Clinical Supervisor Regional Practices

Penn Medicine, University of Pennsylvania Health System; Media (Delaware County); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Tuition assistance

Comprehensive benefits program

Job summary

Penn Medicine, University of Pennsylvania Health System is seeking a Clinical Supervisor to lead daily operations, manage staff, and ensure quality patient care at the Media location. Applicants should have a Bachelor’s Degree in Nursing, with at least 5 years of experience as a nurse and 3 years in a managerial role.

The role involves overseeing clinic services, participating in strategic planning, and maintaining compliance with health standards. This position offers a comprehensive benefits program and promotes equal opportunity employment.

Qualifications

• 5+ years of experience as a professional nurse required.
• 3+ years of managerial experience preferred.
• Current RN licensure for NJ is mandatory.

Responsibilities

• Ensure clinic services are delivered safely and efficiently.
• Manage daily operations and staffing needs.
• Participate in strategic planning and ensure patient care delivery.

Skills

Nursing experience

Leadership

Patient care

Education

Bachelor’s Degree in Nursing

Job description

Position Overview

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines. Under the direction of the Practice Leadership, the Clinical Supervisor is responsible for the clinical leadership of daily activities in the practice and leads practice‑based clinical staff.

Entity & Department

Entity: CCA-Penn Primary Care and Penn Specialty Practices

Department: Int Med Assoc Of Delaware Cty

Location & Hours

Location: Penn Medicine Media Internal Medicine – 605 W. State St

Hours: Full‑Time, Monday‑Friday, 8:30‑5

Accountabilities

Clinical Services

• Ensure clinic services are delivered in a safe, efficient, and competent manner; develop and update systems for clinic flow, equipment maintenance, supply availability, and environmental safety.
• Provide ongoing assessment of needs, considering future directions for clinical services, patient capacity, and staffing needs in collaboration with leadership; participate in strategic planning for future expansion related to the department.
• Ensure delivery of patient care by self and the clinical team is safe, competent, and individualized within established guidelines and policies.
• Review clinical documentation for compliance, provide staff education, and oversee POCT processes.
• Investigate and resolve any safety concerns related to the clinical practice.
• Participate in direct patient care activities as needed.
• Maintain clinical leadership knowledge by participating in nursing and medical conferences and related activities.

Department Management

• Manage and supervise the delivery of care by practice‑based clinical staff; utilize available staff to provide optimal care and evaluate patient schedules to ensure adequate staffing levels for patient needs and department operations.
• Serve as manager to clinical staff: interview and select new staff, orient new hires, maintain competencies, handle performance management, record time worked in eStar, and hold self and staff accountable to established expectations.
• Ensure optimal patient flow, address practice needs, and elevate operational issues to Practice Leadership.
• Order clinical supplies and equipment and oversee requisitions, maintaining adequate inventory while focusing on cost containment and budgetary controls.
• Act as a teacher and role model for clinical and non‑clinical staff.

Staffing

• Delegate duties to appropriate staff according to licensure and training; oversee the work of the clinical staff and instruct them on new procedures.
• Make assessments and develop plans for effective utilization of staff; develop standard staffing guidelines, cleared by Practice Leadership as needed with scheduling.
• Develop and implement processes for appropriate triage of all clinical calls.

Perform duties in accordance with Penn Medicine and entity values, policies, and procedures.

Other duties as assigned to support the unit, department, entity, and health system organization.

Qualifications

• Bachelor’s Degree in Nursing (Required)
• 5+ years of experience as a professional nurse (Required)
• 3+ years of managerial experience, ideally in a fast‑paced healthcare setting (Preferred)

Licenses, Registrations, and Certifications

• Current BLS certification through AHA (Required)
• Current RN licensure for the state in which you work (NJ) (Required)

Benefits

We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region.

Equal Opportunity Employment

We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran, or any other status protected by applicable law.