Clinical Supervisor-FT-Family Medicine-St. George

Revere Health; Saint George (UT); Presencial; USD 70 000 - 100 000; Tempo integral

Resumo da oferta

Revere Health in Utah is seeking a Clinical Supervisor to provide leadership, coordination, and clinical oversight for our primary care staff. You will bridge administration and clinical teams, oversee workflows, ensure HIPAA/OSHA compliance, and drive quality initiatives.

Responsibilities include supervising Medical Assistants, conducting evaluations, training, EMR governance, improving patient flow, and reporting metrics weekly.

Qualificações

• Current CMA certification is required.
• Experience in a leadership role (Lead MA, Supervisor, or Charge) is required.
• BLS and CPR certification are mandatory.
• Strong interpersonal skills with conflict-resolution abilities in a fast-paced primary care setting.

Responsabilidades

• Oversee back-office operations and clinical workflows.
• Conduct performance evaluations for Medical Assistants.
• Train and coach the MA team on clinic policies and value-based care.
• Identify opportunities to develop the MA team and improve patient flow.
• Ensure HIPAA and OSHA regulatory compliance within the clinic.
• Support patient experience initiatives and manage escalated complaints.

Conhecimentos

Leadership

Staff coaching

Clinical supervision

EMR proficiency

HIPAA compliance

Formação académica

CMA certification

Ferramentas

EMR systems

Descrição da oferta de emprego

At Revere Health, we believe there is a better path to healing and healthcare maintenance, and we’re working on this mission—one patient at a time. We’re a national leader in a movement called value-base care which aims to improve treatment outcomes and keep costs down. Our internal culture is one that promotes respect and consistently recognizes the impact that individual employees have on the mission of the organization.

Position Summary:

The Clinical Supervisor provides leadership, coordination, and clinical oversight for our clinical staff within our primary care practice. This role is responsible for ensuring the delivery of high-quality, patient-centered care while maintaining efficient clinical operations. The supervisor serves as a bridge between administration and clinical staff, overseeing clinical workflows, regulatory compliance, and staff development.

Essential Job Functions:

• Administrative / Operational Oversee back-office operations.
• Conduct regular performance evaluations for Medical Assistants.
• Train and coach, the team on Revere Health and clinic policies.
• Proactively seek opportunities to develop and grow the MA team.
• Foster a culture of teamwork, collaboration, and unity.
• Identify process improvement opportunities; implement and measure operational and clinical quality initiatives.
• Maintain regulatory compliance with HIPAA and OSHA standards within the clinic.
• Support patient experience initiatives and manage escalated patient complaints.
• Train and support the team in Value-Based Care (VBC); responsible for reporting metrics weekly, including facilitation of a standing weekly huddle.
• Lead monthly staff meetings with Administration and provide clinical updates.
• Clinical Supervision / Patient Care Support Supervise, schedule, and mentor Medical Assistants and other clinical support staff.
• Serve as the EMR expert for the practice.
• Provide hands‑on training and competency validation for core MA skills, including vitals, injections, phlebotomy, EKGs, specimen handling, and rooming workflows.
• Monitor and audit clinical documentation to ensure adherence to protocols and standing orders.
• Optimize patient flow through efficient rooming procedures, pre‑visit preparation, and provider turnaround time management.
• Maintain clinical inventory and ensure compliance with infection control and instrument sterilization procedures.
• Coordinate with providers and leadership on patient care issues and workflow improvements.
• Lead in‑service education and maintain training records, BLS, and CPR compliance.
• Act as the primary liaison between clinical staff, and leadership for day‑to‑day escalations.
• Cover shifts and provide clinical support when staffing needs arise secondary to clinical supervisor role.
• Perform other duties as assigned.

Qualifications:

Current certification as a Certified Medical Assistant. Previous experience in a leadership role, such as a Lead Medical Assistant, Supervisor, or Charge role, with experience managing clinical workflows and staff performance. Current BLS and CPR certification is mandatory. Interpersonal skills with the ability to lead conflict resolution among staff and address patient concerns with professionalism and empathy. Able to remain calm, organized, and decisive in a high-volume, fast-paced primary care environment.

Hours:

Monday - Friday 8am-5pm