence (COE).

Galen’s Compassionate Care Model Values

• Inclusivity:I foster an environment that provides opportunity for every individual to reach their full potential.
• Character:I act with integrity and compassion in all I do.
• Accountability:I own my role and accept responsibility for my actions.
• Respect:I value every person as an individual with unique contributions worthy of consideration.
• Excellence:I commit myself to the highest level of quality in everything I do.

Learn more about ourvision and mission.

Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized.

Clinical Support Assistant

Galen College of Nursing