Clinical Supervisor - Arizona, Remote (LCSW, LMFT, LPC)

ascendhealthcare; Arizona; Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Work from home opportunities

Job summary

Ascend Healthcare is hiring a Therapy Team Lead for a fully remote role. You will oversee a team of Therapists, balance clinical duties with leadership, and ensure high-quality patient care under CEED guidelines.

You will coordinate onboarding, supervise staff, and drive process improvements while maintaining compliance across service lines. This role emphasizes leadership, clinical excellence, and operational efficiency.

Qualifications

• Active and unrestricted license in behavioral health (LCSW, LPC, or LMFT).
• 3+ years of clinical experience in behavioral health.
• Board-certified to provide clinical supervision is required.
• Prior leadership experience is required.
• Experience in policy and procedure development is preferred.

Responsibilities

• Provide direct patient care while leading a team; 80–85% clinical, 15–20% administrative.
• Oversee Therapists: productivity, documentation timeliness, schedule utilization.
• Support onboarding and integration of new Therapists.
• Conduct bi-annual performance evaluations and support professional development.
• Address clinical questions within supervision and CEED channels.
• Participate in training, chart reviews, and quality assurance to ensure compliance.
• Contribute to policy/procedure development and timely resolution of patient complaints.
• Coordinate with Clinical Ops, CEED, and Therapy leadership to optimize workflows.
• Take on additional leadership and operational responsibilities as assigned.

Skills

Independent licensure (LCSW/LPC/LMFT)

Job description

Ascend Healthcare is committed to providing fully integrated, quality psychiatric and behavioral health services in a compassionate, convenient, and affordable manner. We work with external partners to provide services to patients across the country through integrated psychiatric medication management, substance use disorder treatment, counseling services, peer support and care coordination for seamless patient care. We believe in a "no wrong door" treatment model which finds ways to say "yes" to any patient referral rather than a multitude of exclusionary criteria found elsewhere. This approach reflects our values of improved patient and clinician experience, better outcomes, and lower costs.

We work with external partners to provide services to patients across the country through integrated psychiatric medication management, substance use disorder treatment, counseling services, peer support and care coordination for seamless patient care. We believe in a "no wrong door" treatment model which finds ways to say "yes" to any patient referral rather than a multitude of exclusionary criteria found elsewhere.

The Ascend Story

Founded to transform mental health care access, Ascend Healthcare delivers integrated psychiatric and behavioral health therapy solutions with a commitment to equity, compassion, and operational excellence. We partner directly with health centers to build fully integrated, sustainable behavioral health programs-bringing deep clinical expertise, operational support, and long-term stability.

Our work environment fosters:

• Collaboration and teamwork
• Patient-First Mindset
• Work from home opportunities
• Career Growth and Professional Development Training

Why Ascend?

You'll be joining a team delivering innovative, compassionate care to communities that need it most. At Ascend, your work drives real impact-and your career grows alongside it. We believe in a "no wrong door" treatment model that finds ways to say "yes" to any patient referral rather than a multitude of exclusionary criteria found elsewhere.

Position Overview:

The Therapy Team Lead provides direct patient care while managing an assigned team of Therapists at their designated CHC site. The Team Lead serves as the first point of contact for clinical and operational issues, monitoring performance metrics such as schedule utilization, encounter completion, documentation timeliness, and collaborating with cross-functional leadership to align team performance with organizational goals. The Team Lead also supports onboarding, provider engagement, and workflow optimization to ensure effective integration and consistency across the assigned team. While the position has direct oversight of a team of Therapists, the position may also assist with projects and operations within other service lines as needed. This role balances clinical responsibilities with leadership duties focused on provider support, quality assurance, and operational efficiency.

Key Areas of Ownership:

• Provide direct patient care within the Ascend model, maintaining a clinical schedule that balances administrative duties, as determined by organizational leadership. The team lead position is slated for 80% to 85% direct patient care,15% to 20% administrative responsibilities. This is subject to change as the company needs evolve.
• Oversight of assigned Therapy direct reports by monitoring productivity, documentation timeliness, and schedule utilization; serve as the first point of escalation for operational efficiencies.
• Support onboarding initiatives and integration of new Therapists.
• Provide proactive coaching, conduct bi-annual performance evaluations, and assist with professional development opportunities, ensuring a consistent level of accountability is maintained related to patient impact and quality of care.
• Address routine clinical questions when appropriate, while ensuring providers follow supervision and CEED guidance channels.
• Participate in training, orientation, and quality assurance initiatives, including chart reviews, to ensure documentation is accurate and meets regulatory compliance.
• Contribute to policy and procedure development, compliance initiatives, and timely resolution of patient complaints.
• Coordinate with Clinical Operations, CEED, Clinical Supervisors and Therapy leadership to optimize interdisciplinary workflows and training programs.
• Perform additional leadership and operational responsibilities as assigned.

Qualifications:

• Active and unrestricted independent license (LCSW, LPC, LMFT) in state of primary residence and state of therapy services being rendered. (required)
• 3+ years of clinical experience in behavioral health (required)
• Board-certified to provide clinical supervis ion (required)
• Prior leadership experience (required)
• Prior policy and procedure development experience (preferred)

Physical Requirements:

This is a fully remote position but may require in-person attendance as company needs arise. Please be aware the below physical requirements should be considered prior to applying to the position:

• Prolonged Sitting : Ability to sit for extended periods during working hours.
• Manual Dexterity : Good hand-eye coordination and manual dexterity for using a computer keyboard, mouse, and other office equipment.
• Visual Requirements : Adequate vision for reading computer screens and documents.
• Communication : Clear verbal and writ