Clinical Supervisor/Facilities Manager

ZipRecruiter; Baltimore (MD); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading behavioral health services organization is seeking a Clinical Supervisor/Facilities Manager to oversee daily program operations. The ideal candidate will provide supervision and support to staff while ensuring high-quality care for participants in recovery. This role emphasizes effective communication, ethical conduct, and collaboration with the clinical team to foster a supportive environment.

Benefits

Flexible working hours

Comprehensive benefits for eligible employees

Qualifications

• Proficiency with electronic management record systems is essential.
• Experience in addiction services is required.
• Knowledge of the public MH/DD/SA system is desirable.

Responsibilities

• Oversee daily program operations and support clients throughout recovery.
• Manage the job scheduling calendar according to state staffing requirements.
• Educate and empower participants to utilize recovery support services.

Skills

Active listening

Effective communication

Customer service

Problem-solving

Empathy

Education

CAC AD credential

At least one year of experience in addiction services

Tools

Electronic management record systems

Job description

Job Description

OUR MISSION

Self Determined Recovery (SDR) brings forth meaningful and motivating change in a safe and sober setting, allowing individuals in recovery to accept and assume responsibilities, to foster networks with peers, and to work toward full independent living.

WHO WE ARE

Self-Determined Recovery, LLC (SDR) provides residential and community-based behavioral health services and housing for individuals seeking treatment for substance use disorder.

WHO YOU ARE

You demonstrate active listening, effective communication, customer service, problem-solving, and empathy skills.

WHY JOIN THE SDR TEAM

We offer a small, family-oriented, inclusive, and relaxed environment, flexible working hours, and comprehensive benefits for eligible employees.

HOW YOU WILL PARTNER WITH THE PARTICIPANTS

The Clinical Supervisor/Facilities Manager oversees daily program operations and collaborates with the clinical team to support and motivate clients throughout their recovery in a respectful, therapeutic manner that is free from abuse and neglect.

THE TYPICAL DAY OF THE FACILITIES MANAGER

• Provide supervision, training, coaching, discipline, and performance evaluation for Peer and ADT staff.
• Manage the job scheduling calendar according to state staffing requirements.
• Oversee the initial intake process for new admissions following agency policies.
• Create and monitor medication observation logs; administer medication if certified as a Medical Technician.
• Prepare operations and staff meeting agendas.
• Oversee facility purchases such as groceries, office supplies, and miscellaneous items.
• Educate and empower participants to utilize recovery support services and strategies.
• Attend health-related appointments with participants as needed, promoting self-advocacy and effective communication.
• Participate in treatment planning, staff, and other service-delivery meetings and trainings.
• Communicate ideas and concerns to the supervisor to ensure client needs are met.
• Adhere to HIPAA, ethics, professional boundaries, anti-kickback regulations, and Medicaid laws.
• Assist in recruiting and orienting new clients.
• Upload service notes, intake, incident reports, and medication documentation per agency policies.
• Document medication usage as prescribed by a physician, following state and agency regulations.

QUALIFICATIONS AND DESIRED SKILLS

• CAC AD credential.
• Proficiency with electronic management record systems.
• At least one year of experience in addiction services.
• Knowledge of and experience with the public MH/DD/SA system.

REQUIRED COMPETENCIES

• Basic math skills; ability to read, write, and understand the needs of persons served in English.
• Ability to work as part of a team.
• Professional and ethical conduct as a role model for staff.
• Compliance with federal anti-kickback and fraud laws.
• Maintain therapeutic boundaries with clients, families, and guardians.
• Knowledge of HIPAA confidentiality regulations.
• Willingness to learn about prescribed medications.

WORKING CONDITIONS

Moderate sitting, walking, and standing.