Clinical Supervisor - Littleton, NH

ConvenientMD LLC; Berlin (NH); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) match after one year

Short-term disability (company paid)

Dependent care or pet insurance (where

Educational benefits with Purdue/other

Employee discounts on services and gal

Job summary

ConvenientMD seeks a Clinical Supervisor for its Littleton, New Hampshire urgent care clinic to drive daily operational efficiency and long-term goals. The role combines supervision with scheduled clinical shifts in the licensed role, ensuring seamless patient care and team collaboration.

You will lead staffing, ensure regulatory compliance, and partner with Practice Manager and Medical Leadership to advance strategic initiatives while staying aligned with regional leadership and company goals.

Qualifications

• Active clinical license as RN, LPN, Medical Assistant, or EMT-B/Paramedic
• Strong background in healthcare operations and team leadership
• Willing to practice clinically in licensed role as part of staffing model
• Experience with medical billing systems and basic medical terminology is a plus
• Demonstrated success in mentoring and growing teams

Responsibilities

• Oversee and optimize daily clinic operations to ensure efficient patient care
• Recruit, train and supervise clinic staff and foster a collaborative environment
• Collaborate with Practice Manager and Regional Leadership to plan and execute strategic initiatives
• Monitor quality and regulatory compliance, drive quality improvement
• Coordinate with finance for budgeting related to supplies and services and ensure cost-effectiveness

Skills

Team leadership

Healthcare operations

Staff scheduling

Regulatory compliance

Communication

Education

Degree in health management / health administration / nursing / business administration

Tools

Microsoft Office

SharePoint

Excel

Job description

At ConvenientMD, we’re on a mission to make good health more convenient for all – working to improve how patients and providers experience healthcare in New England. To support this belief, we’re building a team of dedicated professionals who genuinely care about improving lives, are passionate about work that can make a difference, and are driven to learn from one another.

The Opportunity

As a Clinical Supervisor at our Littleton, New Hampshire urgent care clinic, you will play a pivotal role in ensuring day-to-day operational efficiency while contributing to the clinic’s long-term strategic goals within ConvenientMD.

The ideal candidate will have a strong background in healthcare operations, team leadership, and workflow coordination, and must hold an active clinical license as an RN, LPN, Medical Assistant, or EMT-B/Paramedic.

This is a dual-role position: in addition to practice supervisory responsibilities, you will be required to support clinical operations by working scheduled clinical shifts in your licensed role, actively practicing alongside your team as part of the clinical staffing model.

This is the perfect opportunity for someone who is looking for a company where their work is valued and recognized by leadership. If you are skilled in relationship building, are a strong team-player, and thrive in a fast-paced role where you’re balancing multiple responsibilities at one time,

Your Impact

• Operational Supervision: Oversee and optimize daily clinic operations to ensure efficient and effective patient care.
  • Assist with scheduling operations for the clinic, ensuring optimal utilization of resources and staff to meet patient needs.
  • Collaborate with healthcare providers and support staff to maintain a high standard of patient service.
  • Enforce clinic policies and procedures to ensure compliance with regulatory standards.
  • Act as the point of contact for any patient feedback, working with the Medical Leadership team to address concerns.
  • Place and manage orders for medical supplies, equipment, and other necessary materials in a timely and cost-effective manner.
  • Coordinate with the finance department to track expenses related to supplies and ensure adherence to the budget.
• Team Leadership: Recruit, train, supervise, and engage clinic staff, fostering a positive and collaborative and supportive work environment.
  • Support performance evaluations and provide ongoing feedback to enhance staff development.
  • Foster teamwork and effective communication among all clinic team members.
• Strategic Planning: Collaborate with the Practice Manager and Regional Leadership team (Director of Operations & Medical Director) to contribute to the development and execution of strategic initiatives.
  • Analyze market trends and competitive landscape to identify growth opportunities.
  • Implement strategies to enhance the clinic's market presence and community engagement.
• Quality Assurance: Monitor and maintain compliance with quality standards, regulatory requirements, and accreditation criteria.
  • Implement quality improvement initiatives to enhance patient outcomes and satisfaction.
• Communication and Collaboration: Partner with your Regional Leadership along with corporate resources to ensure effective communication and goal alignment.

Who You Are

• Team leader: Demonstrated success in mentoring and growing teams.
• Experience in similar roles: Demonstrated skills in medical supervision, human resources, and data analysis.
• Driven and self-motivated: Ability to work independently, possess a level of initiative and enthusiasm to help drive results.
• Effective communicator (written and verbal) and cross collaborator: Ability to establish and maintain positive relationships with team members and stakeholders across the organization.
• Knowledge of healthcare or adjacent industry: Familiarity with medical billing systems, basic medical coding, and basic medical terminology.
• Technically savvy: Experience with Microsoft Office, specifically SharePoint, Word, and Excel.
• Availability: Work in clinic Monday through Friday with a rotating on-call for weekends and flexibility to support the opening and closing of clinic regularly.

Bonus Qualifications

• Degree in degree in health management, health administration, nursing, business administration, or related field.
• Experience with When to Work, Clockwise, ADP, and Envi.

Why You'll Love Working With Us

• Collaborative team environment that encourages professional growth
• Urgent care services at no cost to our team members and their families
• Extensive benefit offerings including health, dental, and vision coverage, company paid short-term disability, and optional pet insurance
• 401k match after one year of service
• Access to our primary care (depending on location)
• Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families
• Employer rewards and access to discounts offered on services and products such as hotels, travel, entertainment, restaurants, and more

There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants rarely meet every single job requirement, and we appreciate that many skills and backgrounds can make people successful in this role. We are committed to creating a strong sense of belonging for all team members, and our process is designed to prevent discrimination against applicants regardless of gender identity, sexual orientation, religion, ethnicity, age, disability status, or any other aspect which makes you unique.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.